Last cleaning time?

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Madeleine

Madeleine

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Do you have a 'drop dead' time after which you do not clean guest rooms? We have guests who just left their room a few minutes ago. I don't think they got up until after noon.
The 'housekeeper' put the cleaning supplies away at noon and went grocery shopping. Wanted to know if he should take them back out again. I vetoed. The day has to move forward.
 
If they just left..forget about them. Or, you could just do a quick peek and see if they need fresh towel, or if the trash is over flowing. Other than that...I wouldn't bother. If they say something tell them the housekeeper left before they did. GRRRRR
 
EmptyNest said:
If they just left..forget about them. Or, you could just do a quick peek and see if they need fresh towel, or if the trash is over flowing. Other than that...I wouldn't bother. If they say something tell them the housekeeper left before they did. GRRRRR.
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I figure if they need anything they'll ask when they get back. And, yes, the housekeeper didn't want to wake them up and she left at noon.
 
I've considered putting a note in the room to say they are not refreshed after 12:00, but I thought that gives people the impression that staying in their room until after 12:00 is ok, which it isn't.
A couple this morning put on our room questionaire that they thought our 10:30 checkout was too early. They checked out at 10:00 because their taxi arrived which they had booked yesterday, I know that because I heard them tell the driver that they'd see him in the morning when they arrived yesterday evening. Explain that to me!!!
angry_smile.gif
 
Highlands John said:
I've considered putting a note in the room to say they are not refreshed after 12:00, but I thought that gives people the impression that staying in their room until after 12:00 is ok, which it isn't.
A couple this morning put on our room questionaire that they thought our 10:30 checkout was too early. They checked out at 10:00 because their taxi arrived which they had booked yesterday, I know that because I heard them tell the driver that they'd see him in the morning when they arrived yesterday evening. Explain that to me!!!
angry_smile.gif
.
Click to expand...
We've never had anyone get confused about 'freshening' and 'check-out'. We now have door hangers that tell them if they are staying over that we freshen until noon and if they leave and do not want us to go in, put the hanger on the outside of their door. It's working great for us!
 
Breakfast Diva said:
Highlands John said:
I've considered putting a note in the room to say they are not refreshed after 12:00, but I thought that gives people the impression that staying in their room until after 12:00 is ok, which it isn't.
A couple this morning put on our room questionaire that they thought our 10:30 checkout was too early. They checked out at 10:00 because their taxi arrived which they had booked yesterday, I know that because I heard them tell the driver that they'd see him in the morning when they arrived yesterday evening. Explain that to me!!!
angry_smile.gif
.
Click to expand...
We've never had anyone get confused about 'freshening' and 'check-out'. We now have door hangers that tell them if they are staying over that we freshen until noon and if they leave and do not want us to go in, put the hanger on the outside of their door. It's working great for us!
.
Click to expand...
Did you order these somewhere? I'd like to get these!
 
Breakfast Diva said:
Highlands John said:
I've considered putting a note in the room to say they are not refreshed after 12:00, but I thought that gives people the impression that staying in their room until after 12:00 is ok, which it isn't.
A couple this morning put on our room questionaire that they thought our 10:30 checkout was too early. They checked out at 10:00 because their taxi arrived which they had booked yesterday, I know that because I heard them tell the driver that they'd see him in the morning when they arrived yesterday evening. Explain that to me!!!
angry_smile.gif
.
Click to expand...
We've never had anyone get confused about 'freshening' and 'check-out'. We now have door hangers that tell them if they are staying over that we freshen until noon and if they leave and do not want us to go in, put the hanger on the outside of their door. It's working great for us!
.
Click to expand...
I still have not seen these folks. They left, came back and left again. I'm going to have to run their card for the balance before tomorrow just in case.
 
Breakfast Diva said:
Highlands John said:
I've considered putting a note in the room to say they are not refreshed after 12:00, but I thought that gives people the impression that staying in their room until after 12:00 is ok, which it isn't.
A couple this morning put on our room questionaire that they thought our 10:30 checkout was too early. They checked out at 10:00 because their taxi arrived which they had booked yesterday, I know that because I heard them tell the driver that they'd see him in the morning when they arrived yesterday evening. Explain that to me!!!
angry_smile.gif
.
Click to expand...
We've never had anyone get confused about 'freshening' and 'check-out'. We now have door hangers that tell them if they are staying over that we freshen until noon and if they leave and do not want us to go in, put the hanger on the outside of their door. It's working great for us!
.
Click to expand...
Breakfast Diva said:
We've never had anyone get confused about 'freshening' and 'check-out'. We now have door hangers that tell them if they are staying over that we freshen until noon and if they leave and do not want us to go in, put the hanger on the outside of their door. It's working great for us!
Click to expand...
No, sorry, I changed tack there mid-thread. I don't want to encourage people to hang around the house, I want them out for the day. If I put up a sign that says we don't freshen rooms after 12:00pm it kind of says we accept that people may want to stay in all day, which we don't-ish.
 
