No prices on your website!

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Madeleine's picture
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09/29/2011

Should I lead with the price of the room? Have that be the first thing anyone sees? I'm thinking of creating a separate page that only has prices. No other info.

Got an email today telling me my site doesn't have prices so how is someone supposed to know if they can afford it or not?

Other than actually guiding someone thru the site (which I kind of do with the drop downs) there's not much I can do but shake my head and tell them they were not on my site if they could not find prices.

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Madeleine's picture
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09/29/2011

I just updated one page that did not have prices. What was odd was that before I edited the page I had very good SEO according to the plug in I installed. After the updates? Which removed no text? SEO is not good. Can't win.

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06/24/2008

Maddie it may be the person looked at your 'view all rooms' page and that was it.  You may consider putting the word more info with a link beside each room picture.  - Yes, I know you have the links on the side and you stated in the top paragraph to click on the photo for more info. 

You can lead a horse to water but you can't make them drink. 

Madeleine's picture
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Thanks! I will give that a try.

Generic's picture
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02/24/2011

I have a general guideline on prices on my website, but it means absolutely NOTHING. It says that prices may vary and they do, often. It's about the stupidest thing ever. I tell them to put in their dates and the system will give them accurate rates. Sometimes I wonder about people....

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Highlands John's picture
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I have a booking and tariff page on my website, it's the 3rd option on the menu bar after "home" and "Accommodation" and you can't get to my booking system without going through that page. 

I've had people tell me I don't have prices on my site and it's not infrequent that people submit bookings through my system without completing the deposit payment, with a comment on them saying "Can you tell us the price".

What can you do??

 

On the other hand you could always tell people ..... "If you have to ask the price, you probably can't afford it !!".

 

 

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Madeleine's picture
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09/29/2011

I just tried that. I would totally forget the price when looking at the calendar! For people like me...can you add the prices to the calendar page, too? At the bottom where the other info is? Yeah, I know, why feed the idiots!

IronGate's picture
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08/09/2008

This conversation goes hand-in-hand with the other thread JB just put up. Don't apologize for your prices. If they're too high for people, let them see them and move on quickly, so you'll have time to deal with the folks who will find value in what you provide. (Because no one ever asks for a discount, eh?)

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05/22/2008

I don't think it is user friendly to send people back and forth between pages to see room rates. Post them right with each room. I put them right under the room name that way there is now ifs ands, or buts about it. And yes that should be one of the first things they see..in my opinion.

Arks's picture
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EmptyNest wrote:

I put them right under the room name...

If the first thing they need to see is the rate, I'm not sure they can afford me Eye-wink

My rates are the highest in town, so I want to show them a little of what they're getting before I spring the rate on them. I put the rates at the bottom of the room description, but have a link at the top, right under the room name, that says "rates listed below" and if they click the link it takes them straight to them.

But I get Maddie's point, that the rates ARE there, and people still cannot/won't find them.

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Madeleine's picture
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09/29/2011

OK, so I will move the prices up to the top of the page. I thought it was better to let guests see what they were getting first before they saw the prices. Kind of ease them into the price. Eye-wink

Most people who call and ask about prices don't realize breakfast is included so just just telling them the price scares them off. I can't tell you how many guests we've had just this month who are surprised when I ask them if there are any dietary restrictions for breakfast. At check-in!!!

And these are guests who made a reservation! They forgot they got breakfast! 'Oh, we get breakfast, too???' Yeesh!

Yeah, I won't take the prices off the rooms pages but I thought maybe a drop down that said - I don't care what the amenities are just tell me the price - might be a useful page. Eye-wink

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10/07/2008

"Because all our rooms are free" cool

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