We do not tell guests we are going to clean unless we have a housekeeper then that info is on the tip note. We have had guests think something is missing from the room when they go to pack up or when they get home they find they are missing something.
We always clean during the guest's stay as there is generally a LOT of trash in the rooms and wet towels everywhere. We like to keep ahead of issues by not waiting. Turn off the heat or A/C, close windows when it's raining, things like that.
We have rarely seen a room where we look around and ask, 'Is someone actually IN this room?' Most of the time it looks like they snuck in another 5 people.
I like my room to be neatened when I'm on vacay. Makes for a more pleasant stay..
Madeleine said:
We have rarely seen a room where we look around and ask, 'Is someone actually IN this room?' Most of the time it looks like they snuck in another 5 people.
I like my room to be neatened when I'm on vacay. Makes for a more pleasant stay.
When I worked in the hotel, I always loved the business people who stayed during the week. There were times when I walked in the room and thought they might have checked out early, but then I would see their suitcase sitting neatly in the corner.
Weekends guests were mainly there for vacation etc. and their rooms were not like the business people at all, and took so much longer to tidy up. Trying to make their beds while trying not to step on their stuff they have scattered on the floor, cleaning the bathroom which looked like 5 people were in there all at once. Tonnes of recycling and garbage strewn about not realizing there were garbage cans provided for them. etc. etc.
Construction workers ... had to change the sheets a lot because some of them I don't think changed their clothes before hopping into bed. Rooms would smell like sweaty men. I admire their hard work of course, but didn't much like cleaning their rooms, lol. The worst was one room where after check out left 11 cases of beer (not in their cases of course), lots of recycling etc. Maintence guy came up to help me clear everything out, there was no way I could have cleaned it in 30 minutes.
But for making beds, I always did unless they made it themselves. Even then I would straighten it out a bit. If they had their stuff on it I would still make it without touching anything if I could. If I had to move things, I would put it right back the exact way. I never came across anything 'personal'. Nobody to my knowledge complained. Had some nice tips
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