I have a great deal of problems with guests using my linens for everything other than their bodies and end up spending close to $400.00 every 90 days replacing stained and ripped, bath and hand towels and washcloths. I tried putting a sign in all of the rooms with a price list of items that also tells guests that if they use our bath linens as makeup and foundation removers instead of the makeup removers we put on every vanity, they will be charged the quoted price and still they continue to do it. When guest are here for more than one day, and we find stained towels, we ask them personally to Pretty Please don't use the linens and the next day, we find they did again.
Men in our rooms will use our bath linens to wipe their cars, their shoes and boots, their skis, motor cycles etc.
I tried added a Please Do Not Use in our confirmation Policies page and the fact that they will be charged if they do and still, we find they used the towel to wipe down their vehicle.
So, the question is this. Do any of you charge for ruined linens, or do you think the idea of charging ignorant guests is good or bad.
Men in our rooms will use our bath linens to wipe their cars, their shoes and boots, their skis, motor cycles etc.
I tried added a Please Do Not Use in our confirmation Policies page and the fact that they will be charged if they do and still, we find they used the towel to wipe down their vehicle.
So, the question is this. Do any of you charge for ruined linens, or do you think the idea of charging ignorant guests is good or bad.