Our stated check-in time BEGINS at:

26 replies [Last post]
Offline
Joined:
10/07/2008
Noon
0% (0 votes)
1PM
3% (1 vote)
2PM
3% (1 vote)
3PM
54% (20 votes)
4PM
35% (13 votes)
5PM
0% (0 votes)
ANY TIME THEY WANT
0% (0 votes)
OTHER
5% (2 votes)
Total votes: 37

__________________

Gluten free is never free. - Joey Bloggs

 

Bigbid's picture
Offline
Joined:
02/22/2010

We are next to theaters that have a play that starts at 2.  We allow 1:00 check-ins because of this.  About 70%(21 rooms) check-in between 1 and 1:30.  Average stay is 3 days so not all check-ins are on the same day.  Makes the room turnover a nightmare but frees up the afternoons quite a bit.

__________________

Bigbid

 

Como Depot's picture
Offline
Joined:
06/25/2008

4pm in, 10 am out. I do not push it but have it there just in case.

I used to be more flexible. On my busiest day of the year I had someone who wanted to check in at 12am, I was left a message that as the room was not ready they had gone elsewhere!

__________________

David

www.comodepot.com

 

Offline
Joined:
06/26/2008

Check in between 3-4pm-they selected the time and it was confirmed. At 1pm I get the text "We are in the taxi -will be there soon." They got one back from me "your apartment is not ready until 3pm". So they arrived at 1:15 to leave the bags and waist my time!!!

Arks's picture
Online
Joined:
05/22/2010

Question for those with 3 p.m. (or earlier) check-in: approx. what % of your guests arrive then?

__________________

All saints can do miracles, but few of them can keep hotel. ~ Mark Twain

 

Skamokawa's picture
Offline
Joined:
08/24/2008

Ours is check in at 3p or later. Most check in later. Once in a blue we get a request for early. I accommodate if I can.

__________________

Twin Gables Inn
On the Lower Columbia Water Trail

 

Iris's picture
Offline
Joined:
06/08/2009

Arkansawyer wrote:

Question for those with 3 p.m. (or earlier) check-in: approx. what % of your guests arrive then?

Depending on the day of the week.  On Sundays, guests arrive right after breakfast, grrr... On Fridays they arrive after midnight. Most often they arrive after dinner. 

Maybe 30% will arrive around 3 PM

 

__________________

"Travel is fatal to prejudice, bigotry, and narrow-mindedness..."
Mark Twain

 

Offline
Joined:
10/07/2008

Arkansawyer wrote:

Question for those with 3 p.m. (or earlier) check-in: approx. what % of your guests arrive then?

The answer is spoken by Mother Murphy and her law of innkeeping:

If the rooms are ready by 3pm, the guests all show at 8pm or later.

If the rooms are kick-butt hard work to flip and get ready on time, they show at 2pm. Except to check in, and can't understand why their room is not ready. After all, they are ready for their room.

Offline
Joined:
06/24/2008

Joey Bloggs wrote:

Arkansawyer wrote:

Question for those with 3 p.m. (or earlier) check-in: approx. what % of your guests arrive then?

The answer is spoken by Mother Murphy and her law of innkeeping:

If the rooms are ready by 3pm, the guests all show at 8pm or later.

If the rooms are kick-butt hard work to flip and get ready on time, they show at 2pm. Except to check in, and can't understand why their room is not ready. After all, they are ready for their room.

MM right again

And same goes for the pool.  Only when we know we will be full with guests coming to R&R  HERE by the pool and the dang pump goes out - and right before the 4th too.  Now to rush to get a new one and get it installed.  Most of the year no one uses it, but once something goes wrong ........

Madeleine's picture
Offline
Joined:
09/29/2011

<25%. It's only a goal I set for myself. Be done by 3 PM. I should start a cheat sheet for the month of July.

More guests arrive after 3 PM than before it or at it.

__________________

Everyday, for good or ill, we intersect with some else's story and become a part of it.

 

Arks's picture
Online
Joined:
05/22/2010

Madeleine wrote:

<25%. It's only a goal I set for myself. Be done by 3 PM.

How about you keep the 3:00 goal but tell the guests 4:00. Hit the recliner for a nap at 3:00 and hop up refreshed at 3:45. Better yet, make yourself a frozen margarita at 3:00 and sober up by 4:00!

Madeleine's picture
Offline
Joined:
09/29/2011

Arkansawyer wrote:

Madeleine wrote:

<25%. It's only a goal I set for myself. Be done by 3 PM.

How about you keep the 3:00 goal but tell the guests 4:00. Hit the recliner for a nap at 3:00 and hop up refreshed at 3:45. Better yet, make yourself a frozen margarita at 3:00 and sober up by 4:00!

Because then it would flip to >75% of guests would show up at 3 and I'd have it in my head '4' and I'd be crankier than usual.

Arks's picture
Online
Joined:
05/22/2010

Madeleine wrote:

Because then it would flip to >75% of guests would show up at 3 and I'd have it in my head '4' and I'd be crankier than usual.

Then make that TWO margaritas! Cheers

Bommelhoeve's picture
Online
Joined:
08/14/2009

We have 3.30 as well.....

 

__________________

Innkeeper
Bommelhoeve Inn

 

OnTheShore's picture
Offline
Joined:
08/28/2011

3:30 PM (so I answered "other")

They are welcome to come earlier than this, in case their cottage happens to be ready earlier, and if not they can hang out on the main house porch or in the gazebo, unload their kayaks, or whatever.

