What Do People Want For Breakfast?

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I realize this is an odd discussion, because I know what I serve and it's not going to change. But sometimes I wonder. I mean, I just returned from one of those hotels that serves breakfast and I wonder if people really think that that is a good breakfast? A buffet tray of scrambled eggs, bacon, sausage patties and tater tots. I've been to hotels that had plastic baggies of breakfast sandwiches to put into a microwave. Small containers of pre-sweetened yoghurt, etc.

I'm rated by the local government and so I would lose points for using small containers of yoghurt, mini moos or even packets of jam, but yet people check into these hotels. Is this a passable breakfast in their minds? A good breakfast? A bad breakfast? 

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The other day a guy called and left a message to return his call. I did. Again 95% of my callers are never guests who will book a room, but "other"

and he said I really like your website and will be in the area...

What do you mean BE in the area, he is wording it like a wiley coyote, and I saw it from the beginning, and was super nice and said "Well that is grand, thank you so much, sorry we can't HIRE YOU" as they always act like they are trying to do US a favor.

I think he was shocked I didn't hang up on him. But fair enough, he actually was a real person in our state looking for work, so for that I give him props. whoever he was. DOH!

I told him that he was the last in line, there are 20 SEO experts ahead of him. 

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We are wildly off track now but here goes... Got another of those 'we're reaching out to local businesses...' letters that went on for paragraphs, dense, single spaced paragraphs until they got to the point... their auction.

Initially, we thought we were being offered the chance to attend the big navy ball. Ha! Should have known enlisted sailors need not apply.

 

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Sidetrack continuum

Chat on FB telling me about the nearby CVB will be in town next week for a meeting, an opportunity for ME to meet them, and take advantage of some advertising, etc. he says.

Me: We have been paying members of the CVB for 15 years. I was at a meeting last week. They know me more than anyone in this entire county, since I am the only one promoting it.

DUFUS

Is it a full moon?

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Hijack alert!

I took a call "Will you give us a group discount if we book more than one room?"

Me "How many rooms are you interested in reserving?"

Her "Three"

Okay, so help me innmates, why I can't I be so overly cute and say with a sparkly, YES OF COURSE! $10 for reserving online! Instead of me and dead silence and I think about what she just said, and how bloody ridiculous it is!

I didn't do the sparkly return. I said, We can offer you an online discount, of course. But why I can't sell it like it is the greatest thing in the world, is beyond me, I hate getting caught off guard. The $10 she did not even bat at, I think it is pretty friggin' generous of me to give a discount at all.

okay, sorry, if a non innkeeper is reading, which i do not like, you don't understand. we have bills to pay and mouths to feed too. Considering we have ZERO guests this weekend, snow on the ground, and so far the worst year ever.

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More rooms is always more of a problem. We don't offer any discount for that, we usually don't charge a deposit... when it comes to 3 rooms, we do. I usually end up with noisy complaints.

Madeleine's picture
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And then we get this couple who take the best room and have some of the lowest paying jobs known to industry.

Breakfast Diva's picture
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We get this all the time. Typically they are wonderful guests and appreciate everything! It's a real splurge for them and it's the first time they've stayed at a really nice place instead of a motel. I'll take them any time!

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Her  statement to me... 'I clean rooms. None of the rooms I clean are as pretty as this.'

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Madeleine wrote:

Her  statement to me... 'I clean rooms. None of the rooms I clean are as pretty as this.'

Almost makes you want a BnBforvets for Housekeepers doesn't it! Honor the little guy...

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Madeleine wrote:

Her  statement to me... 'I clean rooms. None of the rooms I clean are as pretty as this.'

I once had a guest who came for an inn-to-inn rail-trail package. She told me she decided how much she wanted something by asking herself the question - "How many toilets do I have to clean to do this (or get this)?"

BTW - I have on the books right now a 25th Anniversary on Feb 11, 2015. I saw her outside the Library a few weeks ago when snow was up the wazoo. They live here in town. She said she wanted to do something special and worst case scenario they could WALK to my place! I told her she could book online a year in advance - and she did!

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Breakfast Diva wrote:

We get this all the time. Typically they are wonderful guests and appreciate everything! It's a real splurge for them and it's the first time they've stayed at a really nice place instead of a motel. I'll take them any time!

