How long does it take you to flip a room?

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On average how long does it take you per room to get it completly ready for the next guests?  I'll explain the reason for my question after I get a few responses.  I will say someone doesn't quite understand what I do all day. 

Bigbid's picture
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This is a funny but true story. We are fairly close to Las Vegas and had a guest who is in charge of training the house help for the 5000 room hotels in Vegas.  They use two training videos.  One for right handed help and the other left handed.  It shows them how to use both hands to do two things at once like scrubbing the sink and changing the tissue which is done differently for left and right handed people. They need to turn a room every 16 minutes.  We take about 40 minutes and have no video either for right or left handers.

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I don't even want to think about cleaning one of those rooms in 16 minutes! We stayed in the SAME room as one I read about in a review and they mentioned a banana peel being on the floor for the whole time they were there. It was there when they arrived and there when they left. (It was gone when I arrived!)

My guess is the housekeeper just thought they were lazy SOB's and left it on the floor for the guests to pick up, not knowing it was there when they arrived. Why the guests didn't just pick it up I don't know. At that point, probably just a game. 'Will it be gone or won't it?'

But, I stayed at a 'posh' B&B a few years back and there were dead bugs all over the window sills and the day bed. And they'd been there a LONG time given the dust and spider webs on top of them. I moved things around just to see if the housekeepers would wipe off the window sills or vacuum off the daybed. Nope. Dead bugs still there when I checked out.

And there were TWO people doing each room. We saw them working in another room.

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nice.  my shower curtains were plain white water repellent cloth-like in all the rooms ... i bought them in bulk for $12 each (back in the dark ages!) and they went through the washing machine, then i put them in the dryer for about 5 minutes on low ... done. 

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something i love love love are the hookless shower curtains.  i watched a video at first because i didn't get it.  and wow.  what a time saver!  i would whip the shower curtain down, spray down the shower (and tub if there was one), come back and clean it, then hang the clean one. why?  because i would see hairs, etc. clinging to the used shower curtain. ick.

if you've never seen them, just 'google' it. 

 

 

 

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I like the hookless shower curtains, but I've been seeing these a lot too which I like a lot.  They let more light in the shower and the liners come off so easily to launder frequently!

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 $50 FOR A SHOWER CURTIN??? NO WAY!

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Well, maybe you think they're expensive but they are high quality and a huge timesaver on the cleaning side.  Remember, it includes the liner.  As a guest, I totally LOVE them (we also had them in the bathroom on our cruise ship last Summer).  They're especially nice in tight shower spaces.  They let in light, they're cloth (so you don't have that icky plastic liner grabbing you), and they repel water really well.  Use a curved rod and have a nice shower head and you've provided a really good shower experience for the guest.  

My shower curtains plus high quality cloth liners here cost an average of about $40 each, so not much more for these...

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I do have the shower curtain hooks - fancy pretty ones - and i have a white vinyl shower curtain - $10 BUT I also have on those hooks on the guest side of that vinyl a nylon shower curtain liner - $10. It takes me 5 minutes to take down and put back up with the new liner with each guest. My showers have lights in the ceiling of each shower so there is plenty of light. The liners go in the wash with the sheets or the towels.

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I'm so glad to hear that everyone's taking 45-60 minutes to flip a room.  We, too, thought we were doing something wrong.  But, there is just SO MUCH to do!  

We had a lady stay with us that manages a few budget hotels.  She said they only give their housekeepers 15 minutes per room.    Couldn't believe it!  And they get the dirtiest, nastiest guests... yuck.

Here's a few questions:  

  • How do you clean your bath/shower if someone has definitely taken a shower and it's not obviously gross.  Do you scrub top to bottom each time, do you just rinse, do you spray with cleaner & rinse?
  • Do you mop your bathroom floor after every guest?
  • How often do you wash curtains, bedspreads, bathroom rugs, etc?

 

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Showers got totally scrubbed between guests.  Showers got sprayed if needed and rinsed during a guest stay, otherwise wiped out and dried daily. 

Floors got totally mopped between guests; swiffered or vacuumed daily with spills wiped up & totally cleaned around the toilet area.

Curtains and valances got washed or dry cleaned 2x/year or as needed, except bathroom curtains were laundered once/month.  Bed coverings and blankets were changed often (sometimes between guests depending on the length of their stay), pillow protectors  were changed between guests.  We changed washable bathroom rugs between guests and every other day during a guest stay. 

