Spam phone call from 'TripAdvisor'

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Madeleine's picture
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09/29/2011

Caller ID showed 'TripAdvisor' with a Massachusetts phone number. Person claimed to need info to make a rez but only asked questions that had 'yes' answers. 'Is this the address? Is this the phone number?' Because I didn't have the phone with the CID display I thought I was talking to a real guest.

NOW, what is the phone number for TA? I want to give them a piece of my mind. Apparently all I am allowed to do is email them. If this is one of their people calling they should immediately id themselves instead of giving me the third degree about something they OBVIOUSLY already know.

Got the number, am on hold...

OK, real TA office but I am still peeved they didn't ID themselves. I told that to the rep who answered the phone.

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muirford's picture
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We just received a phone call from that number - DH took the call.  They asked if this was the number to call to make a reservation, then asked if anyone would be here to take a reservation after 6, then said something about wanting to call after he leaves work.   

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Madeleine's picture
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09/29/2011

Exactly the same thing. But mine also wanted to know what town we were in.

Generic's picture
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02/24/2011

Don't you have TA rep? Switchboard number is (617) 670-6300 or you can call the sales office at (866) 322-5942 or (617) 431-5424.

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Madeleine's picture
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09/29/2011

No, I don't have an acct rep. I don't have an acct. Just the listing.

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08/07/2008

I had the same call this morning.  Caller ID said Trip Advisor 617 795 7500.  What did you find out?

Madeleine's picture
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09/29/2011

BTW, anyone can put anything they want on the caller ID. The call does not necessarily come from what's shown on the CID. And that is completely legal.

We get a lot of calls that show 'Smith, Bob' and a phone number and it turns out to be a telemarketer. Call the number back and it's not in service.

Arks's picture
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Madeleine wrote:

BTW, anyone can put anything they want on the caller ID. The call does not necessarily come from what's shown on the CID. And that is completely legal.

We get a lot of calls that show 'Smith, Bob' and a phone number and it turns out to be a telemarketer. Call the number back and it's not in service.

Yes, I was going to say that. Can't trust that the name shown on caller ID is really who's calling, and when they only ask questions with "yes" answers, they may be recording you saying that word to splice it in to agreements you never really made. Very suspicious.

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Madeleine's picture
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09/29/2011

That is one of their phone numbers. The person at the customer service line said she had no idea who would be calling and that they really should be identifying themselves rather than just asking what the address and phone number are. Which they already know!

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