You have heard it all before....still....

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Silverspoon's picture
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10/16/2011

 Doesn't make me want to choose a hotel for a stay.  Do you think this kind of article has any impact on the prospective guests choice of a owner/innkeeper run B+B over a large impersonal hotel?

www.thedailybeast.com/articles/2012/08/22/12-hotel-secrets-by-hotel-staffs-from-minibar-refills-to-ritz-carlton-largesse.html

 

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Highlands John's picture
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Agree with #4. especially being the person who removed all the hairs there before!

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Arks's picture
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05/22/2010

I too was/am confused by #8. I have no idea what it means, and for them to say "it's a mystery no longer" makes me especially frustrated!

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Highlands John's picture
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It doesn't make any sense to me either.

seashanty's picture
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06/02/2008

#1  so NASTY

#8  Can someone please explain this to me? 

8. Continental breakfast, in the bag: Jazzminkey

Breakfast is the best part of waking up ... in a hotel. Unless, reveals one user, you’re eating a sausage egg breakfast that began in a bag. There’s a reason the eggs are runny, and it’s a mystery no longer. 

 

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Proud Texan's picture
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Quote:
7. Postpone, then cancel: Druumer89

Need to cancel a reservation at the last minute but scared of the fee? No fear, Reddit is here. Behold a clever solution from behind the hotel receptionist desk. Step one: call the hotel and push your reservation forward a few weeks. Step two: call back later that day and cancel. Voilà! Room canceled, fee bypassed, integrity (virtually) unharmed.

That's why we have a non-refundable $25 cancellation fee tacked on.  If they tried doing this on short notice as in 24 hours before,  it would be treated as a cancellation and they would pay for the full stay.  Just word your "changing your reservation" policy to protect YOU in this event.

We state:  

Changing Your Reservation
Changes to a reservation 14 days or more from the scheduled date may be made without additional charge with full transfer of deposit.

Changes made less than 14 days before the scheduled date are subject to the above-listed rules of cancellation unless we can rebook the room for that date. Cancellation of the revised reservation at anytime will result in the forfeiture of your full deposit.

Madeleine's picture
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09/29/2011

If a guest calls to resched we tell them the original cancellation date still applies. Because they have not only taken the first room out of service, they are now taking another room out of service.

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Generic's picture
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02/24/2011

You are nicer than I am. I don't do date changes, they need a new confirmation number, so we can track the transaction. I cancel one, with the fee and book a new reservation with a new confirmation number. But of course you likely will want to make the new reservation online on your own, so you get the online booking discount....

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