Another No-Show

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Proud Texan's picture
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05/30/2008

 Had a couple that were scheduled to arrive at 3 p.m. yesterday.   By 6 p.m.,  they still had not arrived and we had things to do.    I called and apparently this unmarried couple had broken up two-weeks ago and weren't coming.   I gently reminded her that if she had called and cancelled two weeks ago, that she would have received most of her deposit back.   Now,  she forfeits the whole deposit.

Easy money,  but it chaffs my hide that she wasn't even planning on calling to tell us they weren't coming.    I could have rented that room several times over!  It's too bad that she didn't buy any packages.

seashanty's picture
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06/02/2008

If there was a big blowout kind of breakup, it truly might have been the last thing on her/his mind. I'm sorry for the no show, glad you gave a 'gentle reminder' ... one of them ought to have called.

 

 

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birdwatcher's picture
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02/22/2009

I know Right? It really irritates me to no end-like hello?!?! just simple call would have made the day of one person much easier. but some think that they are entitled to it cause we are the ones here...ugh

 

Arks's picture
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05/22/2010

Proud Texan wrote:

Had a couple that were scheduled to arrive at 3 p.m. yesterday.   By 6 p.m.,  they still had not arrived...Now,  she forfeits the whole deposit.

That's generous of you. Many would charge the whole first night, or the whole stay, for a no-show!

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Proud Texan's picture
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05/30/2008

Arkansawyer wrote:

Proud Texan wrote:

Had a couple that were scheduled to arrive at 3 p.m. yesterday.   By 6 p.m.,  they still had not arrived...Now,  she forfeits the whole deposit.

That's generous of you. Many would charge the whole first night, or the whole stay, for a no-show!

The deposit is one whole night.....not generous at all.   Actually, for a no-show we charge the full reservation fee no matter how many nights the booked.

gillumhouse's picture
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05/22/2008

Good! I also do a full reservation because it could be a package....

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