Why people don't stay at B&B's Part II

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Madeleine's picture
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Caller last night wanted to know if we were a B&B. I told her we were and she said they didn't want a B&B, they wanted a motel. OK, why? Why a motel over a B&B?

  • 'We are only staying 1 night, we don't need fancy.'
  • 'We don't want to spend a lot of money.'

So, right there 3 issues with the perceptions of a B&B...B&B's are ONLY for multi-night stays. B&B's are 'too fancy' (which I think may also be code for 'too expensive'). And then right out, B&B's are too expensive.

 I looked up the prices on motels in town last night. $110+. I won't go that low in peak season. But, it's still not the $59 these folks were expecting to pay for a motel. They were going to be stretching their budget regardless.

How do we get beyond the perceptions that B&B's are only for 'romance' or 'multi-night stays' or that B&B's are 'too fancy'? We are far, far from 'fancy'. But no one would believe that from the road. They'd have to see it, but they have already decided they won't be staying.

Sure, on nighters are a lot more work, but they all add up to pay the bills.

(Let's just ignore the fact that they called a B&B to find out where a motel is. If they found my B&B, they were looking for a B&B. We don't show up under searches for motels.)

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There are plenty of inns like this one. Most innkeepers do most everything themselves, and then it is a snowball effect and overwhelming and you can't stop to take stock.

But I agree they went from her doing it all and being overwhelmed to redecorating a room (to give her more business) and better images and website (to give her more business) so it was 6 of some half dozen of the other.  I think they needed a part 2. She had a lovely place, and I felt for her!

Having online reservations is obv a time saver, for everyone, not just her.

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 It is kind of weird if she ran the place for 7 years and still seemed like she didn't have a clue what she was doing. It couldn't have been scripted, she was way too naive. I left a comment and I still think she is nuts for running a place that large by herself. No wonder things were just kind of let go. How much can one person do?  I am surprised she hasn't burned out.

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There is no way I could do 7 rooms by myself. I can barely do it with DH and a PT cleaner.

There are people who can do unbelievable things, tho. But I need too much 'down time' to do this on my own.

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Madeleine wrote:

There is no way I could do 7 rooms by myself. I can barely do it with DH and a PT cleaner.

There are people who can do unbelievable things, tho. But I need too much 'down time' to do this on my own.

I don't believe for a second she was CLEANING the rooms and the rest, that would be impossible.  Again, there was not enough info, and we know what it is really like so we can read between the cracks! haha

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Did you read some of her RESPONSES to her T A reviews?? The woman is a nut! Or, at the very least, she's unpredictable 

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Check this out on FB!

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I just saw that!

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This lead me to many different things and I finally found this. Take  a look

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Thanks for posting this link.  Nice to see the improvement team made a genuine effort to help.  Hope the owner will be able to hire out some tasks and keep on top of the marketing.  Well worth the 13 minutes to view!

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Obviously overwhelmed innkeeper (we have all been there), but interesting that she didn't know how to get help and was resistant and a bit defensive to the help of the team. 

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How do I get a job on that team??  hahahaha...  wink

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OK, they gave her a new web site, online reservations, got her into using an accounting system, a T A boost, and made over a room. These (except for the accounting) are all geared to increasing her business. How the heck is this going to help her time problem. More business means more laundry, more cooking, more cleaning, more guest interaction. None of which shows how to gain time - she is STILL by herself. I did not hear one word of HIRE someone to do the yard work or the cleaning. No one suggested she hire some help to get some time.

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Was this the person who came to the forum a while back looking for struggling B&B's? I think it is.

Arrgghh a hamster in a cage and she doesn't have online reservations!!!

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I don't know....

I was cringing every time they asked her questions!  And, she always had no clue... She has on line reservations now. The photos really make the place look so much better. I still think she is insane to run a 7 room B & B by herself.

I wish they had asked her if she paid herself a salary...my bet...NADA!

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and I love the approach to paying taxes - "I guessed" !!!!!

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Is she really that stupid or was that scripted for effect?  They start out saying she ran it for 7 years before buying the B & B. Ah, how was it doing during those 7 years? What changed when she bought it other than she could do it her way with no other input?

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Edited - system hick-up; duplicate post.

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Why people don't stay at B&B's?  Company politics, at least that is the reason for the guy this week.  This guy will be in the area til Thanksgiving.  He does not like the hotel (H brand) that he is in right now and contacted me, then came by to see the place.  He called his company to set a reservation starting this Saturday.

