Hey all,
I was wondering if anyone has a sample letter they would share for use when guests cancel within the managements cancellation time frame. Something stating they are responsible for 50% of their stay, yada...yada...yada.
Thanks and fingers crossed for an early Spring!
Happy Holidays Everyone.
I have a question about a reloadable credit/debit card. A potential guest inquired if he could use one to hold a reservation but then pay cash on arrival. I have never heard of a reload card.
Can someone explain them to me? Are they a different animal than a credit or...
I am in need of a part time weekend person for Sat & Sunday mornings from Nov 1 through mid Dec. I dread the interview process as it is so time consuming. Does anyone have any tips for writing catchy help wanted adds with the goal to attract the right people rather than the time wasters? Can you...
This is what ended up happening. I held breakfast for 20 minites hoping that they would up and leave. That didn't happen. Then wife had the good timing to intercept me in the pantry realizing what was happening. She said they were just socializing and to go ahead and serve.
So I did. It was a...
What do you do when guests who tell you the day before they are not having breakfast the following morning show up at the breakfast table after all. How do you feed 12 people when you only prepped for 8?
I was thinking along the same lines. Maybe she was on a modeling assignment (based on the elaborate hair you described) and perhaps something happened. Maybe she fell or ??? It could all be much more innocent than you imagine.
Just playing Devils advocate. btw...I am so glad not every crazy...
I asked this because when I was in Italy, I was made to present my documents to the facility where I was staying. They made photo copies and they wanted my information immediately. I wasn't even staying for an extended (90 days) period of time. Just not sure what is required here.
I have a couple coming from Germany for an extended stay. Am I required by law to ask for their passports and visas?
If so, what do i do?
Has anyone dealt with this? Thanks
We work hard. No secret there. I would like to know what works for you to help keep you on top of your game.
I worked an 18 hour day yesterday. I will work the same today. Quite frankly, I am exhausted and my season will go until November. I hired some help. I try to eat right and take good...
Uggh! I agree. Being out in the county, you just expect your fair share of local flora and fauna. I have a couple here right now from Staten Island. The wife actually called me up because they had a spider web on the grapevine wreath on their cottage door. They requested it be immediately...