Another nail in the Webervations coffin

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tedwin's picture
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06/02/2008

Received this e-mail from Webervations today:

Dear Innkeeper,
 
We're writing to let you know about an important change to Webervations.  As of March 15, 2012, we will no longer accept FTP (file transfer protocol) connections to Webervations.  What this means for you is that if your property management software still uses FTP to upload availability to Webervations or download reservations from Webervations, then your software will no longer be able to communicate with Webervations. 
 
Due to the insecure nature of FTP, the FTP communication method has been phased out for many years in favor of the more secure SSL (HTTPS) method.  While most property management systems have switched to SSL communication, there are still some systems which only support FTP.  This includes the following systems: Guest Tracker 2.x/3.x, Innovation, GuestAll, TCS GuestTracker, Dabble, Innkontrol,  InnReserve, and Motelmax. 
 
Securing your data is very important to us, and we are making this change as part of our overall PCI and security compliance efforts, in order to ensure that Webervations is the safest and most secure online booking system available.
 
Please contact your property management software vendor to see if they have an updated version of your software which supports HTTPS communication.  If an updated version is not available (for example, no update is available for Guest Tracker 2.x/3.x), we may be able to migrate your data to the RezOvation property management system, which links to Webervations for uploading availability and downloading reservations.
 
If you are interested in migrating to RezOvation, please contact the RezOvation team at 877-239-1398 option 1.
 
Thank you,
 
Webervations Support

Perhaps I'm the last of dying bred -- the Webervations user.  This change will kill our modus operandi and without very much lead time to scramble and find a viable alternative.  Their rational for doing it is sound but most Webervations users aren't in the market for a product as pricey as RezOvation.  Fortunately, I am already working on the transition to ReservationKey.

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02/06/2012

If you are going to change reservation systems, be sure to check out Reservation Nexus.   I have used them for 6 years and have still not seen anything come close to it in terms of quality appearance and ease of use.  Definitely beats my previous experience using Rezovation.

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http://resnexus.com/pricing.html pricing

http://www.reservationkey.com/signup-v2.asp pricing

feel free to share any more y'all

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sorry, price was a consideration but not my only one.

Arks's picture
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05/22/2010

Joey Bloggs wrote:

http://resnexus.com/pricing.html pricing

http://www.reservationkey.com/signup-v2.asp pricing

feel free to share any more y'all

OMG! That's nearly 5 times more than we pay for ResKey!

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Arkansawyer wrote:

Joey Bloggs wrote:

http://resnexus.com/pricing.html pricing

http://www.reservationkey.com/signup-v2.asp pricing

feel free to share any more y'all

OMG! That's nearly 5 times more than we pay for ResKey!

Right. Now you know why I have been singing the praises of Rezkey since I found it. For all of us on comparably priced by "butt ugly" webers 1.0 nexxus was a huge leap per month or annually. 

I actually had a rep from nexxus call me and tell me that an innkeeper I know said to call me as she recommended nexxus and knew I would love it too.  I did not even know that innkeeper, and in fact I still don't. That put me right off. I don't think they pursue inns anymore, but they had. I admit I was very envious of the nice layout and photos on nexxus at the time, since we had squiddly poop on webers 1.0. I knew those photos may very well be worth the extra $ in selling the room, clinching the deal.

Ice
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02/22/2010

Just went to Reservation Key and what did I see?  Some you you there (they were showing who uses this) 

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gillumhouse's picture
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05/22/2008

And they asked permission first.

egoodell's picture
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06/01/2008

 Just another excuse to try and move everyone to the more expensive ResOvations. We all knew this was coming.

RIki

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Come! Let us show you the beautiful Monticello Appellation!

 

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05/22/2008

 Yep..a client just sent me his letter. I told him to forget weber  because he has already switched to ResKey. I don't know why he insists on doing double duty except for the fact that he still uses Inn Reserve..which is also redundant because he has RES KEy.  Go figure????

 

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06/24/2008

Their rational for doing it is sound but most Webervations users aren't in the market for a product as pricey as RezOvation.  Fortunately, I am already working on the transition to ReservationKey.

You and many others

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