Advance booking - arrrrgh

3 replies [Last post]
Madeleine's picture
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Joined:
09/29/2011

Waiting for guests who have booked 3 rooms. They booked a year in advance. You got it. Looks like a no show. I called. No answer. Going to bed. Note is on door.

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TheBeachHouse's picture
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Joined:
06/24/2013

what did you end up doing?   did you charge them full price?   any word from them?

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TBH

 

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Joined:
05/22/2008

with it being that far in advance, dont you do a reconfirm closer to stay date? i would to be sure.

Madeleine's picture
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Joined:
09/29/2011

I usually do them all 3 days out but I missed this one. Also usually do one 3 months out but missed that, too. Forgot to put in my reminder.

I'm more annoyed at myself than the guests.

 

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