I read one of those daily advice/inspirational thingies yesterday and it was talking about how people act diff in diff environs, the example given was "Most people wouldn't spit on the floor in the ritz carlton" - in other words the saying "Step up!" comes to mind.

I was thinking about that and our place. How most guests make their beds, and most are awesome, and it made me smile to think that was the reason... as I was upstairs cleaning a room. DH had to take a customer service management consultant type class... he called and I said "ask him is it okay for an innkeeper to say to a customer "Go poop in your own friggin' toilet!" 

Of course, I would never use that term, but the guest did. I was in his room cleaning, extra cleaning, as was needed.

He had directed his wife to another guest room restroom to use, the one he had just used, at check out, instead of the one IN HIS ROOM. I found the bathroom with lid up, lights on, towels used. Toilet dirty. Disinfectant spray in the room.

He yelled down the stairs to the others at check out "I will be there in a minute I have to go poop." No I am not kidding, and ha ha they laughed. I stood there, really? 

So the next day I read that. The beds were made in all the rooms, except his. Go figure. The rooms were tidy, all rooms, except his.

All that to say, he WOULD spit on the floor of the ritz carlton, but most would not. Most are respectful and step up to whatever their surroundings call for. For the min wage checker at stuffmart, she steps up and appreciates it all there! 

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I think a lot of people treat ugly things in an ugly way.

There are people who are just rude but other times it is just that people think no one cares about them so then won't care back.

If they go to a park and there is trash everywhere fewer people will seek out a trash can. If it's neat and tidy, fewer people will litter. Always there is the bad apple no matter what.

And as I say all the time... It's rare when a bed is made here.

You know the thing I find very rude? Missing the trash can with your garbage. And then not picking it up. To me, more so than not making the bed, that is arrogant.

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Madeleine wrote:

And then we get this couple who take the best room and have some of the lowest paying jobs known to industry.

Just out of curiosity, maybe someone gave them the stay or funded it. I am pretty sure our couple this summer who are planning on coming back, had this happen. They asked for $ and used it toward their visit for some special occasion.

Or, simply put it is a special occasion, good on em! 

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Same here. Very bad winter.

Had an email filled with compliments and the dreaded word 'budget'. Already knew we had openings, knew the price, but wanted a discount. But wanted me to offer it rather than asking for it.

Well heck, of course, because we're not full. I erased my original reply back which was along the lines of, ' I understand when a guest uses the word budget what they are asking is for me to lower my price to what they can afford. Sorry I am unable to do that.'

Gave them the info for the econo lodge which is $69.

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BTW I am giving a discount to some special guests on monday for an empowered womens conference. I did it for the conference coordinator. $80 per room. It is just not the same thing. I do this as they would be going to uncomfort inn and I said last year if it is midweek I would match the rate and give them keynote speaker, etc a nice place to stay.

Coming for a wedding, trying to nickle and dime US is another story, and just makes me mad.

Why do people think they can bargain their way for a place to stay! She was on the website, she saw the rates, and the discount. I do not like it sam I am.

white pine's picture
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The media is constantly telling people to ask for a discount.  Everywhere, for everything.  Hate it.   I say nicely, sorry, I understand what a budget is, but we do have expenses too, and best we can do is our xxxx discount, and we offer that to EVERYONE.  Read between lines...NO you are not special.

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I guess what gets me is I am planning a vacation and am not asking the airline, the car rental, the hotels or the restaurants to cut me some slack because this trip is tapping me out.

Had they not done the whole effusive thing and the budget thing, at this time of year I could have not charged for the extra people in their party and that would have saved them.

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white pine wrote:

The media is constantly telling people to ask for a discount.  Everywhere, for everything.  Hate it.   I say nicely, sorry, I understand what a budget is, but we do have expenses too, and best we can do is our xxxx discount, and we offer that to EVERYONE.  Read between lines...NO you are not special.

agreed

and we are already offering you one, and you want more.

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I have repeat guests who had whole grain pecan pancakes and a medley of sweet potatoes and regular potatoes braised in the oven along with a muffin and fruit and yogurt parfait.  They preferred no meat, and the pancake was on the smallish side.  They're back, and the comment was pancakes and potatoes together was over the top.  Sooo, tomorrow it's fresh fruit, a mini croissant from the bakery, egg and cheese casserole and a tomato and avacado garnish.  Their confreres will also get ham.

