Okay everyone here is one you might find interesting. I didn't. Since it happened to me. Here goes:
I reserve one week away this summer, it has to be prepaid, I booked it 6 months ago as this place fills up fast. Yes you can cancel, yes you can be refunded (within 30 days of course of the booked date).
So I have to cancel.
I call.
"This will go back on your credit card." reservation 'counselor' says
Me "I am sorry, that credit card # was stolen, so I have a new CHASE VISA you can use, or you can mail me a refund check."
Them "We will need to put it back on the same card, that is how it works."
Me "Well my card # was absconded, the account has been closed, and in fact I recommend no one ever use Capital One Visa again!"
Them "We will have to send a letter to the financial institution to place the funds back on that card."
Me "You can't, it is closed, there is no card."
Them "Well we will find that out, and then send a letter to the financial institution and they will reply certifying that the account is closed. We will then issue a refund check."
Me "How long is THIS going to take?"
So my $1000 is out there, and I cannot get it back, when I want it back. I am not pleased. I need a clear head to come at this again. If it goes through rapidly, then that would be great, but this is a credit card company we're dealing with (which is why I said Don't use Capital One the "hassle free" is ALL HASSLE!)
[h2]
Lord I hope none of you make it this difficult. What do you do if someone cancels and no longer has the same card? Refund by check? Or would you do that anyway?[/h2]
I reserve one week away this summer, it has to be prepaid, I booked it 6 months ago as this place fills up fast. Yes you can cancel, yes you can be refunded (within 30 days of course of the booked date).
So I have to cancel.
I call.
"This will go back on your credit card." reservation 'counselor' says
Me "I am sorry, that credit card # was stolen, so I have a new CHASE VISA you can use, or you can mail me a refund check."
Them "We will need to put it back on the same card, that is how it works."
Me "Well my card # was absconded, the account has been closed, and in fact I recommend no one ever use Capital One Visa again!"
Them "We will have to send a letter to the financial institution to place the funds back on that card."
Me "You can't, it is closed, there is no card."
Them "Well we will find that out, and then send a letter to the financial institution and they will reply certifying that the account is closed. We will then issue a refund check."
Me "How long is THIS going to take?"
So my $1000 is out there, and I cannot get it back, when I want it back. I am not pleased. I need a clear head to come at this again. If it goes through rapidly, then that would be great, but this is a credit card company we're dealing with (which is why I said Don't use Capital One the "hassle free" is ALL HASSLE!)
[h2]
Lord I hope none of you make it this difficult. What do you do if someone cancels and no longer has the same card? Refund by check? Or would you do that anyway?[/h2]