Copperhead
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- Jun 24, 2008
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I just was made aware of a potential issue using the email system within ResKey for confirmations. ResKey does not provide notification of bad email addies.
I have just started using it to send confirmations, in the past only used it for check-in reminders and post TY emails. This week, after sending a confirmation via ResKey, I needed to follow-up with an additional request, and did so using my email system. The email bounced as a bad email addie. I double checked and I had not gotten notification. I tried a test run of my own, no notification.
I sent John a message asking if there was a way to get notification and he said NO the system does not provide that.
So be forewarned if you use Reskey's email communication system. So I am back sending out confirmations the old way, once I am certain the email address is good, the other communications will remain through ResKey.
I have just started using it to send confirmations, in the past only used it for check-in reminders and post TY emails. This week, after sending a confirmation via ResKey, I needed to follow-up with an additional request, and did so using my email system. The email bounced as a bad email addie. I double checked and I had not gotten notification. I tried a test run of my own, no notification.
I sent John a message asking if there was a way to get notification and he said NO the system does not provide that.
So be forewarned if you use Reskey's email communication system. So I am back sending out confirmations the old way, once I am certain the email address is good, the other communications will remain through ResKey.