Mary at Bridgewater Inn and Cottage
Well-known member
- Joined
- Mar 11, 2009
- Messages
- 654
- Reaction score
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Just got a call from a lady who booked on line last night. She says in 30 yrs of staying at B&B's there is no deposit taken or a small amount, not 1 night as I do. She says some B&B's hold her card but to money taken till she arrives. I said yes this is done in motels/hotels. All sorts of questions...etc.etc. Asked her 3 times if she would like to cancel..."No" not feeling good about this as it sounds like a lady who called 4 yrs ago them wrote TA...very ugly. Says she has never heard of TA, I mentioned it as she asked me what guest thought about my B&B ....etc. etc. What kind of deposits do you all take ...if any ? ?