The company travel agent asked me question after question... Why?  Because I am not a chain, that is why.  They wanted to find a reason to say no.  In my eyes they did not get one - my nightly rate was $5 less and our taxes are 8%less and a real breakfast instead of stale continental.  She told me she had to get approval from the boss and would call me back.  She never did.

But the guy did.  He said they would not approve.  HE was the one that said it was company politics. But as he rattled I got a little more.  His company uses a well known travel agency, while the agent did not ask for a commission, I bet she gets one from the H brand and I bet the company gets a kick back of some sort for so many stays. 

The ironic part to this is that this guy is here to work with the S mall Bu sin ess Adm in.!!!

BTW, he DID book to stay here for 2 nights as his wife is coming in to see him, said he would pay it himself. 

 

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The large campus for my dh's company (one of our top 3 employers) is within 10 blocks of our house.  They strictly book through "chain" hotels.  They can't think outside of the box!  So, they drove to & from the downtown complex and missed out on exploring the real downtown.

Thank goodness our local university gave us a shot - they turned out to be a huge chunk of our revenue stream, people that stayed here for job interviews liked our downtown setting & many settled in our neighborhood, and I got to meet some of our most interesting guests.   

 

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copperhead wrote:

Why people don't stay at B&B's?  Company politics, at least that is the reason for the guy this week.  This guy will be in the area til Thanksgiving.  He does not like the hotel (H brand) that he is in right now and contacted me, then came by to see the place.  He called his company to set a reservation starting this Saturday.

The company travel agent asked me question after question... Why?  Because I am not a chain, that is why.  They wanted to find a reason to say no.  In my eyes they did not get one - my nightly rate was $5 less and our taxes are 8%less and a real breakfast instead of stale continental.  She told me she had to get approval from the boss and would call me back.  She never did.

But the guy did.  He said they would not approve.  HE was the one that said it was company politics. But as he rattled I got a little more.  His company uses a well known travel agency, while the agent did not ask for a commission, I bet she gets one from the H brand and I bet the company gets a kick back of some sort for so many stays. 

The ironic part to this is that this guy is here to work with the S mall Bu sin ess Adm in.!!!

BTW, he DID book to stay here for 2 nights as his wife is coming in to see him, said he would pay it himself. 

 

DH has a trip down south this week and if he told his company he wants to stay at a B&B they would laugh and say no.  It is just the way it is. But those who travel A LOT FOR BUSINESS will do the B&B scene as they know they need a change once in a while, something comfy and homey.

It's not politics at all with his company, just business. They think of B&B's being romantic getaways...so for all our marketing, sometimes we cut off our noses to spite our faces. 

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I used to work for the big blue computer maker, travelled a lot on business. All travel, hotels, etc. had to be booked through their approved agent.

We lived near London and I worked in Scotland for  a while, this agent arrangement meant I had to travel the awful 2 hour journey to Heathrow to catch the flag carrying airline flight to Edinburgh costing the company £250 return plus my petrol expenses, instead of a 15 min journey to my local airport and a cheap airline flight costing £90 for the same destination.  All because the cheapo airline wouldn't accept bookings from agents.

Madness.

I went into my boss and refused to go unless I could book the flight myself through my local airport.

 

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Highlands John wrote:

I used to work for the big blue computer maker, travelled a lot on business.

 

Get out! Me too!

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we had this problem with a very big cancer charity - they are building a big center here for research and care which is in partnership with a hospital and required the same 2 people to come once a month for various meetings. When it first started they booked with us and we did a double room for the single rate at a good deal because i believe it is important work and I want to support it - they always booked for themselves.

Then the charity appointed a travel agent and my people had to force them to accept us as a client so they could keep on staying with us - after a bit of a hoo har they did - but the charity people just couldn't understand why it was in their interest to not make their own bookings as they were trying to stay at places that were cheaper than the agency was providing. They were cross that the charitys money was being wasted in this way.

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Joey Bloggs wrote:

copperhead wrote:

Why people don't stay at B&B's?  Company politics, at least that is the reason for the guy this week.  This guy will be in the area til Thanksgiving.  He does not like the hotel (H brand) that he is in right now and contacted me, then came by to see the place.  He called his company to set a reservation starting this Saturday.

The company travel agent asked me question after question... Why?  Because I am not a chain, that is why.  They wanted to find a reason to say no.  In my eyes they did not get one - my nightly rate was $5 less and our taxes are 8%less and a real breakfast instead of stale continental.  She told me she had to get approval from the boss and would call me back.  She never did.

