Recent content by MichiganInnkeeper

Thanks for your input! The innkeeper is very excited about the bonus idea and the base salary is already very decent and a raise from her previous position. So that part is set in stone already. I really am just looking for goal ideas, based on the wealth of knowledge here! To put it another...

Thankyou, and yes of course. I am a very reasonable person with reasonable expectations, I don't expect perfection. I do expect that the overall average, not individual reviews, but the average star rating will be at least on par with nearby competition.

Thanks for taking the time to reply! Yes there will be a reasonable base salary plus benefits. We plan to do $300 bonus each month based on attainable goals within their control. We live 2 hours from site and will only be able to visit every few weeks, so we feel this is a good way to both...

I have just hired an Innkeeper couple for our soon-to-open resort motel. I have no personal hospitality experience, but we plan to offer monthly bonuses based on met goals in order to motivate. I am looking for ideas on types of specific goals. Obviously the intent of these goals is to reach the...