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K9 wrote:

Here's a few questions:  

  • How do you clean your bath/shower if someone has definitely taken a shower and it's not obviously gross.  Do you scrub top to bottom each time, do you just rinse, do you spray with cleaner & rinse? I scrub from top to bottom using Soft Scrub with lemon and a special sponge that has an extendable wand.  I get a good lather up on the walls and then rinse off and dry.
  • Do you mop your bathroom floor after every guest?  I don't use a mop because they don't get all the hairs and stuff off the floor.  I take my rag that I wipe the shower dry with and use that to wipe down the floors.  I let the floor dry and then I vacuum the floor and use the want attachement around all the edges and around the toilet to get any stray hairs.
  • How often do you wash curtains, bedspreads, bathroom rugs, etc?  I was curtains as needed, bathroom rugs after each guest checks out and quilts and comforters when needed.

I also have a couple rooms with wood floors and I take the vacuum wand and clean under the bed after each check out.  Otherwise there will be a build up of dust bunnies.

 

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K9 wrote:

 

Here's a few questions:  

  • How do you clean your bath/shower if someone has definitely taken a shower and it's not obviously gross.  Do you scrub top to bottom each time, do you just rinse, do you spray with cleaner & rinse? Scrub top to bottom no matter how clean the guests left it. (Forgot to add we do this every day, not just on check out.)
  • Do you mop your bathroom floor after every guest? We mop the floor on hands and knees EVERY day.
  • How often do you wash curtains, bedspreads, bathroom rugs, etc? Bath rugs after every guest (shake out while the same guest is in the room). Curtains (do you mean shower or bedroom?)- we do room curtains 2x/year. We don't have shower curtains. Bedspreads every 2 weeks. Ditto blankets. Ditto mattress pads and pillow protectors.

 

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 Yup, sounds about right!  Today is the day I will launder the quilt, shams and scatter rugs in the cottage.  It's a rare day in the summer with no one checking into the cottage, but I have blocked out this time to catch up and get some laundry done.  August is a heavy duty guest month here and I may not have time to get to launder all the bedding until September.

We avoid curtains in our rooms, opting for shutters that can be vacuumed once a week.  Shower curtain liners are changed after every guest and the bathroom floors are wiped every day by hand...especially important near the toilet when there are men in the house.l

Showers and tubs are cleaned top to bottom and tile is win dexed to keep the shine all summer and avoid soap scum. If guests have been to the beach during the day and I know that they have showered again before dinner I will give them "turn-down" service, drying the tub/shower area and hanging up/replenishing towels as needed.  

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Here's a few questions:  

  • How do you clean your bath/shower if someone has definitely taken a shower and it's not obviously gross.  Do you scrub top to bottom each time, do you just rinse, do you spray with cleaner & rinse?

I have a hospital grade germ-killing liquid cleaner  that I have in a spray bottle in each bathroom. I spray the entire stall, tub, & sink, then scrub brush all of them. The shower has a "personal showerhead" in addition to the regular one and the tub has a "hand-held" shower so those tow items get hosed down rinsed and the sink I run the water and rinse.

  • Do you mop your bathroom floor after every guest?

YES I also change the shower curtain liner

  • How often do you wash curtains, bedspreads, bathroom rugs, etc?

As needed

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 Thanks for the ideas, will try shaking the protectors.

These are some of the things I love about this forum. The one liners. If you didn't know what this conversation was about, you might wonder!

"SHAKING THE PROTECTORS"

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Hahahahah ! Now that was my chuckle of the morning. Thanks !!!

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Ok so it sounds like I'm about spot on.  It takes me about 45 minutes to an hour and a half depending on the size of the room and how the guests left it.  My DH works a lot of hours at our resturant and so I do pretty much everything for the b&b by myself.  He seems to think it should take 15 minutes to flip a room.  Now I need to make a list of everything that I do when I flip a room so when he does randomly need to help I know he's not skipping things! 

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No way it can be done in 15 minutes, even a very "cozy" guest room, on your own.  You need that time at least to do the bathroom! 

It took me between 45 minutes to 90 minutes (we had a couple of 2 room suites and some large rooms) and that was working at top notch speed to get everything done before check-ins.  This is so variable depending on what you have in the rooms, too.  Like fridges that need to be wiped out, coffeemakers, and on and on.  Not to mention giant tubs and big showers. 

My dh never got it either and he was the one who cleaned the big jetted tubs here on the weekends.  I honestly don't know why he didn't get it...he just didn't.   One of the reasons why we no longer have a B&B....

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I hate to say it but there is a certain kind of guy who wouldn't care what a hotel room looked like so it can be VERY hard to understand WHY it takes so long because 'all you're doing' is making a bed and wiping off the sink.

'Here look, watch me, I'll show you how to do it.'

Which you might want to ask him to do for you. 'OK, maybe I am taking too long, show me how you would do it.' Because everyone knows we innkeepers overthink this stuff.

Let him show you how he would do it. Stand out of his way. Don't say anything. Just let him show you. Maybe he's the master of efficiency and you can video him and we'll all learn something.

