Parting shot

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Madeleine's picture
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09/29/2011

Guests JUST left. Went to clean room and they went into the laundry room and took 7 bath towels. They had a total of 10 towels strewn around the room. The beds are soaking wet. There is trash everywhere.

Parting shot? I hear him say this to his GF as he leaves, 'Did they at least offer you a brunch for the road?'

WTF?! 90 minutes late and did we offer them a frickin' brunch to go?

I'm on vacation. I'm on vacation. I'm on vacation. If I say it enough times maybe I will calm down.

When we get back we are buying locks for all the 'private area' inn doors. (They all have signs.)

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seashanty's picture
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  i don't understand the soaking wet towels all around, especially on the bed.

  if you drop sopping wet towels on your bed at home, doesn't it soak the bed?  why do it at a b&b?  inn or hotel either. why???

  ten towels ... hmmm ... sleeping on towels? wrapping up in towels in the tub?  nah ... i have no clue.  that's a lot of towels for two.

Madeleine's picture
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They were leaving so they didn't care if the bed was wet for the next guest.

And yet, we do have guests who are staying who throw the wet towels on the bed and go off for the day.

So tempted to just leave them there.

One couple this week kept draping the wet towels over the upholstered chairs. Why? They won't dry faster there than hanging them over the shower bar.

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06/24/2008

This issue is one of my pet peeves.  I have extra hooks on the bathroom doors, as well as the towel bars and we still get those that must put the towels on the bed or on the furniture.  I always want to ask 'Do you do this at home?'

Generic's picture
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02/24/2011

No need to ask. They do this at home as well. They think of their partners as the maids and slaves to them. They are disgustingly dirty at home as well. They haven't ever washed clothing or towels, so they never use one twice. Toilet paper magically appears and it manages to be put in the holder. The empty toilet roll magically disappears.

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06/26/2008

It is all the cleaning fairies that do that kind of work

gillumhouse's picture
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05/22/2008

seashanty wrote:

  i don't understand the soaking wet towels all around, especially on the bed.

  if you drop sopping wet towels on your bed at home, doesn't it soak the bed?  why do it at a b&b?  inn or hotel either. why???

  ten towels ... hmmm ... sleeping on towels? wrapping up in towels in the tub?  nah ... i have no clue.  that's a lot of towels for two.

Pure nastiness

Madeleine's picture
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09/29/2011

I contacted our state association and was told that if the check-out information is provided in the room and in the 'lobby' then we are within our rights to forcibly remove guests who have been asked to leave but don't. I can also call the police. I will contact the PD next week to talk with someone about how to go about this.

Had it up to here with this nonsense.

However, better leg to stand on with a signature on the reg form. So, that is now a req for all late check-ins. ADVANCE sig on policy info. (Which this person already did by booking online, but I forgot that part I was so torqued.)

And will put a small sign over the reg desk about check-out time.

So, if you don't get a guest sig at check-in stating they know when they are expected to leave, perhaps give it a thought.

Highlands John's picture
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04/16/2010

What a damn cheek. How many towels do 2 people need for heavens sake. We put a lock on the cupboard on the landing years ago because people were helping themselves to things. It's not a proper lock, it's a rack bolt, but it's sufficient to deter people.

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Madeleine's picture
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We'll be getting locks next week. For the laundry room and the basement.

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09/26/2011

Its unfortunate.  But the locks really help.  I think installing them will help keep your peace of mind, and that can only help with relating to all your good guests.

Joey Camb's picture
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04/02/2010

I believe in locks on everything - you don't have to lock them all the time just when it suits you - ie housekeeping and running about probably not worth locking the laundry room - but when you are done the door locks.

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Silverspoon's picture
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10/16/2011

Boy, you sure do get the Lulus!  Try to put the jerks out of your mind.  I know it's kind of difficult to do as you clean up after them.  But once the house is empty, pour yourself a glass of wine, put some relaxing music on and kick back.  Don't answer the phone, close your eyes to all that needs to be done and just breath in the lovely NE air.  You really deserve a break!

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05/22/2008

WHAT NERVE!! I am ready to SCREAM FOR YOU!! Get the hell out of Dodge!

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06/24/2008

angry

 

gillumhouse's picture
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05/22/2008

OMG! Maddie, I am so sorry people like that exist. Those are the ones who SHOULD go to a hotel. I am grateful the would never lower themselves to visit a place (puddle) like West Virginia. They are disgusting in their entitled attitude. Just remember, somewhere, some time, they WILL meet their comeuppance. 

Generic's picture
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02/24/2011

Ah, the Prince and Princess. We've had those visit us too. In our case, he needed 4 extra towels because he showered so often and never used a towel twice. Couldn't believe that in the inner city parking wasn't just waiting for him. And of course wanted to know why he couldn't just use our medical system for free.

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