That is outrageous. I am at a loss for words, this in a nutshell is why people are not taking dogs in. Personally, this would be the straw that broke my back. I think I would say "We are sorry, but we no longer accept pets" and be done with it. Let her camp.
I had enough problems last year with almost every dog owner breaking the rules to make me seriously re-think allowing dogs. Everyone seemed to take exception, letting their dog run loose, a dog left (barking) in the room while the owners went out to dinner, etc. I didn't enjoy having to play the heavy and "talk" to the owners..
We did get out of the dog biz last November. 3 hours cleaning up after a dog that ran thru the room with a mascara wand. (Rubbing alcohol if you ever get mascara in the carpet.) Neither of the guests mentioned it and they both walked thru it and tracked it all over, too. That was the straw.
However, the load was heavy at that point. One guest who never took the dog out the 2 days she was here. Other guests who threw the nasty dog blanket on the upholstered chair. I provided quilts for this, keep the nasty car blanket in the car.
A friend just lost guests because one room left the barking dog alone and then would not answer the cellphone. (I know this because we ended up with the displaced guests.)
Will this cost me? Yes, it will. Will I be a more relaxed innkeeper knowing the only dogs showing up this year are dogs I know? Yes, I will.
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