What sort of deal?

31 replies [Last post]
Offline
Joined:
10/07/2008

Oh the cheapening effect we feel when someone asks us this! "If we book 4 rooms, what sorta deal will you give us?" The same deal as if you booked 4 airline tickets. The rate is the rate. We don't secretly charge other guests more, but you will get the real rate.

As I cook your food, as my husband is trimming the hedge outside, and our daughter is serving you...as we wash the linens and clean your toilets...bake you goodies for check in... yeah why not, we don't deserve the actual rate we have the rooms listed!

The real rate vs the fake rate we post on line just to fool people  enlightened

(Yes this is a vent, thank you, back to it now...)

__________________

Gluten free is never free. - Joey Bloggs

 

Madeleine's picture
Offline
Joined:
09/29/2011

We have decided that if we get a couple of phone calls and no one is biting on the price AND we want to fill up, we lower the price. It works. We know what the 'price' is in each season. We charge more than that but we'll go down to that price if we want to.

Last night we had guests who paid the same lower rate here as they did to stay in a luxury accommodation in another state. Here they got $25 off, there they got  $125 -$200 off depending on what room they got. They even said they thought maybe the guy just wanted to fill up as they couldn't believe the price when they got inside. (I looked it up. Rooms range from $250-$350, they paid $150.)

I seriously hope they do not do reviews. I can't compete charging the same price as a mansion on the water.

__________________

Everyday, for good or ill, we intersect with some else's story and become a part of it.

 

Arks's picture
Offline
Joined:
05/22/2010

It's well know that groups booking the whole place make more mess and use more expendable supplies than a house full of strangers. They should be charged MORE, not less, for booking multiple rooms!

But of course they won't understand that. They think they're doing us a favor by bringing in lots of business. Their discount is that they are not hit with a surcharge for coming!

__________________

All saints can do miracles, but few of them can keep hotel. ~ Mark Twain

 

Iris's picture
Offline
Joined:
06/08/2009

No deals. It cheapens what you/we do.

We often have people call and announce that they are planning on renting all of our cottages for a family reunion. My hair stands up in the back of my neck at that statement.  

Brazing myself for the question "what sort of deal can you make us?"  My answer: we will charge the amount for an extra night for each cottage, because when you leave, we have to repair, clean up a hellofamess, have extra garbage, broken toilet seats, missing pillows, missing blankets and we've had to put up with your noise and crap for what, 2 days you only want to stay?  Not happening. You take all the cottages for one week and you will pay extra for the pleasure.  blech.

We do not like family reunions and will not let you get away with anything. so there.

 

 

__________________

"Travel is fatal to prejudice, bigotry, and narrow-mindedness..."
Mark Twain

 

Arks's picture
Offline
Joined:
05/22/2010

It's just a continuation of the consumer magazines/websites/articles telling people "it never hurts to ask for a discount...the worst that will happen is they will say no".

Don't worry about telling people no, there is no discount. They're expecting it and prepared for it.

Flower's picture
Offline
Joined:
06/19/2011

Love this!! we just had a guy ask us if I book 2 days what kind of deal can I have.

Question what service would you like us to drop  Breakfast... comphy bed to sleep in ....ummm just a bed and no on suite.....  No views...at same time I am thinking ( gesh really man!!) He could not answerer that question as I said then you expect to have all.!!! I am sorry I will not low my hard work for a deal! I love what I do and deserve to be paid for my services. 

Oh I think you should try expedite you might find just the deal you want at a motel or maybe the hotel up the street.. I work long hard time to earn my money. Please try one of the discount lines. I am sure you will find a lovely hotel or motel that will meet your needs. Plus remember you have to buy breakfast. ...and you must add that to your deal. Thank you for calling us I wish you the best of luck. Good day Sir.

__________________

Flower

 

Offline
Joined:
09/16/2013

I LOVE this forum.  Nobody understands the weirdness an innkeeper gets like another innkeeper. We get the ones who show up at 2 a.m., and after we get up, get dressed, and grope our way into the office want a discount. Uh, no. There is also another inn in town with a very similar name. We don't like it when their guests show up in the wee hours either. When people ask for a senior discount, I usually tell them I'm a senior trying to make a living. We do give discounts, but not when people are being rude and demanding. I guess their mama never told them you catch more flies with honey than vinegar...

AND after 12+ years, we are on the market also.

Offline
Joined:
10/07/2008

upinntheriver wrote:

I LOVE this forum.  Nobody understands the weirdness an innkeeper gets like another innkeeper. We get the ones who show up at 2 a.m., and after we get up, get dressed, and grope our way into the office want a discount. Uh, no. There is also another inn in town with a very similar name. We don't like it when their guests show up in the wee hours either. When people ask for a senior discount, I usually tell them I'm a senior trying to make a living. We do give discounts, but not when people are being rude and demanding. I guess their mama never told them you catch more flies with honey than vinegar...