Here in the midwest, when I try anything very adventurous it usually goes uneaten.

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If we're traveling and the hotel offers breakfast at an additional charge, we always opt out. I'd rather find a little mom & pop place and sit in peace with a good cup of coffee and brekkie. If it's included, well, expectations are way low!  DH usually does the waffles and I'll have a bagel.

The key word for most travelers is 'free'. Cheap room, free breakfast, standard issue stuff. What bugs them most is when it's a crowded breakfast room. Go figure.

 

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Breakfast Diva wrote:

If we're traveling and the hotel offers breakfast at an additional charge, we always opt out. I'd rather find a little mom & pop place....

Me too, but MANY times in the heart of cities like Atlanta and San Francisco, I've walked and walked, found nothing, and ended up giving up and going back to the hotel to get so-so food at inflated prices Sad

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Arks wrote:

Breakfast Diva wrote:

If we're traveling and the hotel offers breakfast at an additional charge, we always opt out. I'd rather find a little mom & pop place....

Me too, but MANY times in the heart of cities like Atlanta and San Francisco, I've walked and walked, found nothing, and ended up giving up and going back to the hotel to get so-so food at inflated prices Sad

That's when you use YELP!

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I hate the crowds. Yelling parents, TV on in the corner, kids running all over. Hate it. Not a morning person at all. Try not to travel when kids are out of school.

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I think you miss the point of the hotel breakfast. It doesn't matter what it is. If you read the reviews a lot of them say the buffet was ok.

The fact that they didn't have to get out of their jammies and someone else made the food and they could just walk away and leave the mess on the table and the coffee was hot and it was recognizable food and it was free is the point.

These are folks whose usual breakfast is a donut. Or nothing.

I eat the bagels. The bacon is usually awful. The sausage is greasy. And the eggs are dust dry. OJ and a bagel. I'm good to go.

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When I have an early leave the house, my treat to me is to stop at Ha rdee for the ultimate om e let bis cuit if going north. Otherwise it is She etz for the bacon egg & cheese biscuit.. Hotel boofays are usually disappointing but I know what to expect so say oh well. I usually travel hit & split cheap room due to time constraints. The Road Trip was the most relaxed travel I have done since Europe in 2011. (And that was not as relaxed because I was chomping at the bit to start site-seeing and they were on their breakfast at 10 am schedule in the camper.)

Generic's picture
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All I can say to this is... you need to try bacon jam.

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If it says bacon, I am in, no I am IN!!! Bacon is better than chocolate says this chocoholic.

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Here's a basic recipe... http://www.americastestkitchenfeed.com/recipes/homemade-bacon-jam/

I don't use the honey and I use refined sugar, but I use amber maple syrup (which not everyone can get). I also use espresso instead of coffee and for mellowness, a teaspoon of instant coffee and a little fresh black pepper for the tongue taste.

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Could not see the recipe - had to login. Sigh

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It should magically appear, now.

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Nope - just a how to article of ingredients (steps) but not a list of with quantities. I will file this with the Honda 250 I had to pass on today - "You have no place to put it. You are beyond riding! Yada yada yada..."

One should always check junk before speaking. Thank you. So it is only the bike I am crying (mentally) about tonight.

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No way...CHOCOLATE BEATS EVERYTHING. I never eat bacon. I don't like it at all.. a waste of calories.

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Tis a matter of taste, my friend. I love chocolate but love bacon better. We each clog out arteries our own way. Prefer a salt high to a sugar high ONLY in this instance.

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Chocolate DIPPED bacon, anyone?  I'd try it in a heartbeat!

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BananaE29 wrote:

Chocolate DIPPED bacon, anyone?  I'd try it in a heartbeat!

Weirdly yummy!

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Before I flew out for the innspiring road trip we stopped at our local mcd and they had the sausage egg mcmuff and they were giant, and fresh and amazing. I ate both of them, then at about 10,000 feet I began to regret the second one! crying

I had never had one quite so delicious. The stats show people love breakfast at mcdee's which is why all the others are in competition with them.

That said, I would rather have that than a boofay of dried out, limped outfrom the freezer potatoes and runny eggs as well.

The thing that GETS MY GOAT at a restaurant for breakfast these days is (95% of the time) it is all precooked and reheated.

