FB reviews again

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Madeleine

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Sep 29, 2011
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Checked my FB reviews page and it shows I have 39 reviews. 31 - 5 star, 5 - 4 star and 1 each of 1, 2 & 3 stars. I see about 10-12 reviews, all 5 star. So, I still do not know where these 'reviews' are coming from or where they are being stored.
It explains why I have a total of 4.7 stars even tho all I see are 5 star reviews but it doesn't explain where the heck all those poor reviews are. Even the 4 star reviews are absent.
 
I just checked your FB page, and it says "36 ratings" (note, ratings rather than reviews). I wonder if it is possible for someone to fill out the stars without writing a review, and thus the rating gets counted, but there is no review to show in the "review" pane?
 
Mine shows 4.8 stars from six 5-star reviews and two 4-star.
I scrolled down some among the posts on the FB page and found a post called "Reviews" and clicked See All to the right side of the post. Only two people showed up. Don't know who the other 6 reviewers are.
Neither of the two listed has actually stayed there. One was a 5-star by a friend who I took through the place. The other was a 4-star by one of the carpenters who built it. Don't know why he gave his work only 4 stars. I guess it's another case of people wanting to be fair and honest and they'd only give 5 stars to a place that costs $1000/night.
Maybe I should raise my rates to get better FB reviews ;-)
 
33 ratings here: 30 5-star, 2 4-star, 1-3star. Only 3 reviews all 5 star. I don't get it either.
Maybe these ratings were from before FB added the review section. I just tried to add my rating without adding a review post and it would not post without a review.
 
FYI - just noticed I got another review on our B&B FB page. There was no notification of it! Just a reminder to always keep an eye out!
 
And I just found this video on how to remove the stars from your FB page. It seems there are lots of people complaining about these stars. As far as I can tell there has been no comment from the powers that be at FB as to how these stars are received, but according to a statement from a poster, the only reviews you see are those that are following you (have liked).
 
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