Highlands John said:
Breakfast Diva said:
Highlands John said:
I've considered putting a note in the room to say they are not refreshed after 12:00, but I thought that gives people the impression that staying in their room until after 12:00 is ok, which it isn't.
A couple this morning put on our room questionaire that they thought our 10:30 checkout was too early. They checked out at 10:00 because their taxi arrived which they had booked yesterday, I know that because I heard them tell the driver that they'd see him in the morning when they arrived yesterday evening. Explain that to me!!!
angry_smile.gif
.
Click to expand...
We've never had anyone get confused about 'freshening' and 'check-out'. We now have door hangers that tell them if they are staying over that we freshen until noon and if they leave and do not want us to go in, put the hanger on the outside of their door. It's working great for us!
.
Click to expand...
Breakfast Diva said:
We've never had anyone get confused about 'freshening' and 'check-out'. We now have door hangers that tell them if they are staying over that we freshen until noon and if they leave and do not want us to go in, put the hanger on the outside of their door. It's working great for us!
Click to expand...
No, sorry, I changed tack there mid-thread. I don't want to encourage people to hang around the house, I want them out for the day. If I put up a sign that says we don't freshen rooms after 12:00pm it kind of says we accept that people may want to stay in all day, which we don't-ish.
.
Click to expand...
I was telling DH about that kind of Euro thing where you need to leave during the day. I think one of our recent Euro guests asked if they were allowed to come back before 3 PM.
 
Madeleine said:
Highlands John said:
Breakfast Diva said:
Highlands John said:
I've considered putting a note in the room to say they are not refreshed after 12:00, but I thought that gives people the impression that staying in their room until after 12:00 is ok, which it isn't.
A couple this morning put on our room questionaire that they thought our 10:30 checkout was too early. They checked out at 10:00 because their taxi arrived which they had booked yesterday, I know that because I heard them tell the driver that they'd see him in the morning when they arrived yesterday evening. Explain that to me!!!
angry_smile.gif
.
Click to expand...
We've never had anyone get confused about 'freshening' and 'check-out'. We now have door hangers that tell them if they are staying over that we freshen until noon and if they leave and do not want us to go in, put the hanger on the outside of their door. It's working great for us!
.
Click to expand...
Breakfast Diva said:
We've never had anyone get confused about 'freshening' and 'check-out'. We now have door hangers that tell them if they are staying over that we freshen until noon and if they leave and do not want us to go in, put the hanger on the outside of their door. It's working great for us!
Click to expand...
No, sorry, I changed tack there mid-thread. I don't want to encourage people to hang around the house, I want them out for the day. If I put up a sign that says we don't freshen rooms after 12:00pm it kind of says we accept that people may want to stay in all day, which we don't-ish.
.
Click to expand...
I was telling DH about that kind of Euro thing where you need to leave during the day. I think one of our recent Euro guests asked if they were allowed to come back before 3 PM.
.
Click to expand...
Yes, but then a B&B is different over here, your B&Bs are what we would call a guest house.
 
Highlands John said:
Breakfast Diva said:
Highlands John said:
I've considered putting a note in the room to say they are not refreshed after 12:00, but I thought that gives people the impression that staying in their room until after 12:00 is ok, which it isn't.
A couple this morning put on our room questionaire that they thought our 10:30 checkout was too early. They checked out at 10:00 because their taxi arrived which they had booked yesterday, I know that because I heard them tell the driver that they'd see him in the morning when they arrived yesterday evening. Explain that to me!!!
angry_smile.gif
.
Click to expand...
We've never had anyone get confused about 'freshening' and 'check-out'. We now have door hangers that tell them if they are staying over that we freshen until noon and if they leave and do not want us to go in, put the hanger on the outside of their door. It's working great for us!
.
Click to expand...
Breakfast Diva said:
We've never had anyone get confused about 'freshening' and 'check-out'. We now have door hangers that tell them if they are staying over that we freshen until noon and if they leave and do not want us to go in, put the hanger on the outside of their door. It's working great for us!
Click to expand...
No, sorry, I changed tack there mid-thread. I don't want to encourage people to hang around the house, I want them out for the day. If I put up a sign that says we don't freshen rooms after 12:00pm it kind of says we accept that people may want to stay in all day, which we don't-ish.
.
Click to expand...
Ah, I see what you're saying now. Yes, quite different here and then since we're a romantic getaway, we get guests who NEVER leave! Drives me crazy. I would love to have an empty house for most of the day. Doesn't happen here though.
We just had guests leave today that have stayed with us 4 years in a row. The only time they leave their room is to go out to dinner for about an hour. I think we've made it too comfortable for them
wink_smile.gif

 
BananaE29 said:
Breakfast Diva said:
Highlands John said:
I've considered putting a note in the room to say they are not refreshed after 12:00, but I thought that gives people the impression that staying in their room until after 12:00 is ok, which it isn't.
A couple this morning put on our room questionaire that they thought our 10:30 checkout was too early. They checked out at 10:00 because their taxi arrived which they had booked yesterday, I know that because I heard them tell the driver that they'd see him in the morning when they arrived yesterday evening. Explain that to me!!!
angry_smile.gif
.
Click to expand...
We've never had anyone get confused about 'freshening' and 'check-out'. We now have door hangers that tell them if they are staying over that we freshen until noon and if they leave and do not want us to go in, put the hanger on the outside of their door. It's working great for us!
.
Click to expand...
Did you order these somewhere? I'd like to get these!
.
Click to expand...
I bought the cards at a Staples (Avery...look in the label section) and then you can create your own. There are templets. They are a little flimsy, so I'm thinking of laminating them. The box has 80 hangers, so it's easy to print up some, test out your wording and try again.
 

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