Hillbilly
Well-known member
- Joined
- Oct 22, 2011
- Messages
- 939
- Reaction score
- 17
Hi everyone! Sorry I have not been able to post much. I have a family member than has been very sick and is currently in the hospital.
I do have a quick question. It's about our reservation program. The one I'm talking about is the popular one one here. I don't really want to mention the name because of the conversation.
Has anyone been having a lot of issues with it lately? I have had a lot of people calling about errors when making a reservation or just checking. I'm getting a bit nervous, our numbers are way off of last year during this same time. The problems started shortly after the move of the software. I had a guests call yesterday and said he tried to make a reservation and received an error message. I checked in the system and found his name by search. The reservation never showed up as a booked room. I checked with Aut.net and his card was charged. This is not good. I was just wondering if any of you have had any issues? I know on the program forum there is a list of issues that are backed up and not really being resolved. I'm a little worried. I hope all of you are doing well! I miss hanging out here.
I do have a quick question. It's about our reservation program. The one I'm talking about is the popular one one here. I don't really want to mention the name because of the conversation.
Has anyone been having a lot of issues with it lately? I have had a lot of people calling about errors when making a reservation or just checking. I'm getting a bit nervous, our numbers are way off of last year during this same time. The problems started shortly after the move of the software. I had a guests call yesterday and said he tried to make a reservation and received an error message. I checked in the system and found his name by search. The reservation never showed up as a booked room. I checked with Aut.net and his card was charged. This is not good. I was just wondering if any of you have had any issues? I know on the program forum there is a list of issues that are backed up and not really being resolved. I'm a little worried. I hope all of you are doing well! I miss hanging out here.