(Might ask in tandem, what's the deadline for check-out? Ours is 9:30 AM!)

__________________

"where even time relaxes...."

 

Offline
Joined:
10/07/2008

Harborfields wrote:

3:30 PM (so I answered "other")

They are welcome to come earlier than this, in case their cottage happens to be ready earlier, and if not they can hang out on the main house porch or in the gazebo, unload their kayaks, or whatever.

(Might ask in tandem, what's the deadline for check-out? Ours is 9:30 AM!)

930am!!!! Heck we can't get people to breakfast by then some days. Wow

I didn't put half hours or the list would have been too long, and i just KNEW there would be one out there.  Why the half hour? Just wondering.

OnTheShore's picture
Offline
Joined:
08/28/2011

Joey Bloggs wrote:

I didn't put half hours or the list would have been too long, and i just KNEW there would be one out there.  Why the half hour? Just wondering.

Don't know why the half-hour  -- we inherited it. Maybe because 4:00 "feels" too late, but with a full change-over there's no way we could have all of the cottages ready by 3:00, even with our early check-out.

 

Offline
Joined:
10/07/2008

Harborfields wrote:

Joey Bloggs wrote:

I didn't put half hours or the list would have been too long, and i just KNEW there would be one out there.  Why the half hour? Just wondering.

Don't know why the half-hour  -- we inherited it. Maybe because 4:00 "feels" too late, but with a full change-over there's no way we could have all of the cottages ready by 3:00, even with our early check-out.

 

I think you should write a book.

If every one of us inherited a half an hour, imagine what we could do with it, imagine the world being a better place!  Smiling

Flower's picture
Offline
Joined:
06/19/2011

I think if we all had the same standard a cross the board. Then guest would know not to push either way. Like our hotels here have a check in time of 3pm and some have 4..

My guest challenge us by saying well at least a motel lets us come in when ever we wish. I said no not here ! They pushed me . So I said just a moment I check a motel and see what there time for check in is. So dailed up motel asked front desk what was their policy for check in times. Guess what it was 4Shockedo !!! yipee . I asked if we could check in at 1200 She said no our rooms would not be ready till 4. But we could leave your bags in our little room behind the desk.

Do you see me dancing at this point. ?  Game over !!! Not another word came out. With that it was understood . I also phoned every hotel motel around this place to see what their check in times were. Found out some even charge to leave your bags. !!!!!!

Maybe that would help you also to check some of your accomadations to see what their policy is.

 

 

 

 

__________________

Flower

 

Madeleine's picture
Offline
Joined:
09/29/2011

What most people really don't get, the ones who push this, is that hotels will give you whatever room is open. At a smaller place most people have selected a particular room.

I decided a few years that if someone was just going to be totally ugly about it I would give them a room that was available. But there would be no switching to the room they wanted and no refunds for getting a lower priced room. Haven't had to use that one yet.

The HGI charges to check in early.

I've never had a problem checking into a hotel early but, yeah, I probably get a crappy room!

Ice
Offline
Joined:
02/22/2010

But if everything is ready I'll let them in early.

__________________

"Do not put off until tomorrow what can be put off till day-after-tomorrow just as well." Mark Twain

 

Kay Nein's picture
Offline
Joined:
02/13/2012

Even if the room is not ready, sometimes we'll let them in, give them the Intro/Info speil, give them their key and then tell them they can come back after 3pm (normal check-in time).  As far as I see it, that's one less person that I have to wait on later in the day.  The 7pm check-ins are killing me.  I'm already there all day as it is.

Madeleine's picture
Offline
Joined:
09/29/2011

So, would you take them to the room? I've yet to meet a guest who doesn't poke their head in the door when I do that. And I don't want their first view to be the mess!

Here's my problem with even answering the door, much less getting all the info prepped for them...every time I stop cleaning it's 20 minutes. In 20 minutes I can be OUT of the room and it can be ready. But not if I have to keep interrupting the day to do this.

Plus, given all the A/C info, if it is hot here, I am sweating (glowing) like a pig. Now I'm answering the door disheveled, hot, cranky and unprepared.

Which is why I have a sign I hang on the door to explain we're not ready yet, please come back. So they call on the phone. 'We're at the door, no one is answering!!!' Right. Because I'm not there (I am) so please come back at 3. No one yet has asked for the code but it will happen. 'Just give me the code, I'll see you later.'

Kay Nein's picture
Offline
Joined:
02/13/2012

Yes, I would take them to the room only so they would know where it was.  We remove all linens & towels  as soon as they walk out of the house so we can check to make sure nothing was left before they drive off.  Then we make the bed.  All that's left is bathroom, floors and dusting.  So, the room doesn't look all messy when they see it - most of the time it's just the floors that are left since that's done last.  I just remind them that check-in doesn't really start until 3pm (a little guilt trip) and they can come back after that and the room is all theirs.  This doesn't happen very often.

Madeleine's picture
Offline
Joined:
09/29/2011

It happens here a lot. As in everyday.

Madeleine's picture
Offline
Joined:
09/29/2011

If I'm in the mood, I'll let people in. But I need my downtime. (But, I'm a sucker for an elderly couple - but you've got to be 80 for me to fall for that!)

Arks's picture
Online
Joined:
05/22/2010

But if it's ready earlier, I send an e-mail letting the guest know they're welcome to arrive early.

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.