As part of a personal project I have been doing for my own accommodation I have created some software trying to deal with trip advisor. I have come up with a solution that has been working for me and am trying to make it available for all.
It involves rather then sending out thankyou emails sending filter surveys and then different actions depending on the results. If people have had a negative time asking for a trip advisor review is a bad thing and you are also missing the opportunity to take action and improve on it.
I did a trial on my place, sorry I am a bit of a nerd for stats. During the two months for spring (Sep-Oct, I am down under) we had 512 guests for the 512 emails we sent we got 55 completed surveys, 42 positive replies, 13 negative ones and 33 positive reviews on trip advisor which was a massive increase on the 4 in the two months prior.
Do you guys think that this is something you guys might like? Am I wasting my time trying to make this available to others? I think its a really clear way to address a major buying factor.
This is my first post. Sorry if it is something inappropriate.
It involves rather then sending out thankyou emails sending filter surveys and then different actions depending on the results. If people have had a negative time asking for a trip advisor review is a bad thing and you are also missing the opportunity to take action and improve on it.
I did a trial on my place, sorry I am a bit of a nerd for stats. During the two months for spring (Sep-Oct, I am down under) we had 512 guests for the 512 emails we sent we got 55 completed surveys, 42 positive replies, 13 negative ones and 33 positive reviews on trip advisor which was a massive increase on the 4 in the two months prior.
Do you guys think that this is something you guys might like? Am I wasting my time trying to make this available to others? I think its a really clear way to address a major buying factor.
This is my first post. Sorry if it is something inappropriate.