THE PSYCHOS are HERE!

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To finish off the year

yelling in the foyer at DH

After me, she she she this woman is aying, this is not the mountains, we drive 5 hrs from Virginia beach this is not the 

 

she is telling me now she is putting a full page ad in the newspaper about us

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I was thinking/fuming about this again this morning, trying to figure out why she expected to be IN the mountains. I used the Internet "way back machine" to see how your website looked a few weeks ago. You specifically say rolling foot hills. Nothing at all misleading.

Do you think she just looked at the name of your town and jumped to conclusions? I'd say chances are good it was the GUY who booked it and told her it was in the mountains without really doing his homework. 

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Give it up, Arks.  There is no figuring why.  It may be that she was disappointed that he didn't take her to Switzerland and she was going to make him PAY for it in aggravation.  It clearly was not anything to do with JB's representation of the B+B.  This one was a real nut case.  Let's all just be thankful that they only come around once in while and hope that JB can forget about the nasty B*%^ch.   

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Arks wrote:

I was thinking/fuming about this again this morning, trying to figure out why she expected to be IN the mountains. I used the Internet "way back machine" to see how your website looked a few weeks ago. You specifically say rolling foot hills. Nothing at all misleading.

Do you think she just looked at the name of your town and jumped to conclusions? I'd say chances are good it was the GUY who booked it and told her it was in the mountains without really doing his homework. 

Yes I blame the guy.

Our name is significant, there is a rocky mount two blocks from us, fyi. Being a naturalist or Sierra Club member you would recognize the term bald knob. The furniture manufacturing here in town owned by the orig owners of this home was called Bald Knob Furniture, also Lane Furniture, why we have the walnut ceilings throughout. In this "Terrible place" doh.

Thank you for fuming about it, that means a lot. It is always easier to deal with psychos as they are so far off the mark that you can laugh at it later. (later... being key).

FWIW I mentioned it to a few in these mountains here, and they were madder than all get out, they were so insulted. I never tell the locals these sorts of things, or they would hate us, bringing in no-good outsiders to put them and the area down.  I guess I kinda feel the same way now...I happen to think it is great here, and love these mountains.

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FWIW I mentioned it to a few in these mountains here, and they were madder than all get out, they were so insulted. I never tell the locals these sorts of things, or they would hate us, bringing in no-good outsiders to put them and the area down.  I guess I kinda feel the same way now...I happen to think it is great here, and love these mountains.

Exactly - we each have found our own "patch of heaven" - the place we belong and do not want to leave. THAT feeling comes through to most people. You are able to bring it alive in your blogs, photos, and all you do. (I apparently do it best in person as many guests have commented on it. I am NOT a writer.) And that is when you become part of it - it is part of YOU and when it is insulted or put down you stand up for it like it was a member of your family. People come to your area because you make it a place they MUST visit. Most, and I mean most, people are looking for their piece of heaven and have not found it. Many never will find it because they do not really understand how it is found. Because it is not "found", it just creeps up and grabs you - THAT is when you know you belong right where you are.

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Joey Bloggs wrote:

...you would recognize the term bald knob.

Yep. Bald Knob, Ark. is not far from here! It's our strawberry capital. And the Baldknobbers Jamboree is one of the biggest shows in Branson Bob's area.

Joey Bloggs wrote:

I never tell the locals these sorts of things, or they would hate us, bringing in no-good outsiders...

Oooo! We've faced that a lot here. We try to promote tourism as bringing in outside money to enrich our county, but a lot of locals say they don't want their old money. They want things to stay just like it has always been, with no strangers allowed.

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Arks wrote:

Joey Bloggs wrote:

...you would recognize the term bald knob.

Yep. Bald Knob, Ark. is not far from here! It's our strawberry capital. And the Baldknobbers Jamboree is one of the biggest shows in Branson Bob's area.

Joey Bloggs wrote:

I never tell the locals these sorts of things, or they would hate us, bringing in no-good outsiders...

Oooo! We've faced that a lot here. We try to promote tourism as bringing in outside money to enrich our county, but a lot of locals say they don't want their old money. They want things to stay just like it has always been, with no strangers allowed.

It is neither stubbornness nor anger - it is FEAR!! It is fear of losing their area. Just look at Branson of 30 years ago and Branson today. I look at the Easten Panhandle of West Virginia of the before and after and saw it happen in Illinois just west of where we lived. All of these examples went rom being a nice place, not rich but getting along where people knew and helped their neighbors to being overrun by strangers and their wants and needs.

