Do you send a reminder for gift certificates about to expire

5 replies [Last post]
Proud Texan's picture
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Joined:
05/30/2008
My gift certificates don't expire.
40% (6 votes)
Yes, I send out a reminder.
0% (0 votes)
No. Guests should are aware of the expiration date.
60% (9 votes)
Total votes: 15
gillumhouse's picture
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05/22/2008

Mine have been for a package or a night... I know the rate might change before it gets used, but I do not leave price tags on gifts. I do not sell enough gift certificates to have it be an issue. And if it is paid for- it does not expire. Donations ALL have an expire date.

Generic's picture
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02/24/2011

By law, mine can't expire.

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Arks's picture
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05/22/2010

Eric Arthur Blair wrote:

By law, mine can't expire.

I assume your gift certificates are for a monetary amount and not for "one free night" or similar.

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Generic's picture
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02/24/2011

Arkansawyer wrote:

Eric Arthur Blair wrote:

By law, mine can't expire.

I assume your gift certificates are for a monetary amount and not for "one free night" or similar.

Yes, ours are for a monetary amount and not a night because prices fluctuate from season to season and from day to day. 

The local law states that you cannot expire any paid gift certificate, so even if the gift is for a night, it cannot expire. If we give one away and it was "free" then we are entitled to expire the gift certificate.

egoodell's picture
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06/01/2008

Arkansawyer wrote:

Eric Arthur Blair wrote:

By law, mine can't expire.

I assume your gift certificates are for a monetary amount and not for "one free night" or similar.

Nope 99% of ours is for our stay and tour package. The room is specified. The certificate is dated. It notes at the bottom that the value of the gift certificate is protected against any rate increase for one year.

They usually get used in the year, a couple within two years. We don't charge the difference since they get used so quickly.

The notation on the bottom is for if someone shows up 5 or 10  years down the road we would charge the difference, it is also protection for selling the inn for the buyers. They can charge the difference and at the time of sale we know what the value of our outstanding gift certificates are.

RIki

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Riki Goodell
Arcady Vineyard Bed & Breakfast
Arcady Vineyard Wine Tours
www.arcadyvineyard.com
Come! Let us show you the beautiful Monticello Appellation!

 

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