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I've always said it's about caring. Anthony Melchiorri said the same in an episode I just watched of Hotel Impossible. Two brothers own a hotel in Florida and about 80% their banquet room was piled to the ceiling with broken lamps, boxes of supplies, mattresses, and other hotel items, right in view of the guests who had breakfast in the uncluttered 20% of the room.
The brothers said when you are there all the time, you don't notice the overt hoarding. Anthony said the problem is they just don't care. That's what it comes down to. Either that or they wish it was all cleaned up, but they're too lazy to get it done.
They would say they just don't have time to get to it. I would say, they would get to it if they cared. They don't.
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All saints can do miracles, but few of them can keep hotel. ~ Mark Twain
I've always said it's about caring. Anthony Melchiorri said the same in an episode I just watched of Hotel Impossible. Two brothers own a hotel in Florida and about 80% their banquet room was piled to the ceiling with broken lamps, boxes of supplies, mattresses, and other hotel items, right in view of the guests who had breakfast in the uncluttered 20% of the room.
The brothers said when you are there all the time, you don't notice the overt hoarding. Anthony said the problem is they just don't care. That's what it comes down to. Either that or they wish it was all cleaned up, but they're too lazy to get it done.
They would say they just don't have time to get to it. I would say, they would get to it if they cared. They don't.
And here we worry when we are in the midst of cleaning that early arriving guests will see the mess and be put off by their first experience.
Or, we were selling a headboard last week and the buyer couldn't pick it up until later so we were trying to hide it so guests wouldn't see it.
I would guess a lot of those guests thought they were remodeling and didn't think anything of it. Why I can't grant myself the same consideration I don't know!
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Everyday, for good or ill, we intersect with some else's story and become a part of it.
I know! ive got some new furniture coming about the 18th - its a company we have used before and everything comes in a ton of packaging- its probably going to take 3 trips to the tip to get rid of it and its all about hiding it till I can get rid of it! plus im not risking getting rid of the old furniture until the new arrives so its where to put that till it goes as well!
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Don't mess with me today or I will kill you!!!!
This last show was once again with new owners who had no clue. They STILL have no clue, even after Anthony left by what I read on TA
I always look places up on ta after watching Hotel Inspe ctor and most of the bad habits that cause the problems in the first place do seem to persist.
We have a program here called the restaur ant man, where a guy who has opened and runs a chain of successful restaurants helps people who are starting out right from the very beginning through to opening night. On last weeks program the guy refused to accept any advise right from the start, his opening day was summer, then autumn, then Christmas, the cameras went back a year later and he still hadn't opened. |Idiot, not only did he squander a golden opportunity of expert advise and TV exposure, but his family had invested £45,000 in the project which he'd basically wasted.
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If you wanted hotel facilities you should have booked a hotel and paid hotel prices!!!
He has cut back, but he's still doing it. But only to things he's going to replace anyway.
I know that I'm necroposting (sorry) but have you noticed that this year he has stopped with the wanton destruction of hotel property?
I know that I'm necroposting (sorry) but have you noticed that this year he has stopped with the wanton destruction of hotel property?
Because he is too similar to Hotel Hell when he does it! Sheesh! I am so glad.
i haven't seen it, but have seen the restaurant one and it's a bit over the top for me.
interesting though, i made it a point to do a final walk through of rooms i thought were ready to go (had been cleaned by me)
i'd sometimes find a tissue (fell out of my apron pocket), a roll of paper towels and window cleaner right in the middle of the bathroom floor, and hair (mine)
sadly, horrifyingly, found blood drops on a white comforter from when i scraped my hand trying to do some minor maintenance. tiny drops i hadn't realized were there
but had to 1 bandage up, 2 pull that comforter off the bed 3 hustle to replace it with a clean one, 4 spritz some stain remover on the comforter and put in with the laundry and 5 do the walk through again. would NOT want a guest to check in and discover blood on their bed
One thing that has been very useful to me from the show is that DH and I watch it together. DH and I don't always agree on things, so when Anthony goes to a new property and points out some small things that added together make a big difference, it sinks in with DH because it's not ME that's telling him to do it. I'm talking little things like maybe some cobwebs that need to be removed, the way the entry needs to be pristine, etc.
Now when I point out some small item and I get guff from DH, I'll say "remember when Anthony..." LOL It helps!!
Now DH wants to get a logo entry mat for the front door. He's seeing more of the small stuff now without me being a nag!
I think I need to watch it again. I really don't see that much drama other than drawing attention to things that most people wouldn't consider. I guess I am biased since I like the show. The owners/innkeepers I find mind boggling, but perhaps THAT is put on a little bit for ratings...who knows. I know a lot of bad innkeepers, NONE HERE of course...you are all stellar! 
Ahh I see the new season has begun
Hotel Impossible: Season 3 Sneak Peek
Our hotel expert is back! Anthony Melchiorri transforms hotels from Greece to California, on an all-new season of Hotel Impossible, premiering Monday, Aug. 12 at 9|8c.
Monday Nights it airs. (Tonight)
I just watched an old season 2 episode on Yout ube, Du deranc hlodge, looking at their recent ta they seem to have slipped back into their old ways.
Identical to our Hotel Insp ector, although I think I prefer Ale xPolitzzi as a presenter, she's got a bit more fire in her belly.
I can see that it's easy to slip into bad practices or to hang on to old ways of working as the world changes around you, especially when it's just a paid job for you. I'm always surprised that often the problem is the owner who has no drive or idea how to stop the decline. Something like marketing, we are constantly trying new things, most don't work, but some do.
