RezNexxus vs Rezkey

The Showdown!
I saw a B&B I have been to in person, and has one guest suite and is paying for http://resnexus.com/pricing.html and it is $45 per month for 1 room.
Rezkey is $20 per month for up to 4 units. This could be rooms, or it could be more! http://reservationkey.com/pricing.asp
For example, if this person had a morning helicopter flight that left from the farm, they could feasibly charge for a package for NON staying guests, perhaps a breakfast basket? or whatever they can get away with in their locale.
I wanted to share this asap, as I think reznexx has been overcharging innkeepers for yonks! Rezkey has been built from the bottom up to accommodate our needs, and John has been working with us, hand in hand, to make sure we have the best online program available!
Offering it as an app for Facebook, and mobile as well. Rezkey is very powerful and has many more features than the avg online booking software.

The best move I made. So many useful tools (which I need to take advantage of).

Joey Blogs and copperhead - would you mind expanding on what features provide the most value to you in RezKey? Just trying to get a better understanding...

erwayjc said:

Joey Blogs and copperhead - would you mind expanding on what features provide the most value to you in RezKey? Just trying to get a better understanding... .

Click to expand...

erwayjc said:

Joey Blogs and copperhead - would you mind expanding on what features provide the most value to you in RezKey? Just trying to get a better understanding...

Click to expand...

You can do a search on 'RezKey' on this forum for a complete list of the features and what everyone likes best about them.

erwayjc said:

Joey Blogs and copperhead - would you mind expanding on what features provide the most value to you in RezKey? Just trying to get a better understanding... .

Click to expand...

Reports, easy for guests to use, easy for the innkeeper to use, multiple rooms and/or dates can be done in one reservation, easy to look up guests, add-ons, now a forum, not good - it is GREAT - support even on weekends when you REALLY need it, AFFORDABLE!! There is no way I could afford to pay $45 per month for my 3-guestrooms in Podunk (although Shinnston IS the best place in the world for ME). What else would anyone want??

The list is lengthy, I recommend clicking the link and looking at the features and users feedback there!
It would take me hours to reply otherwise. Cheers!

I haven't seen any FAQ answers to the following, so for those of you who use ResKey......
1) Can ResKey do THIRD-PARTY reservations where a HOST reserves and pays for the GUEST. The HOST receives the confirmation letter.
2) Also, can ResKey do House Accounts/Business Accounts for subsequent billing? The HOST company receives the confirmation letter.
3) Finally, can you tell if a room is in CLEAN or DIRTY status merely by looking at the GRID screen?
Thanks!

Buckeye said:

I haven't seen any FAQ answers to the following, so for those of you who use ResKey......
1) Can ResKey do THIRD-PARTY reservations where a HOST reserves and pays for the GUEST. The HOST receives the confirmation letter.
2) Also, can ResKey do House Accounts/Business Accounts for subsequent billing? The HOST company receives the confirmation letter.
3) Finally, can you tell if a room is in CLEAN or DIRTY status merely by looking at the GRID screen?
Thanks!.

Click to expand...

Why don't you ask them? I am sure John can tell you if possible.

Buckeye said:

I haven't seen any FAQ answers to the following, so for those of you who use ResKey......
1) Can ResKey do THIRD-PARTY reservations where a HOST reserves and pays for the GUEST. The HOST receives the confirmation letter.
2) Also, can ResKey do House Accounts/Business Accounts for subsequent billing? The HOST company receives the confirmation letter.
3) Finally, can you tell if a room is in CLEAN or DIRTY status merely by looking at the GRID screen?
Thanks!.

Click to expand...

Hi Buck!
Most of us do not use ResKey to its full use potential. So the best way to get the answers to the questions you seek would be to contact John at ResKey. I am sure he would provide you with detailed answers.
Another option or in addition to above would be to opt for the 30 day trial of ResKey, take time to look around at what it can do for you.

Buckeye said:

I haven't seen any FAQ answers to the following, so for those of you who use ResKey......
1) Can ResKey do THIRD-PARTY reservations where a HOST reserves and pays for the GUEST. The HOST receives the confirmation letter.
2) Also, can ResKey do House Accounts/Business Accounts for subsequent billing? The HOST company receives the confirmation letter.
3) Finally, can you tell if a room is in CLEAN or DIRTY status merely by looking at the GRID screen?
Thanks!.

Click to expand...

Buckeye said:

3) Finally, can you tell if a room is in CLEAN or DIRTY status merely by looking at the GRID screen?

Click to expand...

You can create your own status options, and set colors you want for these, so you could create one to set at the time of guest checkout saying "Dirty", then set it to "Cleaned" once it's ready. At a glace on the grid you'd see the words Cleaned or Dirty, and the colors you selected to make them easy to spot.

Buckeye said:

I haven't seen any FAQ answers to the following, so for those of you who use ResKey......
1) Can ResKey do THIRD-PARTY reservations where a HOST reserves and pays for the GUEST. The HOST receives the confirmation letter.
2) Also, can ResKey do House Accounts/Business Accounts for subsequent billing? The HOST company receives the confirmation letter.
3) Finally, can you tell if a room is in CLEAN or DIRTY status merely by looking at the GRID screen?
Thanks!.

Click to expand...

