Highlands John
Well-known member
- Joined
- Apr 16, 2010
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Is it me or are long stay returnees more likely to cancel than others?
I've had several instances this year of people who stayed with us last summer who consequently made a big booking for this summer which they then cancelled. Until now there was not a big issue as they cancel well in advance but this morning I've had a 7 night cancellation for next week. I'm furious, particularly due to the frivolous email I received saying decided not to come due to bad weather and husband being behind with the garden.
I'm very tempted to write back and say please don't try and book again in the future as your booking will not be accepted. Would you?
I get the impression that people have a lovely holiday with us, think oooh we must go back next year, book it and then as the time draws nearer decide they don't want to go back to the same place twice.
I've had several instances this year of people who stayed with us last summer who consequently made a big booking for this summer which they then cancelled. Until now there was not a big issue as they cancel well in advance but this morning I've had a 7 night cancellation for next week. I'm furious, particularly due to the frivolous email I received saying decided not to come due to bad weather and husband being behind with the garden.
I'm very tempted to write back and say please don't try and book again in the future as your booking will not be accepted. Would you?
I get the impression that people have a lovely holiday with us, think oooh we must go back next year, book it and then as the time draws nearer decide they don't want to go back to the same place twice.