They came and saw peaceful, quiet, clean so they came. But then they needed their Fivebucks for on the way to work, their import deli, and more and more of them came. The field that used to grow vegetables, fruit, or just hay now grew houses and it became a traffic snarled mess just like what they left.

We have encountered that fear here here and the fact that the person leading the changes is a "homer" with no desire to go elsewhere has made the difference. Plus the changes have been subtle for the most part - protective of the fabric of the city rather than ripping it apart. Getting a park and improving it and the park area by the little League Field and the old pool area. The rail-trail. The new businesses in town are not glitzy, the new restaurants are a reincarnation of one old one and an Asian so it is something different but not going to "take over". FEAR is the enemy you have to deal with, Arkie.

And BTW - I happen to think you are doing it the right way. You are not building a glitzy hotel to bring in dozens of people at a time, you have your guesthouse and will eventually have your B & B, there is your sister's store, and the shops around the Square to entice people who are looking for quiet and peaceful breaks but realize they would go nuts living there. We bring them in a few at a time with their lovely NEW money to filter in to our economy without it being enough at any time to give anyone the idea they can make a killing bringing in "TOURISTS" like they did in Branson. This will calm he fear level enough that by the time you get your B & B ready the town will be ready to welcome the "tens" you bring in instead of the dozens. Just my NVHO

And I forgot - Spruce Knob is the highest peak is WV with Bald Knob the second (it is a few feet lower).

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Arks wrote:

Joey Bloggs wrote:

...you would recognize the term bald knob.

Yep. Bald Knob, Ark. is not far from here! It's our strawberry capital. And the Baldknobbers Jamboree is one of the biggest shows in Branson Bob's area.

Joey Bloggs wrote:

I never tell the locals these sorts of things, or they would hate us, bringing in no-good outsiders...

Oooo! We've faced that a lot here. We try to promote tourism as bringing in outside money to enrich our county, but a lot of locals say they don't want their old money. They want things to stay just like it has always been, with no strangers allowed.

Well then you need to blog like I blogged "Balds are beautiful" 

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Sending hugs your way.  It's funny how these nut cases can rent space in our heads...taking up valuable space in our hearts and minds.angry  I can't think of a more outstanding innkeeper than you and you bend over backwards to make sure that your guests are happy.  Dig a hole and bury this one.  Wait....I'll get the shovel!  wink

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Thanks Silvers. Appreciate it. heart

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Holy Cow...what a nut case!!  I'm late to this thread so all I can add is Happy New Year....let's all hope that this nut case was the last one you will ever get!!  

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Oh JB, I'm so sorry you had to endure that! I've had the same type of psycho here also. She threatened to call the Attny General because we were 'frauds'. It always shocks me that there are such ugly people that can spew their hate at others.

I'm glad you're able to get out and hike today. Today is a better day!

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My brother-in-law's house burned to the ground due to a mouse nest built in the exhaust pipe of his whole-house generator.... It was a nasty winter storm dropping a bunch of wet snow that took out the power lines, thus the starting of the generator, but it also meant the roads were impassable by the fire trucks! Make sure you mount the generator a sufficient distance away from other buildings that if it catches fire, it can't spread to your house or other buildings.

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Harborfields wrote:

My brother-in-law's house burned to the ground due to a mouse nest built in the exhaust pipe of his whole-house generator.... It was a nasty winter storm dropping a bunch of wet snow that took out the power lines, thus the starting of the generator, but it also meant the roads were impassable by the fire trucks! Make sure you mount the generator a sufficient distance away from other buildings that if it catches fire, it can't spread to your house or other buildings.

Wow that is great advice. We are already going to put it a ways from the house due to noise. I think the new ones turn on and off automatically to check the system? But I'll ask Chris.

Riki

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egoodell wrote:

We are already going to put it a ways from the house due to noise. I think the new ones turn on and off automatically to check the system? But I'll ask Chris.

We have one by Generac and yes, they come on once a week and run about 10 minutes to exercise themselves. My sister also has one for her house and it's a newer model and MUCH quieter than ours, which is about 7 years old.

They don't have a "chimney" on them. Just a grill they exhaust through, and since they run a while each week there's no worry of rodents building nests in them. Plus they sit a safe distance from the house. They look about like an outside air conditioning unit.

Once a year it needs an oil change and air filter change (20 minute job) and that's it. Otherwise we never think about it. It comes on when needed, goes off shortly after utility power returns.

egoodell wrote:

The expense will be we want it a distance from the inn which will be expensive.