Buckeye said:

I haven't seen any FAQ answers to the following, so for those of you who use ResKey......
1) Can ResKey do THIRD-PARTY reservations where a HOST reserves and pays for the GUEST. The HOST receives the confirmation letter.
2) Also, can ResKey do House Accounts/Business Accounts for subsequent billing? The HOST company receives the confirmation letter.
3) Finally, can you tell if a room is in CLEAN or DIRTY status merely by looking at the GRID screen?
Thanks!

Click to expand...

We have two names at times on a reservation and one is the BUYER/HOST and the other is the guest staying, or they put that info in the notes section. Is that what you mean?
For me personally, say it was a business guest I use both names.
I would never consider using a clean or dirty status, we are just too small, I know if a FLY comes through the room, I don't need anything online to keep track of that. That is a hotel feature with a front desk not connected to the inn side of things.

ResKey does have a report that will tell you clean/dirty status. It's not explicitly displayed on the main availability screen, but you can tell which rooms are being vacated, and which will become occupied (as you could with any availability grid...)

What's the latest on reservation software? Seems like RezKey is highly regarded.

Lisa1958 said:

What's the latest on reservation software? Seems like RezKey is highly regarded..

Click to expand...

Well... it all depends on what you want to do with the software. I'm personally constantly pushing the damn edges of software's capabilities in my quest to make more money per stay.

Jon Sable said:

Lisa1958 said:

What's the latest on reservation software? Seems like RezKey is highly regarded..

Click to expand...

Well... it all depends on what you want to do with the software. I'm personally constantly pushing the damn edges of software's capabilities in my quest to make more money per stay.
.

Click to expand...

I think that is an important point. We haven't tried to do too much with it, but it does most things well.

happykeeper said:

Jon Sable said:

Lisa1958 said:

What's the latest on reservation software? Seems like RezKey is highly regarded..

Click to expand...

Well... it all depends on what you want to do with the software. I'm personally constantly pushing the damn edges of software's capabilities in my quest to make more money per stay.
.

Click to expand...

I think that is an important point. We haven't tried to do too much with it, but it does most things well.
.

Click to expand...

Is it hard to transition between an existing software and rezkey?

Lisa1958 said:

happykeeper said:

Jon Sable said:

Lisa1958 said:

What's the latest on reservation software? Seems like RezKey is highly regarded..

Click to expand...

Well... it all depends on what you want to do with the software. I'm personally constantly pushing the damn edges of software's capabilities in my quest to make more money per stay.
.

Click to expand...

I think that is an important point. We haven't tried to do too much with it, but it does most things well.
.

Click to expand...

Is it hard to transition between an existing software and rezkey?
.

Click to expand...

Mostly it was scary, but not hard. We had help from the REXKEY guru and it was mostly about migrating data. Once it was in place, we were fine.

Lisa1958 said:

happykeeper said:

Jon Sable said:

Lisa1958 said:

What's the latest on reservation software? Seems like RezKey is highly regarded..

Click to expand...

Well... it all depends on what you want to do with the software. I'm personally constantly pushing the damn edges of software's capabilities in my quest to make more money per stay.
.

Click to expand...

I think that is an important point. We haven't tried to do too much with it, but it does most things well.
.

Click to expand...

Is it hard to transition between an existing software and rezkey?
.

Click to expand...

Mostly it was scary, but not hard. We had help from the REXKEY guru and it was mostly about migrating data. Once it was in place, we were fine.

Lisa1958 said:

happykeeper said:

Jon Sable said:

Lisa1958 said:

What's the latest on reservation software? Seems like RezKey is highly regarded..

Click to expand...

Well... it all depends on what you want to do with the software. I'm personally constantly pushing the damn edges of software's capabilities in my quest to make more money per stay.
.

Click to expand...

I think that is an important point. We haven't tried to do too much with it, but it does most things well.
.

Click to expand...

Is it hard to transition between an existing software and rezkey?
.

Click to expand...

Lisa1958 said:

Is it hard to transition between an existing software and rezkey?

Click to expand...

Each software is different so there is work that must be done to move data.
Some programs will not allow you to download all the stored data so moving everything without manual input is not possible.
While my old software did provide information in a format that worked fairly well with Rezkey, I made my transition at a time I had very few future bookings. Decided to manually place them in the system. And just kept the database of my past guests stored as it was. When a previous guest called, I just went to the database to verify I had the contact info and plugged it into RezKey. Rarely do I have to do that now, and many times their info has changed anyway.

I chose Resnexus because it is a comprehensive program--even offering a newsletter/email send out program. I don't know what Rezkey does. For "the full deal" Resnexus charges full freight. I just got rid of $100 Webervations because it ONLY offered reservations and nothing else.
As I've said before, we are for sale. I LIKE that I can pull all sorts of data, compare YTD, find out how many mugs I sold last year, or how much money I made just from ice cream sundaes or boxed soaps.
You usually get what you pay for.
I also ask for changes and upgrades as I see them needed. They are pretty responsive and continually working on it. I used to have InnControl but it drove me nuts. Too difficult; too techy and never WYSIWYG oriented. Wasted my time and money. Couldn't get service on weekends. Wasn't comprehensive to help me manage all aspects in inn income. The lady owning it was very nice and helpful .... that just wasn't enough.