A fun show

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For some reason there are times when they are back to back, I hope everyone has had a chance to watch this show. It is geared at hotels primarily, but does show country inns and boutique hotels. Always family owned and operated, where he is trying to give them a leg up and find their issues (many times being as clear as the nose on his face).

Last night's Fiddler's Inn (which was an anomoly to me being directly across the street from the Grand Ol' Opry and having virtually no branding whatsoever... but as usual he went in and checked the bed first, flipping over the heavily patterned (camouflaged) bed spread to show "stains" of various bodily fluid types.

I had to laugh last night as there was an ad for a big sale on mattresses.  I thought, gee they really know who watches this show don't they!

If you haven't seen it I hope you can.  There is always some small tidbit to take away for all of us in the hospitality industry!

http://www.travelchannel.com/tv-shows/hotel-impossible/

Short clips found on this page: http://www.travelchannel.com/tv-shows/hotel-impossible/photos/hotel-impossible-dude-rancher-lodge-pictures

 

There is also a casting call if you dare:

 

Is Your Hotel in Trouble? Do you own a hotel, motel, resort or inn that is struggling to make a profit? Or is it simply not living up to its potential? Email us.

 

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Arks's picture
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Yes to everything you said BD. They just don't have what it takes to make it a success. I know they didn't earn the seed money.

What a great old building, absolutely run into the ground. I've seen the same thing happen to a couple of older motels in my town. Buy it, don't put a penny into it, suck it dry, and close it.

Hopeless. An episode that can make any innkeeper feel proud in comparison!

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Arks's picture
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A new season of Hotel Impossible seems to have started. Anybody see the 08/12/13 episode? It's a "B&B" (actually a 12-room hotel that furnishes "breakfast") in Baltimore.

Watch it if you can find it. It will make you furious, not at the show but at the absolutely clueless, detached owners, who think they're saving money by cutting every corner possible, but instead they've killed their business that was, before they took over, rated best B&B in Baltimore.

Honestly, you won't believe it's real, but apparently it is.

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I saw it last night. They were disgusting owners and even with Anthony's smack-down, I don't believe they will turn it asround. There's no way that people who treated a property and their guests like that can all of a sudden have the standards or money needed to make that place turn around.

One thing I liked was that Anthony said several times how most b&bs offer more/better amenities and care than a lot of hotels.

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We have a similar program over here called "The Hotel Inspector". There's a new series starting new week, looking forward to it.

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tried to nominate my godmothers properties for the hotel inspector but it didn't take! ha ha

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Highlands John's picture
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There's someone near here who treats some guests so badly they've set up a website just to tell their side of the story.

I'd love to see Alex take him on.

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Thanks Joey!!

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Anthony Host of HI wrote:

Thanks Joey!!

Hey Anthony, any bald dude from NY has to be, shall we say "curt" 

I think you scared all of us, as B&B's most of us use quilts, and they ain't white! I even mentioned this last night, I said if I did the triple sheeting, duvet, what about our "Comphy sheets" spa/hospitality sheets our guests rave about.

Here is my favorite "standard hotel" amenity from a hotel in Nags Head, NC

 

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Most of the hosts of these types of programs are not meant to be lovable.  They are there to put fear into these people.

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Watched a couple of episodes last night and they were interesting.  Common sense is not that common.  I think Robert Irvine makes RI addictive for me - he always does a couple of new dishes for failing restaurants.  I didn't really click with the host of this show....

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Samster,

 

Thanks for you comments on the show.  I wrote the show to ensure that people that can't afford or don't have access to the big chains, understand what is important in our industry. 

 

The industry is built on owners of small inns.  Sorry you don't click with me, but glad you think I have some good things to say.  Give me a chance, I am just as lovable as Robert.  Don't tell anyone, but we may do a show together. Smiling

 

 

 

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Thanks for stopping by, Anthony!    If you could get rid of all the nasty bedspreads out there in hotels/inns, that would be an awesome accomplishment! 

Just because folks have never been in the hospitality industry before, doesn't mean that they can't be good inn owners.  What I saw lacking in most of the hotel owners that were featured in the shows I watched was a lack of a business plan and knowledge of basic marketing and social media. 

Would love to see you and Robert team up!

I will keep watching....

Joey Camb's picture
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Mind you this reminds me of what a neighbour said to me yesterday - she has just spend $30,000 on getting all her electrics bang up to date - so doesn't have much left over for any cosmetic improvements this year - just had an AA inspection "oh it would be lovely if you put those illuminated mirrors in every bathroom (she has 16 rooms) which cost approx $80-100 each.

She said to me I would love to do stuff like this but its too expensive!

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05/22/2008

 WOW! Thanks for stopping in. I love the show.

These people need a good dose of realism and that is what you give to them. I don't see how you can keep from screaming at them. I would be livid if I saw what you see. Come on people..get real! You have to be tough...not loveable or even likeable...but they usually do really love you in the end...Smiling  

You need to do a few more inns and B & B's....there are lots out there I am sure we could point you to some 

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Yes, we are casting the second season as we speak.  I would really love some small inns.  I love when people say, "I can't wait to retire and run a small inn".  They have no idea how hard it is and how many hours of dedication it takes.  But there is nothing like staying at a small inn when it is done right!

 

 

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My pleasure.  Let me know if anyone would like to be considered for the show on season 2, we are casting now.

gillumhouse's picture
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I would not have the money to do the improvements that are needed - advice is great but with no $$$..... I am up to my armpits getting a new roof - if the roofer ever comes over with the contract so I can get in line...... Now that the storms have hit, I imagine the line just got a lot longer.

