Here's another 'What Not to Do' response. Unfortunately, I had to work with this owner last week...let's just say that it didn't go well. I truly believe that the real personality of the owner shows through on most of these type responses.
REVIEW:
I have stayed at the Inn 5 or 6 times in the last 3 years. I have yet to have A successful stay. I have had used bars of soap left in the shower, and half empty bottles of shampoo. Two times the coffee pots did not work. Once the curtain rod was on the floor. I have had to shower at my sisters house on at least 2 different occasions. Once the pilot was out on the water heater. And this last time I was in unit 1, and the shower control is broken, and I could not regulate the water temp to take shower. The units need curtains other than sheers. I did not see any smoke detectors. Or fire extinguishers on site. No WiFi.
Manager response: Under normal circumstances , I would thank you for taking the time to write a honest and thoughtful review but what you wrote about was neither thoughtful or honest . You say you stayed at the property 5 or 6 times and for the price you should get a shower . You got a shower as well as a refund . And now that I know you we're the one that reported the coffee pot not working I would of checked it before we replaced it . You claim all these things happened to you every time you stayed at the inn . I had stayed there myself at least 50 times and I never had any of the problems that you have nor has a anyone else . The shower that you had so much difficulty with is a Hansgrohne interaktiv shower panel . This shower panel has 6 body spray features as well as a hand held or stable top spray . It has a center nob that must be pushed in and turned to adjust the temperature . After hearing about the incident with you , I came up with a Plummer only to discover it worked perfectly . Seems no one understood how to work it . There will be sign posted with instruction for future use . We do have a working wifi but you need to bring your own computer as well as put in the code . And yes early this spring our pilot light on the hot water did go out but not while you were there . And yes we do have sheers covering the special windows that we had installed in 2009 . You Can see out but others cannot see in . Had you checked you would of noticed this . All the units do have working smoke detectors as well there are fire extinguishers , but I don't believe for a minute that you couldn't see them . The people reading these reviews are hoping to learn something about the property , unfortunately in your case they have learned nothing honest about the property . All is not lost though because we have all learned a great deal about you . Let me see if I have this correct : You can't shower without help , make coffee , use WIFI or see more than two feet in front of you . Neither can you tell a simple story without wildly exaggerating it . I think we all know someone like you . Now , every person I have talked to ( besides you ) says that not only do we have one of the most amazing spot on the river but we also have the most beautiful night sky's as well as the most comfortable beds and cleanest rooms they have ever slept in . In fact they all say that they have never slept better. Maybe that's why you have stayed with us 5 or 6 times ?.
