Don't do this!

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Madeleine's picture
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09/29/2011

I know we've talked about ways to get guests to return. Sending a coupon or discount, things like that. I just ordered 2 pairs of pants online. I used a retailmenot shipping coupon, to cut down the shipping cost.

WITH my order confirmation came a coupon for 20% off and cheaper shipping. DO NOT DO THIS TO PEOPLE!

It makes me want to cancel the order and then use the coupon!!!

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Madeleine's picture
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09/29/2011

Now I remember why I stopped ordering from this company. I got another email today. More sales. As I recall I used to get 2/day. And I thought for sure I clicked 'no thanks' for the emails.

Generic's picture
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02/24/2011

Usually the unsubscribe works. Or email customer service and say that if they don't stop, you will mark them as spam and never see emails from them again.

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Madeleine's picture
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09/29/2011

I just went thru the unsubscribe process. Filled out the form to let them know why I didn't want their emails and guess what? Hit submit and I get 'We're sorry, an error has occurred.' So, I resent the same thing 15 times. Maybe it got thru... 15 times.

Generic's picture
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02/24/2011

Hate that! I would create a filter and send them all to spam from now on.

Breakfast Diva's picture
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05/26/2009

Madeleine wrote:

I know we've talked about ways to get guests to return. Sending a coupon or discount, things like that. I just ordered 2 pairs of pants online. I used a retailmenot shipping coupon, to cut down the shipping cost.

WITH my order confirmation came a coupon for 20% off and cheaper shipping. DO NOT DO THIS TO PEOPLE!

It makes me want to cancel the order and then use the coupon!!!

Totally agree! It makes me feel like I just got ripped off when that happens.

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