BB.com gift cards

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Madeleine's picture
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09/29/2011

They must have sold a ton of these this year. And everyone wants to use them in August.

Can't take a 25% hit in peak season.

I've had 3 reservations online this week with 'gift card' as how they found us. 

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Generic's picture
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02/24/2011

Do you normally accept them?

It's funny how you seem to get people booking so far in advance with the cards. I usually get a great laugh at these people calling me a day before asking if I have a room because I'm one of the few people that accepts the cards... and I never have a room. Most of my advanced reservations seem to be from the other side of the pond.

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Madeleine's picture
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09/29/2011

Yes. They are usually advanced bookings. And, no, I don't take them at all. But I'm on their website so I must take them. Or, I have to take them, depending on how upset the guest is.

Generic's picture
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02/24/2011

If you didn't sign up to accept them, then how do you accept them? Just point out to the guest that you don't accept them, they may contact bedandbreakfast.com to complain. 

And tell them to go to the search page, click on "Advanced Search" and then choose "Accepts Gift Cards" and they will see who does. There are 5 who do. Which is damn good, because only 8 accept them around here and we have a lot more properties than your city does.

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05/22/2008

is that their rule now? I thougt you had the option to not take their gift cards. that is blackmail. I would post something to your listing with them that says you do not ake them. 

if they made me take them, i would be leaving them. there is only so far they can push as far as I am concerned. 25% is ridiculous. You know they flood the market and you are the one that suffers for it.

Madeleine's picture
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09/29/2011

No, the guest insists I have to take them. Because the guest did not read the fine print.

I don't have to take them. It is not required.

Generic's picture
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02/24/2011

Well, it's nice that they didn't read the fine print... but you simply have no way to accept them and they will need to discuss the matter with bedandbreakfast.com who sold him the cards.

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05/22/2008

well then be FIRM and tell thm NO you do not take them. why give yourself more grief and stress?? you do not need it. 

Madeleine's picture
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09/29/2011

I am firm. I don't take them. I can't take them, I'm not signed up. I can't verify they are valid, nothing.

Just mentioning I got 3 reservations online this week saying this was how they were paying and I had to say no to all of them.

Generic's picture
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02/24/2011

Oh good!

Reminds me of the story I once heard about an innkeeper who was accepting them, but instead of cashing them in, would reuse them on their vacation. Ugh! (And tax wise... not legal.)

Madeleine's picture
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09/29/2011

I thought about doing that! Accepting them and using for vacation. But I can't verify they have any dollar amount.

As long as I claim the income, don't see how it's a tax problem.

Generic's picture
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Yes, but do you think that this person was that scrupulous?

You absolutely can verify their value...

https://giftcertificates.bedandbreakfast.com/CertificateLookup.aspx

Madeleine's picture
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09/29/2011

I thought you needed to sign up to have access. Which makes no sense now that I think about it!

Generic's picture
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02/24/2011

What if you found one in the drawer. You would want to check that it still retained it's value, right?

Generic's picture
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02/24/2011

What if you found one in the drawer. You would want to check that it still retained it's value, right?

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