Not real expensive. A conduit of wires comes with it. These wires run from the generator to your house's breaker box. The conduit is about 30' long. If you want to put it farther from the breaker box than that, you can run their conduit to a junction box, then run additional wiring, as much as needed, from the junction box to the breaker box. So the only expense is the junction box and extra wire and conduit, and a few minutes to make connections between the two conduits. Maybe a couple of hundred dollars, but not a huge expense.

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We also have a generac which will run the whole place (3 buildings). This is our second one because the old one that was here when we bought the place finally went out. This new one is much more powerful and MUCH more quiet. It 'exercises' once a week for a few minutes. I wouldn't worry about the noise when it's running since guests won't care about noise if they ultimately have power when the rest of the area is without.

Ours runs on propane. You will definitely need to have an electrician do the hookup.

For us, it's an absolute necessity because we also pump our water in. No electricity, no water....no guests! It's a comforting feeling knowing that you don't have to send people away if your power gets knocked out.

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I so wish we knew where they went for the night. 

Poor guy. Even if he likes her, he probably doesn't find her likable.

Through this I'm picturing Fanne Foxe, the then-young Argentine stripper who had an affair with the powerful Chairman of the U. S. House Ways and Means Committee, Arkansas Congressman Wilber D. Mills, in the 70's. The affair became public when the Washington police pulled them over after a night of drinking, and Fanne went running through the Tidal Basin trying to escape.

Mills called her his "Little Argentine Hillbilly," but in her striptease act she was known as "The Argentine Firecracker," which made me think of her as JB described the firecracker that blew up in her house yesterday.

I hope they spent New Year's Eve eating a cold Big Mac in a Motel 6, with no tiara. 

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Arks wrote:

I so wish we knew where they went for the night. 

Poor guy. Even if he likes her, he probably doesn't find her likable.

Through this I'm picturing Fanne Foxe, the then-young Argentine stripper who had an affair with the powerful Chairman of the U. S. House Ways and Means Committee, Arkansas Congressman Wilber D. Mills, in the 70's. The affair became public when the Washington police pulled them over after a night of drinking, and Fanne went running through the Tidal Basin trying to escape.

Mills called her his "Little Argentine Hillbilly," but in her striptease act she was known as "The Argentine Firecracker," which made me think of her as JB described the firecracker that blew up in her house yesterday.

I hope they spent New Year's Eve eating a cold Big Mac in a Motel 6, with no tiara. 

You are learning from the best (Gillum) to turn all conversations back to Arkansas...or er was it because of the illegal activit or newsworthiness of another polictical Arkansawer in the news? haha

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After I lost it, when she made a finger motion as a smile to her face and said "Chew will smile and do what I SAY!"

She being Latina, I was able to get DH into the foyer (in his grotty work clothes from renovations here) as I knew what would happen...her blabbering screaming mouth stopped and she stood by while DH and her husband spoke.

But then she couldn't stand it anymore...and began to cry.

Pobrecita...

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this is exactly what I was telling a customer yesterday - the vast percentage of customers with a problem, the problem is caused by the customer not reading or booking what they want (ie own responsibility) and then being unhappy ie not in the mountains

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camberleyhotelharrogate@yahoo.co.uk wrote:

this is exactly what I was telling a customer yesterday - the vast percentage of customers with a problem, the problem is caused by the customer not reading or booking what they want (ie own responsibility) and then being unhappy ie not in the mountains

But that is just it, JB is not on a mountain top but she IS in the mountains. Her mountains are like mine, older than the Rockies so like any mother, worn down a bit. 

Flatlanders say they feel claustrophobic here (as they would at JB's) but I tell them our hills are like a mother with security - I will always be here for you kind of thing. (to explain my mother reference.) The hills protect us from the really nasty winds and tornadoes - usually. The last tornado that hit Shinnston was in June, 1944.

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gillumhouse wrote:

camberleyhotelharrogate@yahoo.co.uk wrote:

this is exactly what I was telling a customer yesterday - the vast percentage of customers with a problem, the problem is caused by the customer not reading or booking what they want (ie own responsibility) and then being unhappy ie not in the mountains

But that is just it, JB is not on a mountain top but she IS in the mountains. Her mountains are like mine, older than the Rockies so like any mother, worn down a bit. 

