TheBeachHouse
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- Joined
- Jun 24, 2013
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We have two rooms booked this week - all the same family. They have been very friendly and complimentary of the place.
Yesterday, they were on their way to dinner and mentioned casually, that they were wondering if a late checkout could be arranged, that is, if we weren't too busy tomorrow. "Sure!", we exclaim. "We only have one checkin tomorrow and it's a different room."
On the way out the door she says, "Great! Probably no later than 3!"
Lesson learned. Say what you mean. Mean what you say. Leave no room for negotiation. We should have said, "Sure, we can go as late as noon." LOL
Yesterday, they were on their way to dinner and mentioned casually, that they were wondering if a late checkout could be arranged, that is, if we weren't too busy tomorrow. "Sure!", we exclaim. "We only have one checkin tomorrow and it's a different room."
On the way out the door she says, "Great! Probably no later than 3!"
Lesson learned. Say what you mean. Mean what you say. Leave no room for negotiation. We should have said, "Sure, we can go as late as noon." LOL