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Anthony Host of HI wrote:

My pleasure.  Let me know if anyone would like to be considered for the show on season 2, we are casting now.

Thanks for saying hi.  I love your show!  Keep up the good work.  We have lots of places in my area that could use your help but I am not sure if they really want help!

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Anthony Host of HI wrote:

My pleasure.  Let me know if anyone would like to be considered for the show on season 2, we are casting now.

I wonder if you could actually start calling the guys on the bottom of the reviews and work up from there. I can name at least three in town that need to be fixed, but I'm north of the border and we don't even have your show on aroun here, yet.

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Anthony Host of HI wrote:

My pleasure.  Let me know if anyone would like to be considered for the show on season 2, we are casting now.

You could do an entire episode on "THE FRONT DOOR" the web presence, or lackthereof of so many hotels and inns. For many of us, if we don't bait that hook we would have no guests at all. 

I innvite you out to Blue Ridge Country Virginia... http://www.claibornehouse.net/

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The host of HI is snooty. And unrealistic. Anyone who has spent years in hospitality should not be or act shocked by what he cringes at. Yes, run dwon places have bugs, don't act like you weren't expecting it. Don't get all squeamish. I think the show would be better if he were more matter of fact and said, 'Well, that needs fixing,' instead of 'Did you see that? How could you rent this room???'

It's obvious they should not be renting those rooms!

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Come on, I ain't snooty.  I am lovable, just give me a chance.  Smiling  My job is to help people that are asking for my help, I sometimes have to say things they don't want to hear.  My heart is in it. The crew is there to make a T.V. show, I am there to turn around the business.  Thanks for you comments though.  Yes, it is obvious they shouldn't rent the rooms, but it is obvious that you should text and drive and people still do it!

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Samster wrote:

I didn't really click with the host of this show....

He's certainly not lovable, but he makes many good points about service and what guests want and expect and appreciate. I watch the show not because I love it, but because it helps me.

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Oh, I agree...he knows the hotel biz and has super advice. 

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I'm a big fan of Restaurant Impossible (also a sickness to watch...haha!), but haven't been able to catch this show yet. 

I did watch the clips you posted.  People don't know what their website looks like?  That's incredible to me!  Branding all the signs the same...isn't that Marketing 101? 

Like you said, a lot seems to be people trying to do things on the cheap and not keeping up with maintenance.  Lots of people get complacent. 

Amazing....

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Samster wrote:

I'm a big fan of Restaurant Impossible (also a sickness to watch...haha!), but haven't been able to catch this show yet. 

I did watch the clips you posted.  People don't know what their website looks like?  That's incredible to me!  Branding all the signs the same...isn't that Marketing 101? 

Like you said, a lot seems to be people trying to do things on the cheap and not keeping up with maintenance.  Lots of people get complacent. 

Amazing....

There are people on this forum who fall into that category, I think it is just an ignore thing though, it may be too much effort to redo or rebrand their inn, so they have no branding at all.  Some in incredible locations (like that Fiddler's inn who was going bust right across the street from the Grand Ol' Opry, can you even imagine!)

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There are a bunch of episodes of HI coming on the Travel Channel in about a half hour....

No DVR here.  This may not be good! 

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05/22/2008

 Yep i have been dvr'ing and watching later. My husband has no desire to watch this stuff and this way I can fast forward through the same old crap each time....commercials etc. I just can't believe people like this are in business they do not have a CLUE!!!!

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catlady wrote:

 Yep i have been dvr'ing and watching later. My husband has no desire to watch this stuff and this way I can fast forward through the same old crap each time....commercials etc. I just can't believe people like this are in business they do not have a CLUE!!!!

Without being specific we see the same here. On this forum. (Not those who were tossed into innkeeping, like Lenora whose daughter dropped it in her lap (I wonder how she is doing now?) But those who pursue innkeeping, and yet do not take any classes, do any research, just jump in and muddle their way through it. It is pretty scary. I mention inspections and people tell me to rack off, but it is a health and safety issue, esp those who are clueless...watch the show and see how bad it can be. Or those who cut costs, which alot of it is, and take risks.

People trust a hotel/inn to be clean, to be up to par. And yet there are those who are open who have zero across the board standards, and give so many of us a bad name. That is why I am not so quick to defend innkeepers here/there when someone has a major issue and you find out they didn't know what they were doing in the first place, compassion yes, but they have to tow the line.  Yeah I like that show, it is a sickness to watch it and how bad some places can be, like restaurant impossible where everything is dumped out of a can and/or not even held at proper temperature, and served from a filthy kitchen.

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08/07/2008

I am loving this show and DVRing each episode.  It is gross how so many places still use those awful bedspreads.

Joey Camb's picture
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Went to a hotel in the lakedistrict once and the patterened bedspread had coffee rings on it! bleaugh. Shortly after they were bought out and have done a majour refurb and invited us back as previous customers on a super low charge so we figured we would give it a whirl - they had done an amazing job and we have been there 3 times after that so it was worth them sending out letters. its why we have plane satin stripe duvet covers in white - as a customer you know they are fresh on for your stay and clean - with a pattern? who knows

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10/07/2008

 OH! Wait here is a web presence video! for this same hotel in Newport RI.

PLEASE WATCH THIS ONE!

http://www.travelchannel.com/video/romance-and-bubbles

here is an overview and shows him finding things in the guest rooms http://www.travelchannel.com/video/recap-newport-inn

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Getting the word out - check this one out (you know this) packages and letting people know you are there:
http://www.travelchannel.com/video/getting-the-word-out

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