Inn the news April 14, 2012

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 First inn the news on it's own for comments - this inn in VA has been for sale for quite a while. We have discussed this issue (the main issue) the reviewer comments on here in the past. We have discussed deferred maintenance and also deferred customer service! This is a shame to be in the WaPost.

Bed Check: At the Mark Addy Inn in Nellysford, Va., silence reigns

Washington Post

 

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 It was interesting to read that review.  It was hard to tell how snarky the author was being.  There were problems, for sure, but emphasizing the 'aloneness' would certainly appeal to those guests who don't like B&Bs because of all the people 'around.'  

They don't say that they work for the WaPo when they make the res, although they might use their real names.  An innmate who was bed-checked googled the name and figured it out but not until they had checked in, I think.  I'm really bad at figuring that stuff out - I've been surprise-inspected now three times and never had a clue the person was an inspector.  

I have just made reservations at a small-ish B&B in a very popular tourist destination.  Several phone calls went to voicemail (a machine voice standard greeting) and emails went unanswered - one for days, the other never answered.  There is no online booking and not much info on the website.  They promise a bountiful breakfast but I wasn't asked if I had any dietary restrictions.  It has good TA reviews and I'm sure it will be fine, but if I weren't a determined B&B goer I would be discouraged.  At times like this, I have more empathy with PAII pushing us - I think on this forum it's preaching to the choir but there are a lot of B&Bs out there that need a push.  

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egoodell's picture
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 No comment. 

Riki

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 Riki your "no comment" speaks volumes 

egoodell's picture
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catlady wrote:

 Riki your "no comment" speaks volumes 

They are located about 45 minutes west of Charlottesville.

Riki

Madeleine's picture
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09/29/2011

I think the writer brings up some valid points and I wonder if they knew who she was when they took the rez? To chat or not to chat is one thing, to be totally absent without allowing the guest a reasonable way to contact you is another. And to have the guest call numerous times before getting a response is not a good thing at all.

I am impressed by the author's request to owners to actually check the sleepability of the rooms! Most people just complain but they never offer this advice.

Took a look at the website, too. One of Joey's favorite peeves front and center- long-past holiday specials on the home page.

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 The website is a newer website from what they had.  This inn is for for sale, has been for a long time. 

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05/22/2008

 OH my...though I am not surprised. What a "TONGUE IN CHEEK" review. They won't be glad for this one.

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