But the guy did.  He said they would not approve.  HE was the one that said it was company politics. But as he rattled I got a little more.  His company uses a well known travel agency, while the agent did not ask for a commission, I bet she gets one from the H brand and I bet the company gets a kick back of some sort for so many stays. 

The ironic part to this is that this guy is here to work with the S mall Bu sin ess Adm in.!!!

BTW, he DID book to stay here for 2 nights as his wife is coming in to see him, said he would pay it himself. 

 

DH has a trip down south this week and if he told his company he wants to stay at a B&B they would laugh and say no.  It is just the way it is. But those who travel A LOT FOR BUSINESS will do the B&B scene as they know they need a change once in a while, something comfy and homey.

It's not politics at all with his company, just business. They think of B&B's being romantic getaways...so for all our marketing sometimes we cut off our noses to spite our faces. 

The business is the fact there would be no commission for the travel agent AND no kickback or points for the company since I am not in the H chain.  Having been in the corp. world and dealt with the company travel agents (contracted via major firm) I had to deal with that issue often when the agent would book someone 15 miles away because it was a certain chain when there was another hotel across the street from the work place for the same or less. 

This is the same scenario as what we deal with all the time.  Like a person that will book a hotel for $109 with no breakfast instead of a B&B for $119 with a good hot breakfast.  They are not thinking about the next morning having to dish out $20+ for what they could have gotten for the $10 difference.  People do not look at the real VALUE, only face value at the moment of purchase. 

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CH wrote: This is the same scenario as what we deal with all the time.  Like a person that will book a hotel for $109 with no breakfast instead of a B&B for $119 with a good hot breakfast.  They are not thinking about the next morning having to dish out $20+ for what they could have gotten for the $10 difference.  People do not look at the real VALUE, only face value at the moment of purchase. 

JB - Well for the per diem folks they have so much for each meal and we (legally here) are not allowed to charge separate for breakfast to make it worth their while. I know some inns do of course, and they should be allowed to!

Breakfast is something that stands apart 100% from hotels. Even a sit down meal is $12-14 and that is without oj!  Gone are the $1.99 denny's deals for the most part.

Value, CH there is that word again. The more they spend the more the value they want. 

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Joey Bloggs wrote:

CH wrote: This is the same scenario as what we deal with all the time.  Like a person that will book a hotel for $109 with no breakfast instead of a B&B for $119 with a good hot breakfast.  They are not thinking about the next morning having to dish out $20+ for what they could have gotten for the $10 difference.  People do not look at the real VALUE, only face value at the moment of purchase. 

JB - Well for the per diem folks they have so much for each meal and we (legally here) are not allowed to charge separate for breakfast to make it worth their while. I know some inns do of course, and they should be allowed to!

Breakfast is something that stands apart 100% from hotels. Even a sit down meal is $12-14 and that is without oj!  Gone are the $1.99 denny's deals for the most part.

Value, CH there is that word again. The more they spend the more the value they want. 

This was not per diem, he would have paid my reg rate which was still less than his H brand room rate!  I know the rate was not the issue here. 

But regarding (gov) per diem folks, I don't ever recall being asked to separate the meal rate from the room rate.  If higher, they just pay the difference.  They get so much for their daily expense (food, gas, etc.) regardless of how they spend it.  If they don't need to spend anything on breakfast, the more they have for the rest of their stay.  I have had per diem guests eat very cheap so they can pocket a little.  I have also seen where they eat cheaply for all but one night so they can splurge on a very nice meal. 

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Joey Bloggs wrote:

It's not politics at all with his company, just business. They think of B&B's being romantic getaways...so for all our marketing, sometimes we cut off our noses to spite our faces. 

And this is what I meant originally...how do we market that we're NOT just A or B but a lot of things?

We get a couple of biz guys and either they own the biz or they have a 'budget' and not a set chain they must stay at.

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Madeleine wrote:

Joey Bloggs wrote:

It's not politics at all with his company, just business. They think of B&B's being romantic getaways...so for all our marketing, sometimes we cut off our noses to spite our faces. 

And this is what I meant originally...how do we market that we're NOT just A or B but a lot of things?

We get a couple of biz guys and either they own the biz or they have a 'budget' and not a set chain they must stay at.

That is it. What do we want, who do we want, I know I know we want them all...But like your story of the amorous couple this morning, if I were a business traveler I would be put off by that.