        Biscuits from frozen, gravy from a can. it is shameful and makes me mad. The reason people eat OUT is so someone can cook for them! What the! I can friggin' reheat something from my own freezer! So all that to say, cook for me.

Btw Beachies, I did a trial run of the breakfast made-to-order here, they select the night before.  NO ONE selected a side of fresh fruit. I was shocked. They could choose anything and everything. Whatever they wanted. Overall they all selected hashbrowns, they all wanted an omelet, a few wanted pecan pancakes and similar. 

Last night I popped in the oven for 110 minutes a fine label shepherd's pie we bought. When I dished it out it looked like barf.  DH said, and I quote "It isn't too bad. Presentation isn't as important to me as it is to you, I can eat something that looks like barf."

He really said that. I mentioned the barf appearance and it just spread out all over my plate, the whipped potatoes had to be instant, it was disgusting!

Meanwhile I was shaking Valentino hot sauce from Guadalajara all over it to even taste it. It was simply put, AWFUL.

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Pet Peeve.... Shepherd's Pie... should be made of lamb. When it's made of beef it's Cottage Pie. Does no one know what a Shepherd is anymore?

Around here, it would have corn between the meat and potatoes.

 

Breakfast Diva's picture
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Sorry, I can only think about a lyric from Sweeney Todd. "Shephard's pie sprinkled with actual shephard on top..."

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Breakfast Diva wrote:

Sorry, I can only think about a lyric from Sweeney Todd. "Shephard's pie sprinkled with actual shephard on top..."

I LOVE SWEENEY TODD! (The Angela Lansbury version.)

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ME TOO!! Stephen Sondheim at his best! Angela Landsbury is the ultimate Mrs. Lovett

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Shepherds pie ( first time I saw it I was at work and I was 30- something) has always been hamburg, corn and mashed potatoes. Never heard it made with lamb. Given the name it makes sense it would be lamb but hamburg is cheaper.

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Ah, so you have the same recipe as up here. Do they call it Chinese Pie in your parts as well. And Mr Madeleine, does he call it that? 

Incidentally, put bread crumbs on top and it's Cumberland Pie. 

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The Mr calls it Shepard's pie. It was called something else when he was a kid, 'something French' is as close as he could come but it's been Shepard's as long as he can remember the name.

We never had it when I was a kid. And I can say I've never had it as an adult either. The 3 things separately on a plate but not together in a casserole.

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Well, ask him about the name Chinese Pie (Pateh Shinwa)

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Sugar Bear wrote:

Well, ask him about the name Chinese Pie (Pateh Shinwa)

I did. I gave him all the options. Nothing rang a bell.

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Sugar Bear wrote:

Pet Peeve.... Shepherd's Pie... should be made of lamb. When it's made of beef it's Cottage Pie. Does no one know what a Shepherd is anymore?

Around here, it would have corn between the meat and potatoes.

 

yes yes yes

remember i am married to a shepherd, er kiwi.

 

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I don't think that in those cases it is giving people what they want, but what they can do easily within the local regulations.  In some areas there is a mandate that everything is prepackaged according to their license. People can be pigs.. I can imagine people pouring things back in to a common serving pitcher. I'll take the mini-moo.

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I was looking at a ham and cheese bisuit recipe.  Has anyone with a continental only license tried that?

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TheBeachHouse wrote:

I was looking at a ham and cheese bisuit recipe.  Has anyone with a continental only license tried that?

Can you make scones? I went to a small bakery a couple weeks ago and had a cheddar, bacon and scallion scone that was delicious. I asked if they sauteed the scallions before adding them to the batter and they said no. Sounds pretty easy!

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Breakfast Diva wrote:

TheBeachHouse wrote:

I was looking at a ham and cheese bisuit recipe.  Has anyone with a continental only license tried that?

Can you make scones? I went to a small bakery a couple weeks ago and had a cheddar, bacon and scallion scone that was delicious. I asked if they sauteed the scallions before adding them to the batter and they said no. Sounds pretty easy!

 

We can't cook the bacon, which is why I was leaning toward ham.   It comes precooked.   But these days, you can get precooked bacon.   hmmmm.

 

Seriously, there have been no complaints.   People seem to like the sweets.  I don't.   I miss my 'real' breakfast.

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