I haven't seen the show and I don't even know when it is on.But...no more dramatic than Ramsey or one of the other reality shows I suspect.
I love what Anthony Melchiorri does and I would not want him to change anything he does. I've learned things from him.
Not very fond of the fake melodrama. It's one thing to point out problems, suggest what can be done to make them over. It's entirely another thing to do this scene where you rip out a toilet seat. Frankly, having a discussion on why you didn't change toilet seats when they are worn and why use one material over another might have been more interesting than a minute of him ripping out a toilet so he can show us that it needs to replaced. Seriously, you needed to feel like a he-man and show it on TV by ripping out a toilet seat? Frankly, even people at home can learn from why you choose one material of toilet seat over another, or why it's easier to clean one from another. Stop the destruction, it's needless.
Not very fond of the fake melodrama. It's one thing to point out problems, suggest what can be done to make them over. It's entirely another thing to do this scene where you rip out a toilet seat. Frankly, having a discussion on why you didn't change toilet seats when they are worn and why use one material over another might have been more interesting than a minute of him ripping out a toilet so he can show us that it needs to replaced. Seriously, you needed to feel like a he-man and show it on TV by ripping out a toilet seat? Frankly, even people at home can learn from why you choose one material of toilet seat over another, or why it's easier to clean one from another. Stop the destruction, it's needless.
And do we really need that sort of show to keep our houses in order?
Either you are interested in giving your guests the best or you are not. What surprises me is how many people are in the service industry that have no business being there. If bending over backwards is not your thing, go work somewhere else.
Ok, I shut up now
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"Travel is fatal to prejudice, bigotry, and narrow-mindedness..."
Mark Twain
I've learned things from him.
Me too. But eventually some of the stuff they do every show will need to change. Like the repeating pattern with the decorator:
I mean, it's a fine scenario, but can't keep doing the same thing forever! And I'm sure they know that.
Also, I think the recent show from Greece was just so they could have a nice vacation in Greece. But that's fine. I don't blame them!
I've learned things from him.
Also, I think the recent show from Greece was just so they could have a nice vacation in Greece. But that's fine. I don't blame them!
One episode he was up in arms for finding something like hair in the trash can. Seriously? You are sticking your hand in the trash to check that the trash is clean?
One episode he was up in arms for finding something like hair in the trash can. Seriously? You are sticking your hand in the trash to check that the trash is clean?
I remember one innkeeper here who had to give a full refund to someone who'd just arrived because the guest claimed to have found a piece of dental floss in the bathroom trash can, and it grossed her out and she couldn't stay there.
So yes, I check every trash can before the guests arrive, to make sure I don't see anything, and to make sure I haven't forgotten and tossed something in there myself. So far that's about the hardest part for me as an innkeeper, trying to remember to NOT use the trashcans once I've cleaned them!
My other observation is that humans are extremely hairy creatures, and they shed!
So far that's about the hardest part for me as an innkeeper, trying to remember to NOT use the trashcans once I've cleaned them!
Which is why I try to save empyting the trashcans and changing the liners to be one of the last things I do.
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"where even time relaxes...."
So far that's about the hardest part for me as an innkeeper, trying to remember to NOT use the trashcans once I've cleaned them!
Which is why I try to save empyting the trashcans and changing the liners to be one of the last things I do.
I have a basket that I lug from room to room with cleaning supplies, masking tape (for picking up hairs from surfaces - Arkie) and several plastic coffee containers, one of which is my trash can. So I never use the room trash cans.
Claimed... is different from actually there. Frankly, would you put your hand in a garbage can to check it? Gross!
Claimed... is different from actually there. Frankly, would you put your hand in a garbage can to check it? Gross!
Exactly. I check so if they make the claim of a hair or floss, I KNOW they made it up, or they put the "whatever" in there themselves. And yes, I stick my hand in to move the plastic back so I can see for sure that there is NOTHING left in there.
We're talking a supposedly empty trashcan, like one where I've emptied their trash into a larger trashbag and the old bag now looks empty, clean and reusable. I'm not sticking my hand into their can of trash. There may be needles in there!
Believe me, I've stuck my hand into worse places than a trash can.
That's funny: We have a program over here called "Cowboy Builders" where they help people who've had a builder in to do extensions on their home which has gone wrong and the builder has left the house in a mess.
Every episode follows this same format.
Even though I KNOW it is staged for the ratings and will most likely be replaced/paid for, there are so many dimbulbs out there that will see this and think it is OK. For that reason alone it is wrong. And I do not watch this crap.
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It looks so fake. And really what does it really do? Because it doesn't leave me with a professional opinion of him. You don't like something, that's one thing, pulling a toilet seat off the toilet isn't drama, it's childish.
All of the above.
and that's tv for ya!
still love the show! 
It's all an act...I presume. I don't watch this show but a friend of mine was on another show recently and they had everything staged. After all they have to keep their ratings up!
I'm sure it's part of the ratings, but since they're going to pay for it, I don't see a problem. I do think he really cares about the properties he's at. As we've discussed here before, it's the owners that really need fixing. I seriously doubt most of the owners he's trying to help are really able to change their ways and see the light.
Actually I think it's both B and C. It's show biz. In one episode the owner got all upset with him about the breakage, but I assume the owner knew it was stuff that was going to undergo demolition and replacement anyway.