Reservation key question. . . How do I change the rate?

10 replies [Last post]
Ice
Offline
Joined:
02/22/2010

I can and did change the rate on the website, and in Reservation key.  But when you go in to make a reservation and another window opens up it shows the old price.  Is it something easy or do I need to contact A corn?

Thanks guys

__________________

"Do not put off until tomorrow what can be put off till day-after-tomorrow just as well." Mark Twain

 

OnTheShore's picture
Online
Joined:
08/28/2011

Having just looked at your site, the problem prices are somewhere in your ResKey system (I think the window that pops up , which has the price ending in 5, is generated by ResKey). As suggested double check your the dates on your rate plans.

__________________

"where even time relaxes...."

 

Offline
Joined:
10/07/2008

Harborfields wrote:

Having just looked at your site, the problem prices are somewhere in your ResKey system (I think the window that pops up , which has the price ending in 5, is generated by ResKey). As suggested double check your the dates on your rate plans.

Yes the $ is in rezkey.

Somewhere Ice has not set EFFECTIVE NOW or has some other dates regulating it showing up right now. Having been in there today and yesterday trying to do FRACTIONS, oi veigh... I decided to use for sale vs fraction, fraction is good because it takes the room out of inventory...too much to do for it though.

__________________

Gluten free is never free. - Joey Bloggs

 

Breakfast Diva's picture
Offline
Joined:
05/26/2009

You have to do a rate adjustment in ResKey. If you've already done that, make sure you check the dates closely. I've made the mistake before of entering the start date and changing the rate, but didn't look closely at the end date (make sure the year is accurate).

Ice
Offline
Joined:
02/22/2010

Breakfast Diva wrote:

You have to do a rate adjustment in ResKey. If you've already done that, make sure you check the dates closely. I've made the mistake before of entering the start date and changing the rate, but didn't look closely at the end date (make sure the year is accurate).

BINGO!   That was it.   Thanks so much!!!

Breakfast Diva's picture
Offline
Joined:
05/26/2009

Ice wrote:

Breakfast Diva wrote:

You have to do a rate adjustment in ResKey. If you've already done that, make sure you check the dates closely. I've made the mistake before of entering the start date and changing the rate, but didn't look closely at the end date (make sure the year is accurate).

BINGO!   That was it.   Thanks so much!!!

WOO HOO!

Momma Smurf's picture
Offline
Joined:
12/06/2010

Just adjust the rates in each daily rate box when you open the reservation box.

__________________

The Truth and an Open Mind Shall Set You Free

 

Breakfast Diva's picture
Offline
Joined:
05/26/2009

Is the old rate showing up on your website or on the ResKey system??

Ice
Offline
Joined:
02/22/2010

Breakfast Diva wrote:

Is the old rate showing up on your website or on the ResKey system??

Yes 

Offline
Joined:
10/07/2008

Not an easy answer without seeing it all...you should have it set in one place, unless you have a "rate plan" or "rate adjustment"somewhere else superceding it?

Ice
Offline
Joined:
02/22/2010

[quote=Joey Bloggs]

Not an easy answer without seeing it all...you should have it set in one place, unless you have a "rate plan" or "rate adjustment"somewhere else superceding it?

[/quote

On website it shows the rate ending in 9 (new rate)  but when you go to make a reservation, that screen show the old rate ending in 5.

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.