Flatlanders say they feel claustrophobic here (as they would at JB's) but I tell them our hills are like a mother with security - I will always be here for you kind of thing. (to explain my mother reference.) The hills protect us from the really nasty winds and tornadoes - usually. The last tornado that hit Shinnston was in June, 1944.

This is our high school, btw. It is just a couple blocks from us, our daughter walks home from THIS school every day. We are over to the right. I took this photo from a HILL in OUR TOWN. BTW. 

The background are foothills, the mountains with parkway are behind me in this photos. So even our foothills do have some elevation. But that is not the point, you can't negotiate with crazy. cool

and here is our place (taken from the same vantage point obv)

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gillumhouse wrote:

camberleyhotelharrogate@yahoo.co.uk wrote:

this is exactly what I was telling a customer yesterday - the vast percentage of customers with a problem, the problem is caused by the customer not reading or booking what they want (ie own responsibility) and then being unhappy ie not in the mountains

But that is just it, JB is not on a mountain top but she IS in the mountains. Her mountains are like mine, older than the Rockies so like any mother, worn down a bit. 

Flatlanders say they feel claustrophobic here (as they would at JB's) but I tell them our hills are like a mother with security - I will always be here for you kind of thing. (to explain my mother reference.) The hills protect us from the really nasty winds and tornadoes - usually. The last tornado that hit Shinnston was in June, 1944.

Yes.

She was a nut job, no two ways about it. And guess who got to wake up to THAT this morning...not me, not us. When they arrived my daughter who was looking just beautiful, greeted them with a smile and opened the door and said welcome, they stormed past her and started going at her, and I went out there. Not on, not on at all. 

"Chew tell me where the hiking is, eh eh!!!"

and before I could close my mouth to form a word she would scream "See I tol' you! They are liars, they lie!"

I told DH last night, and as all of you know, we certainly have plenty of places to hike. The guest room book mentions that in the first five entries...

Now if these people had walked in and said quietly, uh, this was not what we were expecting...instead of barging past and saying loudly "This is terrible! This is terrible! This is garbage"  yes, she really said that...and that was when I was still being calm. I was asking "What do you mean? What is terrible?" THIS PLACE! THIS TOWN! WE DROVE FIVE HOURS TO GET "here!"?"

Yeah, it is hard to explain in print. Very hard. We are still reeling from it.

But today is a new day, a fresh start and we will be out hiking soon...which we wouldn't have been if we had muy loca for breakfast.  Junie B has a new friend, a 6 month old Shepherd she will meet shortly. She is also going in the big rig to the state park for a hike!  Photos later...

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I have WVU faculty - micro-biology (her - orig from MN) and chemical engineering (him - orig from Brazil). Thankfully very pleasant.

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OMG she is nuts!   She left without going to Dairy Qu een and hearing the band!  Her lost!!! 

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I am just wondering now how it will go, they say we are not where we say we are, she thought we were like Pigeon Forge Dollywood, it was the weirdest thing in the world. hound dawgs...

I am ready for the fight on the credit card company... I only charged them one night and wish I would have charged two, but this one will be easier to debate. But I think she will lie, once she works out she can't win saying what she will say.

Lawd o mighty where do these people come from...one per year is MY LIMIT.

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WHAT THE???? Can they not read? Do they  not do any research?  Can't they see?  Dollywood? Come one.  The freaking idots!

Sorry you had to end the year like that.

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Yikes.  Not a great way to end the year, but at least they won't be around for the beginning of the NEW one. 

Glad you were able to speak the truth to her in her language! 

It is a shame that the thought of recording it came too late.  We have all that technology at the tips of our fingers yet when it would benefit us the greatest, we forget! 

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copperhead wrote:

Yikes.  Not a great way to end the year, but at least they won't be around for the beginning of the NEW one. 

GOOD ONE! 

I don't have to wake up looking at that ugly face tomorrow. cool

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Well folks...the weirdest thing, damn that Mother Murphy...was I have the guest room book from that room. I picked it up today and thought, ohhhh those are all such lovely comments, about hiking, fantastic town, music, sites, innkeepers, breakfasts, and more.

It is right beside my keyboard as I type this! I was thinking about how I stayed at some fantastic inns on this road trip and cannot imagine the NUT JOBS who say things that are not true, in the least, about the inn. I was there, and saw no way possible for it to be how they said it was.

and then it happened here.

When she started speaking Spanish (she was from South America, he was not) and pointed that painted fingernail with gold rings into my face, I bent down to her level and said "No, estas loca, muy loca" and she stopped in her tracks.

