Res key down?

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Hillbilly's picture
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10/22/2011

Anyone able to login? Guest called and said it was not working. I tried and can not either.

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Arks's picture
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OK, checked it out now. Indeed, very easy to set up! I would never have guessed it was under Reservation Manager Tab/Reports!

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Arks's picture
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Not speaking to Harborfields for freezing up ResKey today Eye-wink

Yes, got this back from John. Have not yet dug into it.

HI,
Yes, this is easy to do [easy for John to say].  You can create your own availability calendar views in the REports sections.  The sample you sent [muirford] is from Select Rooms - Availability Calendar Number 3.. Take a look at all the different reports in the avaialbility calendar section.  You will find a link to open each of them outside of RK, in the upper right corner.  Thanks,

John

OnTheShore's picture
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Look under Reports: Availability Calendar--Select Rooms #3 -- there are links and iframe code that you can copy and paste into your website. 

Personally, I prefer the calendar style in the Availability Calendar--Select Rooms #2, so after studying the code available from report version 3, I made my own iframe code for the version 2 calendars and have pasted that into my website (a different one for each cottage). Note that I also fiddled with the reservation status color codes, as these show up in the version 2 calendars. If you use the checked-in, checked-out, and/or other status colors, you may want to think about whether you want to display all that information on a public-accessible availability calendar.

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Arks's picture
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I couldn't find it on the blog but I've sent an e-mail to John referencing your DH's excellent work and asked him to point me in the right direction. Thanks, and my compliments to DH!

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Yes, Jeanne, the availability display at the bottom of your room pages is perfect. It looks like a LOT of code needed to generate it and allow selecting different months and all. We'd probably need to get customized code directly from John at ResKey so it's the right info for our places.

The code to copy may be available in our ResKey control panel, but I've never seen it there.

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Arkansawyer wrote:

Yes, Jeanne, the availability display at the bottom of your room pages is perfect. It looks like a LOT of code needed to generate it and allow selecting different months and all. We'd probably need to get customized code directly from John at ResKey so it's the right info for our places.

The code to copy may be available in our ResKey control panel, but I've never seen it there.

 

I don't think it was that hard, although I may not be giving DH enough credit - he knows his way around a website. You may be able to copy it from our source file and just change to your userid.  He (my DH) says there was something in ResKey - maybe in the blog or something - that showed the basics, then he tweaked it.

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Iris's picture
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I just came in here to check if anyone else had the problem.  This is not good. Not good at all.  Has this happened before?

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IrisoftheWayfarer wrote:

I just came in here to check if anyone else had the problem.  This is not good. Not good at all.  Has this happened before?

It is rare. No system is going to be 100% guaranteed 100% of the time. The response time to problems by ResKey is betyter than any I have encountered. Good? no, it is not good - but as with everything, crap happens.

Iris's picture
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thanks Kathleen.  I get stressed out over stuff like that. Now is the time that I fill my calendar for the year...I am good now smiley

gillumhouse's picture
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IrisoftheWayfarer wrote:

thanks Kathleen.  I get stressed out over stuff like that. Now is the time that I fill my calendar for the year...I am good now smiley

I figured that. Was not sure you would recognize the tongue in cheek if I had said - just back away from the computer, take a deep breath.......

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gillumhouse wrote:

IrisoftheWayfarer wrote:

thanks Kathleen.  I get stressed out over stuff like that. Now is the time that I fill my calendar for the year...I am good now smiley

I figured that. Was not sure you would recognize the tongue in cheek if I had said - just back away from the computer, take a deep breath.......

I would have recognized your tongue there, heehee wink

Baygirl's picture
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It's up and running.... Smiling

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05/22/2008

It is still down for me here. I was setting up an account for a friend/new client. Figured it was just one of those things that happen from time to time. Rare for a site to be up 24/7/365

He'll be back soon I am sure

tedwin's picture
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I was able to log in and view our availability calendar as of 2:50 PM Eastern.

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I just went it to edit so must be up now.  While I am thinking about it. Can someone tell me where I can find the code to insert just a calendar on a page that shows availablity dates. I don't want folks to have to go through the search process...want a visual to just show on their web site. I did it with another site long ago and now I have forgotten.

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EmptyNest wrote:

I just went it to edit so must be up now.  While I am thinking about it. Can someone tell me where I can find the code to insert just a calendar on a page that shows availablity dates. I don't want folks to have to go through the search process...want a visual to just show on their web site. I did it with another site long ago and now I have forgotten.

Can you get it from our website? If that's what you want, the way it is on the individual room page. If you can't get it, let me know and I'll have DH email it to you.

Arks's picture
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EmptyNest wrote:

Can someone tell me where I can find the code to insert just a calendar on a page that shows availability dates.

I have wanted this too. I've seen some sites that have it, but I never figured out how to do it (and never asked).

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I just asked laugh

Go to your Reservations / Report section. Click on Option 3 Availablility. COpy and paste the code into your site.

Arks's picture
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EmptyNest wrote:

I just asked laugh

Go to your Reservations / Report section. Click on Option 3 Availablility. COpy and paste the code into your site.

Just to help others who may stumble across this later, you first set it to show the room(s) you want code for, then click the Refresh button on the page (not your browser's refresh button) to get the display just like you want it.

The code you copy then paste into your own site is the iframe code at the bottom of the Option 3 page (or whichever availability display option you like).

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Only one problem for the site I am working on. I cannot size it to fit the screen and  look good. crying

You have to scroll left and right and up and down and I don't want that. So I am just left with putting in the search form.

Arks's picture
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EmptyNest wrote:

You have to scroll left and right and up and down and I don't want that.

In the iframe code you paste into your website, there are height and width numbers you can play with. It might not help with the left/right scrolling. You might have to make your web page wider to hold the full width of the thing without having to scroll.

But you should definitely be able to get rid of the up/down scrolling by making the height of the iframe enough to hold the whole calendar with no need for a scrollbar on the right.

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yes i can adjust the height, but not the width. l cannot change the page width. It is an old style html site that i did not create but am just updating with res key. 

John says i can't make it to fit the page. 

Hillbilly's picture
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His phone is not working either

tedwin's picture
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I just got an e-mail from John.  He is aware of the problem and is working to restore the network.

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10/07/2008

I can't get in either. 

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gillumhouse's picture
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I just got in

Baygirl's picture
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I'm down too!

Hillbilly's picture
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Or maybe you just had so many new reservations coming in the system didn't know what to do. Oh well....

OnTheShore's picture
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08/28/2011

Being in my trial period, and trying to learn the system and experimenting with stuff, I asked the server to do something and it froze right then -- I assume it choked on my job.... I was corresponding with John on a different issue on Sunday night, and I think he said he was going to be on the road yesterday. Hopefully he can get the system started again soon!

OnTheShore's picture
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Yes, and I think it is my fault. Sorry!

Hillbilly's picture
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10/22/2011

What did you do Harborfields? Trip over the cord? Plug it back in.....

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01/12/2013

I've been trying on and off for two hours...no go Sad

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