AND after 12+ years, we are on the market also.

If we have not met yet, WELCOME!

Or if you are under a new id here, hello!

You sound like me, but you aren't so I don't know you I don't think, but I like ya alot already! yes

"Nobody understands the weirdness an innkeeper gets like another innkeeper" stick that on a tshirt!

Highlands John's picture
Offline
Joined:
04/16/2010

upinntheriver wrote:

I LOVE this forum.  Nobody understands the weirdness an innkeeper gets like another innkeeper. We get the ones who show up at 2 a.m., and after we get up, get dressed, and grope our way into the office want a discount. Uh, no. There is also another inn in town with a very similar name. We don't like it when their guests show up in the wee hours either. When people ask for a senior discount, I usually tell them I'm a senior trying to make a living. We do give discounts, but not when people are being rude and demanding. I guess their mama never told them you catch more flies with honey than vinegar...

AND after 12+ years, we are on the market also.

Some people don't seem to get the supply and demand logic that the owner might give you a discount if there's some benefit to the business owner. It's like people who think we should charge less for their children in the summer, even though they're occupying the space that I could fill with adults paying full price. People who knock on the door at 3pm in August and then say "Is that your best price?", why would I reduce my rate when I'm virtually guaranteed that by 6pm the room will be taken. Yes, I'll happily  give seniors a discount, if they come and stay in January or February.

__________________

If you wanted hotel facilities you should have booked a hotel and paid hotel prices!!!

 

Ice
Offline
Joined:
02/22/2010

[quote=

Nobody understands the weirdness an innkeeper gets like another innkeeper.

[/quote]

Yep you fit in  LOL   Welcome

__________________

"Do not put off until tomorrow what can be put off till day-after-tomorrow just as well." Mark Twain

 

Como Depot's picture
Offline
Joined:
06/25/2008

I let people camp outside, cyclists, if nothing else it often generate food/drink business.

I will let them use the shower, if asked nicely.

 

__________________

David

www.comodepot.com

 

Offline
Joined:
10/07/2008

I think I should just start them out by asking "okay, which one is the comedian? Is it YOU big guy?"

there is always one.

one time when I was young someone said to me "sarcasm is wrong."

this is always the humor of the "comedian" in the mob mentality.

So here they are, the asst innkeeper who got the comment of SHE IS OUTSTANDING today and a $25 tip got her first group/mob check in today.

she ran in three times saying, and I quote "it's chaos out there!"

i heard "the comedian" say when she handed them all the front door code and explained they will need that as this store stays locked..."are ya gonna give us these little notes everywhere we go in here?"

She started to leave the area and I said "stick around...you have about five more interruptions before they are done!"

...and she did.

currently on the porch in loudest voices possible. Fun!

Highlands John's picture
Offline
Joined:
04/16/2010

Someone knocked on the door the other night, nealry fell over backwards when I told her the rate.

Said "Isn't there somewhere cheaper around here", so I sent them to the Tra velod ge. Ha! That'll teach them.

Hillbilly's picture
Offline
Joined:
10/22/2011

Highlands John wrote:

Someone knocked on the door the other night, nealry fell over backwards when I told her the rate.

Said "Isn't there somewhere cheaper around here", so I sent them to the Tra velod ge. Ha! That'll teach them.

Sure there is cheaper......."Here is a tent! That will be $89.00. If you want a bathroom you will need to rent a room!"

__________________

Hillbilly

 

Generic's picture
Offline
Joined:
02/24/2011

Isn't the Highlander worse? Smiling

__________________

Permission to quote in whole or in part, other than usage on this forum, is entirely forbidden.

 

Hillbilly's picture
Offline
Joined:
10/22/2011

So....what discount did you give them? HaHaHa!!!
Sorry!

Generic's picture
Offline
Joined:
02/24/2011

Actually, when you buy more tickets, the rate often goes up. I just did it for someone, if I bought two tickets separately, the first was $185 and the second was $210. If I booked 2 at the same time they were both $210.

Did you tell them you have a group charge?

Madeleine's picture
Offline
Joined:
09/29/2011

Better yet, it's 4 rooms on a Saturday of a holiday weekend. Yeah, like I'm even going to take a one nighter at full price much less a discount.

Or, this one - how much is the room? I quote a price. WHAT? How come it isn't (insert winter rate here), isn't it winter up there? Yes, rez for this week. It's winter here folks. No matter what the calendar says. (This is why I hate the media that spent all Labor Day weekend telling the world the state was closing down on Monday. "Season's over folks, nothing to see here, might as well wait until next May to come here. We're closed for business. See ya!")