 

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I'll give him credit, he is a master of efficency and if we had actual time together I'm sure he could help me get better organized and get it done quicker...still don't think it could be done *right* in 15 minutes.  He is also the type of guy who isn't going to notice the detail stuff. 

If only he wasn't working 80 hours a week, we could have time to learn from each other. *le sigh*

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Miss O'Hara wrote:

I'll give him credit, he is a master of efficency and if we had actual time together I'm sure he could help me get better organized and get it done quicker...still don't think it could be done *right* in 15 minutes.  He is also the type of guy who isn't going to notice the detail stuff. 

If only he wasn't working 80 hours a week, we could have time to learn from each other. *le sigh*

I AM THE MASTER OF EFFICIENCY.

I am completely organized. I have been cleaning these rooms for 9 years.

There is no way to clean a room properly in 15 minutes. You can quote me on that and tell him.

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Joey Bloggs wrote:

Miss O'Hara wrote:

I'll give him credit, he is a master of efficency and if we had actual time together I'm sure he could help me get better organized and get it done quicker...still don't think it could be done *right* in 15 minutes.  He is also the type of guy who isn't going to notice the detail stuff. 

If only he wasn't working 80 hours a week, we could have time to learn from each other. *le sigh*

I AM THE MASTER OF EFFICIENCY.

I am completely organized. I have been cleaning these rooms for 9 years.

There is no way to clean a room properly in 15 minutes. You can quote me on that and tell him.

 

I am so happy I don't work at the hotel anymore.  It really bothered me that they expected the housekeepers to clean rooms in under 30 min's. 

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Joey Bloggs wrote:

Miss O'Hara wrote:

I'll give him credit, he is a master of efficency and if we had actual time together I'm sure he could help me get better organized and get it done quicker...still don't think it could be done *right* in 15 minutes.  He is also the type of guy who isn't going to notice the detail stuff. 

If only he wasn't working 80 hours a week, we could have time to learn from each other. *le sigh*

I AM THE MASTER OF EFFICIENCY.

I am completely organized. I have been cleaning these rooms for 9 years.

There is no way to clean a room properly in 15 minutes. You can quote me on that and tell him.

 

I am so happy I don't work at the hotel anymore.  It really bothered me that they expected the housekeepers to clean rooms in under 30 min's. 

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Thing is though there are things that perhaps don't need doing every day ie does every picture need dusting every day? however if you don't do them regularly then there will be a build up.

Plus - you can make a bed very quickly but it will look like it!

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Miss O'Hara wrote:

Ok so it sounds like I'm about spot on.  It takes me about 45 minutes to an hour and a half depending on the size of the room and how the guests left it.  My DH works a lot of hours at our resturant and so I do pretty much everything for the b&b by myself.  He seems to think it should take 15 minutes to flip a room.  Now I need to make a list of everything that I do when I flip a room so when he does randomly need to help I know he's not skipping things! 

after you make your list, let him flip the rooms so he can see just how long it takes.

learning by doing.

of course, he can say 'you don't need to do this, you don't need to do that.'

the owner where i was (she who shall remain nameless) used to go round and round about this.  once when she stayed in a guest room, even told me 'you don't need to change the sheets, it was just me that slept here'.  good grief!

the forum here was outraged. 

 

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seashanty wrote:

Miss O'Hara wrote:

Ok so it sounds like I'm about spot on.  It takes me about 45 minutes to an hour and a half depending on the size of the room and how the guests left it.  My DH works a lot of hours at our resturant and so I do pretty much everything for the b&b by myself.  He seems to think it should take 15 minutes to flip a room.  Now I need to make a list of everything that I do when I flip a room so when he does randomly need to help I know he's not skipping things! 

after you make your list, let him flip the rooms so he can see just how long it takes.

learning by doing.

of course, he can say 'you don't need to do this, you don't need to do that.'

the owner where i was (she who shall remain nameless) used to go round and round about this.  once when she stayed in a guest room, even told me 'you don't need to change the sheets, it was just me that slept here'.  good grief!

the forum here was outraged. 

 

I was going to suggest the same thing, let him clean the room and you can document as he goes all the steps.  Showing him what to do. He would find out quickly!

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Miss O'Hara wrote:

On average how long does it take you per room to get it completly ready for the next guests?  I'll explain the reason for my question after I get a few responses.  I will say someone doesn't quite understand what I do all day. 

so ... explain?  you know darn well most innkeepers sit around, enjoying the scenery, chatting with guests all day and night. 

Joey Camb's picture
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On the chamber maid's own a service is about 30 mins and a change is 45 however when its busy DH and I help and strip off the rooms and set them up ie put in all the sheets and towels and bring out the rubbish and open the windows. We also bring all the sheets down for laundry which saves time and keeps the corridors tidy. We have 3 floors with rooms on so it helps to keep things on every floor so you arn't running up and down for tea spoons and stuff.

