Walk in season is upon us

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Madeleine's picture
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09/29/2011

5 walk-ins tonight. 1 stayed and 4 walked. The folks who stayed required someone to carry their bags. THEY carried the booze. Altho, she could not carry all 4 bottles up the stairs herself so another walk-in went to the rescue as I hauled the 4 suitcases to the room. The helpful walk-in determined that I was lying about the size of the bed and left to find 'a real queen bed'.

The other 3 walk-ins were on bikes. They all sat in the parking lot while one of them drove off to find cheaper rooms. They departed for hotel land where the rates are $79.

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Kay Nein's picture
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02/13/2012

We get alot of walk-ins and will actually stay at the Inn late on Fri & Sat night waiting because it's inevitable that they will call.  When they ask if we have availability, we immediately tell them the prices, that they have a private bathroom and we serve them breakfast in the morning.  That's our pitch.  Of the people who then decide to come on by to check it out, not one has turned around and left to go find something else.  We've been lucky it seems from listening to the rest of you.  

Breakfast Diva's picture
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05/26/2009

For those of you who do get a lot of walk-ins, I don't know how you do it! I feel so rejected when they come and look at the room and then leave. Maybe what I should do is to tell them the price of the room first, then if it's too high, I'll know why.

It doesn't happen here often we get people who actually drive in to see if we have a room available. What happens mostly is they will call from the road somewhere and I'll book it sight unseen with a credit card, so I know they'll show up.

Last week it was so unusual, I had 2 different couples 1/2 apart drive in, look and drive away. I felt they had just told me my child was ugly!  LOL

Highlands John's picture
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04/16/2010

It is like that, a personal rejection. We don't get may off the street and most who we do are looking for cheap. We don't do cheap, if you want cheap go to the trav ellod ge on the city bypass, and I recommend you take your own pillows and a hack-saw for the bacon that's been sitting in heated trays since 6.30am. 

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Madeleine's picture
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09/29/2011

We did a lot of work in the common areas the guests were seeing immediately. We saw a diff right away. But, this week is especially hard as every media outlet in the state declared on Labor Day Weekend that the state is now 'closed for the season'  or 'the season is over here for another year!' So every stinkin' guest who walks in thinks rooms will be $50 because it's 'off season'.

They heard it on the news. They saw it online. The state is closed. The season is over.

Sigh.

As it is we're knocking $25 off and getting almost no takers. I'd have to be under $100 right now to get anyone to stay.

And, yet...I checked the prices at the HGI and they were over $300/night when I looked last week. When I mention that to guests they say, 'Well, of course, it's a hotel. You shouldn't be charging hotel prices!' I'm NOT! We're half the price!

All that to say I don't take it personally anymore. People have expectations. They think the price is $x and they are stunned when it isn't. They think I'm lying about the bed sizes because they saw all the booze in the next room and got scared.

These 10-14 days after Labor Day are always a struggle. So, we take time off. We laze around.

 

Generic's picture
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02/24/2011

Oddly enough, we had two walk-ins as well. We usually don't have a room, but we did. Shows it to two and one stayed. One didn't know if they could make it up the stairs, which is why they left. But after today I'm back to being full until next week, so no more walk-ins.

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06/24/2008

Oh, I thought they just had plans to drink their dinner!!!  lol

And I have had those guests here... the ones that don't believe it's a queen.  Heck, what HOTEL lets you even see the room before you check in!!! 

 

Arks's picture
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05/22/2010

You really need to give them a bed size chart and a tape measure and let them measure it themselves. The size of the room, size of the headboard, etc. can fool the eye regarding bed size.

Of course, then they'll think you've given them a trick tape measure or a lying chart.

Glad the boozers stayed...I think.

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Madeleine's picture
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09/29/2011

I think they had started before they arrived. I should have taken a pic of the way the car was 'abandoned' in the parking lot, half on the lawn. But, they have gone out for dinner, taking the car. Hoping they get it in between the other 4 cars out there. And not try to get between the cars that are side by side!

Altho, they may end up staying at the 4 C's (City & County Correctional Center) tonight if they get caught driving in that condition.

Iris's picture
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06/08/2009

oh boy.  How frustrating is that?! 

Just wait until they "inspect" the room and take the pillows our of the cases to see if the pillows "have been slobbered on"

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Flower's picture
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06/19/2011

My guests have decided to do as they dang well please. I have asked them to please put there fruit away in the fridge as it is fruit fly season. The flies increase by number after the first 24 hours.  her answerer was well I don't like my fruit in the fridge. I said funny but ... I am sorry I don't like getting rid of fruit flies and they multiply like crazy. It takes some times  weeks to get rid of them all . And besides I don't have a week to get rid of them as when you leave we have another couple staying here. I am sure they would not like fly's all over the place.  So with that she dismissed me!!! G RRRRR.  Oh is the season,,,,,,, For all kinds of bugs!!!LOL

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gillumhouse's picture
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05/22/2008

Put some cider vinegar in a small bowl and ad 1 or 2 DROPS of liquid dish soap. Set it near where the fruit is. The fruit flies will be attracted to the vinegar and the dish soap will keep them there. Best proactive solution I can offer.

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08/19/2012

gillumhouse wrote:

Put some cider vinegar in a small bowl and ad 1 or 2 DROPS of liquid dish soap. Set it near where the fruit is. The fruit flies will be attracted to the vinegar and the dish soap will keep them there. Best proactive solution I can offer.

 

This.   It helps if you also add a little water and get the dish soap to foam up ~ they get caught in the foam.

Generic's picture
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02/24/2011

We put cling film with large holes that don't touch the sides. They can fly in, but can't fly out, because they fly to the edges.

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05/22/2008

I use the "green bags" for any fruit sitting out. Cuts down tremendously on the fruit fly gnats.

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