Both of them were very condescending during the stay as well. Kind of like that pearly gates scene where St Peter asks you to justify your existence before you get in. Spare me.

Generic's picture
Offline
Joined:
02/24/2011

The more they ask for a discount, the more of a PITA they are going to be, because they want to get their money's worth on their perception of it. Count your silverware, check your glasses, did they take the sheets?

Offline
Joined:
10/07/2008

Sugar Bear wrote:

The more they ask for a discount, the more of a PITA they are going to be, because they want to get their money's worth on their perception of it. Count your silverware, check your glasses, did they take the sheets?

A group booking is here tonight. When I walked in from the store there were 6 phone messages (I have the door sign that says Check in begins at..." and that's it. "Uh B&B this is Maureen Smith...remember we booked four rooms a month ago, I have the confirmation" The sign does not say GO AWAY WE ARE ON VACATION, it says CHECK IN BEGINS AT... and it doesn't say 12:57pm! or 1:32pm or 1:45pm or 2:04pm or 240pm!"

I already emailed Maddie to say SHE IS BEING THOUGHT OF HERE TODAY. Smiling They are PITAS before they even arrive...they will leave no drawer unopened, no doors latched...

Madeleine's picture
Offline
Joined:
09/29/2011

SIX??? Holy cow!

Breakfast Diva's picture
Offline
Joined:
05/26/2009

Sheesh! I hope they're only there for 1 night!

Generic's picture
Offline
Joined:
02/24/2011

Doorbell rings at 3:15... twice. I grit my teeth already. Is that the way to start your vacation... on my nerves?

Offline
Joined:
05/22/2008

Good Grief...what part of read do they NOT UNDERSTAND???  So, it is 4 pm..are they there yet?

Offline
Joined:
10/07/2008

EmptyNest wrote:

Good Grief...what part of read do they NOT UNDERSTAND???  So, it is 4 pm..are they there yet?

asst innkeeper was ready, tuckered out but ready. She was on the porch and when they came around she said hello and welcome. Holding the door for them...one (you know his nickname now) says "oh, you mean we can go in!?"

sarcasm only ticks people off dude

Offline
Joined:
08/04/2008

Joey Bloggs wrote:

EmptyNest wrote:

Good Grief...what part of read do they NOT UNDERSTAND???  So, it is 4 pm..are they there yet?

asst innkeeper was ready, tuckered out but ready. She was on the porch and when they came around she said hello and welcome. Holding the door for them...one (you know his nickname now) says "oh, you mean we can go in!?"

sarcasm only ticks people off dude

And then there are some people who don't process sarcasm, like my son. He would have answered it as though he had been answering any other question ever posed. It's incredible to watch him do it. He's 14 and seriously doesn't 'hear' it.

Offline
Joined:
10/07/2008

Penelope wrote:

Joey Bloggs wrote:

EmptyNest wrote:

Good Grief...what part of read do they NOT UNDERSTAND???  So, it is 4 pm..are they there yet?

asst innkeeper was ready, tuckered out but ready. She was on the porch and when they came around she said hello and welcome. Holding the door for them...one (you know his nickname now) says "oh, you mean we can go in!?"

sarcasm only ticks people off dude

And then there are some people who don't process sarcasm, like my son. He would have answered it as though he had been answering any other question ever posed. It's incredible to watch him do it. He's 14 and seriously doesn't 'hear' it.

yes that is how she is also also Penelope. I was in here getting mad on her behalf. Ha as for her outlook, I don't think she understands that a complete stranger can walk straight up to YOU who are helping them and say something that is not nice, or necessary.  

A good lesson to us all.

dont get me wrong I adore a dry sense of humor! 

Arks's picture
Offline
Joined:
05/22/2010

Joey Bloggs wrote:

...one (you know his nickname now) says "oh, you mean we can go in!?"

sarcasm only ticks people off dude

Amen! And there are so many who just HAVE to say something they think is clever for every situation that comes up. I want to taser them every time they do it.

Joey Camb's picture
Offline
Joined:
04/02/2010

tazers - the way forward

__________________

Don't mess with me today or I will kill you!!!!

 

Breakfast Diva's picture
Offline
Joined:
05/26/2009

You wonder what those people would do if their boss asked them the same thing at the end of their work day.

 

Como Depot's picture
Offline
Joined:
06/25/2008

I used to get it but not recently. I do offer a discount for multiple night stays.

Mentioning AAA is usually a sign of time wasters. 

I have seriously thought in the past of upping my rates by 15% and giving a 10% discount for turning up breathing.

 

gillumhouse's picture
Offline
Joined:
05/22/2008

It IS aggro! Sorry this was your day to hear it.

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.