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We were doing this ('blazing a trail' by stripping the beds, bringing in the new linens and sorting the windows) but have found our new housekeeper can keep up pretty well on her own. I do have to check her work but she's getting the rooms cleaned on her own now. So, 2 days/week (her days off) we do all the rooms. That gives us a chance to examine everything closely to make sure it's still ok.

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i would say 45 minutes to an hour on my own depending on size of room

but it's hard to calculate

i used to go from room to room pulling sheets and pillowcases, towels and robes to get them all down to the laundry

then i'd go back to clean bathrooms

wash all bathroom floors

then leaving them to dry, i'd haul out the vacume and go from room to room

etc.

 

 

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You all live the life of riley, and I am going to say it right now.

Yeah I laugh at myself at times I am like my dog going round and round and round to lie down, when I make a bed. Certain beds, some require that round and round tradition. If someone were watching they would crack up.  Not all beds, only a couple, drives me insane.  

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It's approximately 1 hour per room if doing it alone. That doesn't include the time it takes to wash & dry the laundry. I hate doing it alone. DH does the beds, the laundry and vacuuming, I take care of the double tubs, bathroom, dusting, finishing touches.

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 Our small suite takes 1 hour, the large suite with ornate woodwork, mahogony furniture, sitting room, and large bath takes 1 1/2 hours and the cottage takes 2 hours to flip, including dusting, windex all finger prints, etc.  When we have a triple change in the summer DH does most of the vacuuming and hauling, while I do the bed, dusting, cleaning and white-glove work. We start at 10 am if we are lucky.  If guests have all used beach towels and bathrobes, DH starts greeting at 3 pm while I finish the laundry aroumd 4 pm. A triple change makes for a long day for sure and one that I try not to schedule if possible.  Maybe I'm just getting old and slow LOL, but there is no way I would want to change over 6 rooms unless they were just small rooms with bathroom.  

 

 

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Agree with comment about there not being any 'extra' work due to guests' messiness. That adds time.

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 Depends on how the departing guest left it. I would say it takes DH about 30-45 minutes on cleaning. I remake the beds, which doesn't take much time. If there is more to just vacuuming...like spot cleaning carpet....or something extra like that, well, then, it depends on the problem that has to be fixed.

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 It was just me and I usually did each room in about an hour. I did everything. Oh..husband did the laundry Smiling

Madeleine's picture
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How many people are doing this? If 1 person for an average size room it's about 35 minutes for the first one and about 50 minutes for the last one (we get tired!) If it's 2 people we can do a full room in 20 minutes.

Then again, that's just the room. It doesn't include laundry time. Speaking of which...

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Guest Room 50 min., 2br Inn Suite 1hr.45.min., Cottage 1hr.15 min.,this is at speed cleaning pace

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Bless your heart.

If you have two people flipping a room, then it can be done lickety split (I thought I would say that today, it feels like a lickety split day!)

It takes a decent hour to clean and make up a room, here. We have wood floors, and victorian woodwork that is a dust nightmare. If we had basic rooms with beds, nightstands and a chair it would be much quicker!  This is not a deep clean either, just a flip.

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Timely topic.  I was thinking I must be too slow, takes me almost an hour.  Yesterday I could not get the bedspreads right on the first throw for love nor money.   Some days they whip right in to place.  Bad bed day.

 Also suffering from summer bedspread pillow pantyline, if the cases are not just right. 

Is there a trick to get pillow protectors and cases on that both stay smooth?

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Madeleine's picture
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white pine wrote:

Is there a trick to get pillow protectors and cases on that both stay smooth?

No. They all have to fit the pillow perfectly! Not every pillow is the same size so I usually end up with wrinkly pillow protectors even if the pillowcase is fine.

Here's how I handle 'excess' pillowcase- insert pillow. Hold 2 corners of the pillowcase on the horizontal, shake pillow to one side of the pillowcase. You now have all of the excess pillowcase on the one edge. Place pillow on the bed with the excess facing the headboard. ROLL the pillowcase into a standing position and all of the excess will be tucked in the back.

white pine's picture
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Yes, I have pillows of various sizes even tho they are "standard".  I have figured out the excess pillowcase problem, but seems the protector gets wrinkled too when it gets in the case.  I grab  corners and shake it, but seems I get wrinkles no matter what I do.  Unfortunately, my spreads are lightweight and these will show!  ARGH.   Thanks for the ideas, will try shaking the protectors.

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there is - the trick is to fold the pillow in half (ie v shape) while its pinched together push to the bottom of the pillow case and it will twang out and get the straight pillow and pillow protector smooth!

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double post 

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