My heart is still racing. I suppose folks, if nothing else, AT LEAST they had not gotten to the room and then I would have THAT complex to deal with as well. 

I picked up the ipad to video tape it too late, REMINDER FOR NEXT TIME. And as always, there will always be a next time. I was pondering this year not having any super locos, but it happens.

 

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Joey Bloggs wrote:

When she started speaking Spanish (she was from South America, he was not) and pointed that painted fingernail with gold rings into my face, I bent down to her level and said "No, estas loca, muy loca" and she stopped in her tracks.

Don't you just LOVE it when the guest thinks they are saying something you don't understand but you do? I am guilty of wishing the guest a good day in their own language after they have insulted me thinking I didn't know what was said. With a smile on my face because they are leaving and going off to harass someone else.

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They are idiots, clearly.

Here's a map of the Physiographic Provinces of Virgina

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Harborfields wrote:

They are idiots, clearly.

Here's a map of the Physiographic Provinces of Virgina

Honestly, I thought this said Psychological provinces of Va! haha

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What the hell was she expecting? Pike's Peak?? Calm down, take a deep breath, and be thankful HE has to live with her and SHE is only a passing horror movie for you. Some people do not deserve the nice things you do. I wish you a wonderful evening in the arms of your loving family - THEY are the important ones. We who enjoy all that life offers are the blessed ones and the people who go out of therir way to ruin a wonderful time? Be damned!!!

BTW - when she finds out how much a full-page ad costs, she will swallow her words.

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Holy cow. I'm so sorry you're finishing up the year with this. Were they the only guests or do you have the hope of better coming up later on?

 

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SO SORRY!! What a way to end the year Sad

Think now of all the happy ones you host. Don't let one bad apple get you down.

OK, too late I know. You're already down. But, tomorrow is another day.

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They are still in the parking lot. I am in tears now. I charged them one night plus the flowers they ordered. The reason this is so bad, is we had flowers in their room I hand picked at the florist, and party favors, even a tiara for her for NY's, not part of any package whatsoever...

They will refute the charge. THIS is why I have them tick the box agreeing to our policies. THIS is why I only want online reservations.

 

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Sorry about this. We actually warn people we charge extra for phone reservations (10% higher) because of the risks of not agreeing to terms. At that point they usually go online to do it. If they seem to hee and haw about it, it's a sure sign that they are trying to take advantage of not agreeing to terms... a sign of a problem.

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Anyone who wishes to have names, I have them. 

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Sorry you had such a bi%^&* give you grief. It's hard when they are so unreasonable. That's why I hate New Years as everyone has such unreasonable expectations!

We had a power outage at noon that lasted until 6pm. Only lost one room as I called them all and just one didn't want to chance it. I had found a hotel and a B&B that still had rooms so gave them the number to call. 

We will probably have to go for the big bucks this year and get a whole house generator. We had three outages this past year and it's costing too much money!

Fortunately we had great guests - just one husband that has to be 15 - 20 minutes late for breakfast every morning. Don't know why

Riki

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egoodell wrote:

We will probably have to go for the big bucks this year and get a whole house generator. We had three outages this past year and it's costing too much money!

We've had a whole house natural gas powered generator for years. One thing you might consider is NOT trying to run a central AC system with it. It takes a LOT of power, and the utility co. power rarely goes off for long in the summer, so not including the AC means you can save money by getting a smaller generator. 

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Arks wrote:

egoodell wrote:

We will probably have to go for the big bucks this year and get a whole house generator. We had three outages this past year and it's costing too much money!

It takes a LOT of power, and the utility co. power rarely goes off for long in the summer, so not including the AC means you can save money by getting a smaller generator. 

Guess that depend on where you live Arks!  wink

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Arks wrote:

egoodell wrote:

We will probably have to go for the big bucks this year and get a whole house generator. We had three outages this past year and it's costing too much money!

We've had a whole house natural gas powered generator for years. One thing you might consider is NOT trying to run a central AC system with it. It takes a LOT of power, and the utility co. power rarely goes off for long in the summer, so not including the AC means you can save money by getting a smaller generator. 

Thanks for the info, but here we get loss of power in the heat of the summer as often as in the winter. We had a loss of power in July - 100 percent humidity and 90 degrees. For three days. We lost a full house for three days = over $2275. Lost power three times this year. We were sleeping on the floor of the basement with the dogs trying to keep cool. 

The expense will be we want it a distance from the inn which will be expensive.

Riki

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The generator will give you peace of mind ... Priceless

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