I had someone who wanted to bring two 5 year olds to stay with grandparents...what are we? We are definitely NOT that.

We have to choose our niche. I would like more outdoorsy people here, for hiking, we have one room for that this weekend.  For every person who loves bluegrass and hound dogs, there is a couple in black skinny jeans and shoes from Germany wearing strong cologne and designer watches...we have room for everyone here! 

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They knew perfectly well that you were a B+B but were trying to put pressure on you to offer a one-night stay at a discounted price without actually having to ask for it.

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Silverspoon wrote:

They knew perfectly well that you were a B+B but were trying to put pressure on you to offer a one-night stay at a discounted price without actually having to ask for it.

See, I am too literal for these people. You say you don't want a B&B, you want a motel and I give you directions to a motel! There was no question of price, no question of location. There was nothing but, 'Are you a B&B?' and then her stating they didn't want a B&B.

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These are the times that I'm so tempted to send them to the worst place in the city... I never do, but I am SO tempted each time.

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Eric Arthur Blair wrote:

These are the times that I'm so tempted to send them to the worst place in the city... I never do, but I am SO tempted each time.

All the hotels/motels except one are located within a mile of each other here. They didn't ask my opinion, just directions. If they ask opinions I ask if they have internet access on their phone and tell them to look it up on TA.

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I send them to the Chamber of Commerce for advice since I really have no idea about the availability or quality of the motels.  Period.  If they end up driving around looking for vacancy signs so be it.  But in this day and age, with mobile devices so common, they surely have some alternatives in mind.  

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Now that I am thinking about it...the only places around here with vacancy/no vacancy signs are the B&B's. I can't picture any on the hotels. So they would either have had to find those phone numbers same place they found mine or get out of the car at each place and go inside.

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Service is what sets us a part.  That is what sets one inn apart from the next. Over the top service? No.

Case in point, I go to the same grocery store to get my produce and the grocery manager is there every time, and ne'er once has said hello, or how are you, or drum roll please...smiled.  You can walk through the whole store and have NONE of the employees who work with the public - smile at you. At the check-out yesterday "you saved $15 dollars" as she hands me the recpt and out I go. Nothing more. 

I would actually ENJOY shopping there and spending hundreds a pop if they smiled, said thank you, or acknowledged me. Never. They don't. 

Now I took daughter to a local Mexican restaurant where a former server from the one on our corner (which is now closed) now works, he walked over and greeted us and shook our hands, he is from Dominican Republic.  He was not even our server. He came back by to see how everything was (and he was not our server). Well done! smiley

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Joey Bloggs wrote:

Service is what sets us a part.  That is what sets one inn apart from the next. Over the top service? No.

Case in point, I go to the same grocery store to get my produce and the grocery manager is there every time, and ne'er once has said hello, or how are you, or drum roll please...smiled.  You can walk through the whole store and have NONE of the employees who work with the public - smile at you. At the check-out yesterday "you saved $15 dollars" as she hands me the recpt and out I go. Nothing more. 

 

OK, story from to day to show not everyone got the 'customer service is king' memo...DH spends approx $50/DAY in this one grocery store. He does not bulk shop. He shops everyday. They see him every day. Yesterday he bought grapes marked at $1.49/lb that rang up at $1.99/lb. He mentioned it to them and they fixed it. ONLY his receipt. They did not fix the computer that rang it up wrong.

Today he bought another couple of pounds of grapes. Same thing happened. He mentioned it to the cashier and then said the same thing happened yesterday. She turned to him and said, 'What are you complaining about? It got fixed didn't it?' He said, 'No, it didn't get fixed because it happened again today.'

When he told me I said he should have gone right to the mgr, showed them the past 5 days' of receipts (he piles them up in his pocket) and said, 'I spend this every day. I can just as easily go to the other store if you don't need my business.' But he won't.

And that right there is why he won't be treated with respect next time he gets that same cashier. SHE has put HIM in his place. End of story.

Annoys me to no end.

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Around here, the law says that if it scans wrong, it's free (or $10 off, max.) We went all summer long once year eating free bags of salad. Every time it rang wrong, they had to give it to us for free. If they corrected one type, they didn't bother with another. So we would take it to the scanner, scan which ones were wrong and take more free salad. It took them WEEKS to finally get them all at the right price, but it saved us a lot of money.

