Trip Advisor Analytics

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Joined:
06/12/2008

Hi Everyone ... I rarely post anymore, but make no mistake; I check this site at least weekly, if not daily.  I'm still an aspiring, but whether or not I ever fulfill my dream, I'm a loyal fan of all your great experience and information.

So, today I have a question.  Does Trip Advisor (or any review or hosting system, for that matter) offer analytics that help you to know the things that guests are interested in the most, find the most pleasing, find lacking in establishments they've stayed at, they've rated the highest, the lowest, etc., etc.  You get my drift.  I guess what I want to know is, what feedback site or source do you follow that tells you what your "must-haves" are for your B&B?

Joey Camb's picture
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Joined:
04/02/2010

Partly its about thinking about what do you want as a traveller? for myself I want

(1) parking

(2) reasonable amount of quiet ie don't expect not a single noise but also don't expect a club undeneath

(3) comfortable bed and staff there at least to greet me - unless done by prior arrangement

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Joined:
06/12/2008

Awww, it's nice to be missed.  Yep, still kickin.  Smiling  Thanks to all for their input.  I was reading an article somewhere and WiFi is definitely at the top of the list currently.  Agree with the private baths, and hadn't thought about the parking, but can see where that would be important as well.  JB, so funny on the jacuzzi tubs, so true.

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Joined:
05/30/2008

Welcome back, SecondAct! 

Yeah, I don't think the giant jetted tubs are that important anymore.  But, I definitely think that up-to-date bathrooms (and if they are done very nicely with tile, nice fixtures, elongated toilets, etc. that makes a big difference) and bathrooms where you can put all your stuff are VERY important!!  (Stayed recently at a great place, but the bathroom was tiny and there was no place for one person's stuff, let alone the two of us.)

And, don't forget breakfast!  The second "B" is still a huge drawing card for B&Bs/inns!!

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Skamokawa's picture
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08/24/2008

Second:

I lurked and posted a question or two for three years on various sites before we opened.  Avoiding mistakes is SO much better than making them.wink

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Offline
Joined:
10/07/2008

I was wondering about you SecondAct, glad you are still kickin'! I thought you may have changed your user id or something. 

There is no site that tells us, there is trending of course, and when it trends you will catch it here first! As you can see most of us are no longer speaking about the "must have jacuzzi tub" they are not the hot topic now, for a few years.

Obv WIFI

Private baths

Extended check out

I am sure there have been a few studies done asking quests to rate things of importance. (Keep an eye on the left panel of this page as we have a feed to a few of these once in a while). Trending in the USA is much different to the UK.

Glad to hear from you SecondAct!

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Joey Camb's picture
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Joined:
04/02/2010

For UK and I am sure USA is the same and probably the world

(1) ensuite ie in room bathroom

(2) wifi preferably free

(3) Parking

(4) proximity to XYZ attractions

(5) extended check out and early check in -with or without fees

Madeleine's picture
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Joined:
09/29/2011

The best source for must haves is your target market. What do they require?

That said, i will reaD reviews on TA for ideas.

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