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    Taking Reviews Personally...

    Thankfully the majority of reviews we have had to date have been positive and helpful. But there are occasionally the reviews which are........mediocre / not a fair assessment / kind of rude / generally not nice (i'm trying to pick an appropriate phrase). I'm finding it difficult not to take...
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    Mattress Encasement Recommendations

    Looking for recommendations on brands to look for when purchasing mattress encasements please We have Queen sized pillow-top so quite thick, need waterproof without the crinkles, bed-bug resistant and heat absorbent - seems to be so many to choose from and soooooo many reviews with different...
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    Changing linens on week-long stays

    Hello all, I just have a question about the frequency for linens etc to be changed. If i have a guest staying 3 nights or shorter everything stays until they leave. 4 nights - I change towels only after two nights 5/6 nights - I change towels and bed sheets mid-stay 7 nights - change towels and...
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