It's law here, but it's a volontary code of conduct by major retailers in the rest of the country. Here's the basic rules... http://www.retailcouncil.org/advocacy/national/issues/cp/scanner_accuracy02_eng.asp

It certainly encourages them to fix the scanned prices... free is a great price and encourages us to find the items that scan wrong Smiling

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Madeleine wrote:

They did not fix the computer that rang it up wrong.

Today he bought another couple of pounds of grapes. Same thing happened.

They know it's overcharging people and they want it to keep doing that. We had 2 grocery stores here notorious for that. It was fun to purposefully note the marked price and call them on it at the checkout. It happened on almost every item in the store.

Being a small town, word got around and people quit shopping there. Both stores went out of business after about a year. Served them right!

Counting state, county, and city sales taxes, our local rate is 8.25%. I know one store in town that has their cash registers set to charge 10.25% sales tax. People pay no attention and just pay it. The store pockets 2% profit on every sale. I don't shop there anymore, and tell everybody who will listen about it!

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Not complaining is such a British thing, and it annoys me. It annoys me from a customer view because I want problems fixed and it annoys me from a business perspective because if there's something wrong I'd rather people told us so we do something about it. I'd also prefer they spoke to us rather than go home and put it on ta or fb.

dh says I'm always complaining, but he will complain to me through an entire meal in a restaurant and as soon as the waiter comes over at the end as asks if everything was ok he'll say "Yes, fine thanks". It does my head in. We did go through a phase when he would say to me "There's no letter of complaint in the local paper from you this week", they did print a few from me.

I get really irate when departed guests have written stupid petty grievancies on our feedback forms in the rooms, but it does give them a chance to communicate what they would like changed if they don't want to say it face-to-face. 

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Highlands John wrote:

Not complaining is such a British thing, and it annoys me. It annoys me from a customer view because I want problems fixed and it annoys me from a business perspective because if there's something wrong I'd rather people told us so we do something about it. I'd also prefer they spoke to us rather than go home and put it on ta or fb.

dh says I'm always complaining, but he will complain to me through an entire meal in a restaurant and as soon as the waiter comes over at the end as asks if everything was ok he'll say "Yes, fine thanks". It does my head in. We did go through a phase when he would say to me "There's no letter of complaint in the local paper from you this week", they did print a few from me.

I get really irate when departed guests have written stupid petty grievancies on our feedback forms in the rooms, but it does give them a chance to communicate what they would like changed if they don't want to say it face-to-face. 

Sometimes it is hard to hear but you are correct, better they address the problem head on than afterwards in TA or social media when they have stewed on it even more and the issue has mushroomed.  

I am guilty to have put dh through the same as you at restaurantsblush, but I do try to contain myself with the wait staff unless it is uneatable.  I choose to pick my battles carefully.  If it is not really going to affect me in the long run, I usually let it go (after complaining to DH that is).  Life it too short! 

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copperhead wrote:

Highlands John wrote:

Not complaining is such a British thing, and it annoys me. It annoys me from a customer view because I want problems fixed and it annoys me from a business perspective because if there's something wrong I'd rather people told us so we do something about it. I'd also prefer they spoke to us rather than go home and put it on ta or fb.

dh says I'm always complaining, but he will complain to me through an entire meal in a restaurant and as soon as the waiter comes over at the end as asks if everything was ok he'll say "Yes, fine thanks". It does my head in. We did go through a phase when he would say to me "There's no letter of complaint in the local paper from you this week", they did print a few from me.

I get really irate when departed guests have written stupid petty grievancies on our feedback forms in the rooms, but it does give them a chance to communicate what they would like changed if they don't want to say it face-to-face. 

Sometimes it is hard to hear but you are correct, better they address the problem head on than afterwards in TA or social media when they have stewed on it even more and the issue has mushroomed.  

I am guilty to have put dh through the same as you at restaurantsblush, but I do try to contain myself with the wait staff unless it is uneatable.  I choose to pick my battles carefully.  If it is not really going to affect me in the long run, I usually let it go (after complaining to DH that is).  Life it too short! 

We once had dinner in a restuarant and for dessert I ordered the creme Brulee. I took one mouthful and it was horrible, the chef had put salt instead of sugar on the top for the crust, in fact any idiot should have been able to see that the topping hadn't melted to a caramel crust like it should. I pointed this out to the waitress and she was apologetic and the manager also apologised to me, so that's fine. However a lady on the next table had eaten the whole thing and when I complained said "I thought it tasted odd but I didn't like to say anything", Now that is dedication to the cause of keeping the peace. 

 

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what drives me mad - saw a bb on 3 in a bed so went to have a look at their trip adviser as seemed really nice - guest had written long review about inadaquacies ie there wasn't a bin (trash can) in the bathroom etc all minor things but felt she couldn't tell the owner as she was so nice - yup well done you've put it all over the internet i'm sure she is super impressed.

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05/30/2008

I agree, JB, I think one of the top items is the personal service that folks are looking for when they book a B&B.  A connection that is so lacking with much of our interactions as guests/customers. 

In another thread, I mentioned my local coffee shop.  I live in a 200K+ city, but that downtown business that I usually walk to remembers me and greets me by name because I live near them and support them, which I think they know is important!  And they greet me with a SMILE!  I am not there every day either.  Imagine that.  Brand new bakery around the corner from them which has the most awesome croissants (and that I am trying to encourage neighbors to support and also sharing their photos on FB) has yet to greet me with a smile when I walk in there.  Big downfall with local businesses here is that they don't know Marketing 101 - greet your customers, smile, and thank them for coming in.  dur.

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09/29/2011

So if people prefer motels/hotels does that mean they feel they don't deserve good service?

I have to ask- do you notice everyone is treated the same way at your grocery store? Do they ignore everyone? Not smile or chat with anyone? I just do not get this. Even the vendors stocking the shelves smile and apologize for taking up the aisle.

I'm not saying every time every single person is happy, chatty and smiling. But way more than the gang by you! We've got our cranky ones and ones whose time you're taking up by shopping and going thru their register. But...

I went to pick up a GC the other day (one of many I have bought in the past 2 weeks due to a sale where I got $10 for every $50 I spent). The clerk looked at me and asked if I was an employee. I said I wasn't and she commented how familiar I looked to her and then said, 'OH, yes! You're the one who told me where the other Stonewall Kitchens store is! I have used that information many times, thank you!'

See, that's what I'm used to. And some clerks at the same store asking how's business and saying they sent a few tourists my way.

And the gal at the farmers market who always put aside a pretzel for me. And the guy who offered to drop off a flat of blueberries so I wouldn't have to carry them home from the same farmers market.

I'm spoiled. I expect to be greeted and treated well. And I am astonished when I'm not. No matter where I go. Spoiled.

gillumhouse's picture
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05/22/2008

I get your kind of treatment, Maddie. The produce guy at the local grocery always smiles and asks how I am. The folks at the produce store remind me if I forget something I usually have in my order, ask if I need a fruit they are putting on sale, and always carry the boxes out to the car. I bought a pumpkin for $3.99 last week (paying inside to pick one up on the way out from the bin). I lost track of which bin was the 3.99 and the owner was there. I asked where the 3.99 pumpkins were and she said any one from this bin - I knew that was not the right one and she repeated - for you, any one in this bin.

JB - you are always smiling - I cannot believe anyone could resist your smile to not smile back. Schmucks! (Not doubting you - it is just mind-boggling.)

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10/07/2008

Agreed in the UK it is an alternative to a ritzy hotel. And of course, they are all over the board from alternatives to above par in both countries.

Whenever I plan a trip I try to view it as one of our guests would, when they plan a trip.  I get easily frustrated and don't like the hoops I have to jump through to book a B&B (in many instances) and that puts me off.

I was just thinking I need to get out and stay at an anon B&B (vs innmates who are always super places to stay) and just test the water a bit.  See what is the current status quo.  I bet HJ can share more since he is planning a trip to the U.S. soon. Wait, I think he already did share that, people not having online rez or don't return calls/emails promptly etc.

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05/22/2010

Joey Bloggs wrote:

I was just thinking I need to get out and stay at an anon B&B...

Be sure to pop into their kitchen as they're preparing breakfast, assure them that they don't mind you being in there, and proceed to rummage through the refrigerator. Just to see how THEY handle it.

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08/24/2008

You just delivered my guffaw for the day!

 

 

__________________

Twin Gables Inn
On the Lower Columbia Water Trail

 

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Arkansawyer wrote:

Joey Bloggs wrote:

I was just thinking I need to get out and stay at an anon B&B...

Be sure to pop into their kitchen as they're preparing breakfast, assure them that they don't mind you being in there, and proceed to rummage through the refrigerator. Just to see how THEY handle it.

yes

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04/21/2010

I understand that we all want more business. But B&B's are fancier and a bit more expensive. I think we cultivate that image. In the US, the B&B has evolved into something special and a bit distinct from the typical hotel/motel stay.

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