oh here's a toilet I will just use it ...and not flush it

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JBloggs

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Yeah leave one room unlocked and see what happens. I smell a putrid smell, what the! I go in and sure enough someone used the toilet. What the hell is wrong with people!
angry_smile.gif

It would have been from yesterday morning (in the no show room), so as you can imagine it was not just an unflushed toilet at this point. Now I had to flush, spray, flush spray, then clean it and leave.
Why do you lock the other rooms? GEE YOU ARE SO MEAN JB, YOU ARE NOT CUSTOMER SERVICE Orientated.
Golly gee why do innkeepers burn out, it is soooo much fun... (was almost as bad as the mummified-socks-in-the-closet day smell)
cry_smile.gif
 
This is one of the worst things, too, because I know WE are not always the ones to find this problem.
In most cases the doors are closed, too, even if not locked.
That means a prowler. A guest who wiggles door knobs looking for an open, but not necessarily empty, room.
And what's with not flushing? I see the tp is unrolled. I almost guarantee an unflushed toilet. Ewww people!
 
This is one of the worst things, too, because I know WE are not always the ones to find this problem.
In most cases the doors are closed, too, even if not locked.
That means a prowler. A guest who wiggles door knobs looking for an open, but not necessarily empty, room.
And what's with not flushing? I see the tp is unrolled. I almost guarantee an unflushed toilet. Ewww people!.
The flush would alert you that someone was where they did not belong. They KNOW better and are making sure they do not get caught.
 
This is one of the worst things, too, because I know WE are not always the ones to find this problem.
In most cases the doors are closed, too, even if not locked.
That means a prowler. A guest who wiggles door knobs looking for an open, but not necessarily empty, room.
And what's with not flushing? I see the tp is unrolled. I almost guarantee an unflushed toilet. Ewww people!.
The flush would alert you that someone was where they did not belong. They KNOW better and are making sure they do not get caught.
.
gillumhouse said:
The flush would alert you that someone was where they did not belong. They KNOW better and are making sure they do not get caught.
Yes!
I bet if we saw what went on people DO go into other rooms that are left unlocked. That is just not good.
 
I sometimes use a coin and lock the bathroom door from the outside when I leave the room open.
Just thinking back, I can probably count the number of times people haven't flushed on a single hand. It's gross. Don't they know the song? ... if it's brown, flush it down!
 
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
 
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask..
i wouldn't risk it - next guest goes into the room and you get slammed on tripadviser for not cleaning properly.
 
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask..
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
 
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask..
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
.
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
Yes thank you, that is correct. The note on the front door and me not sleeping ALL night wondering if they ever arrived, they did not. A no show.
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors (and for those of you who don't have guest room locks, then "here's your sign")
shades_smile.gif

I share this for those who do not understand this, not so much for those who do. Those who cannot imagine this ever happening at their place.
 
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask..
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
.
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
If you don't leave keys outside, how do you handle self checkins? Or do you not permit them?
 
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask..
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
.
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
Yes thank you, that is correct. The note on the front door and me not sleeping ALL night wondering if they ever arrived, they did not. A no show.
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors (and for those of you who don't have guest room locks, then "here's your sign")
shades_smile.gif

I share this for those who do not understand this, not so much for those who do. Those who cannot imagine this ever happening at their place.
.
Joey Bloggs said:
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
Yes thank you, that is correct. The note on the front door and me not sleeping ALL night wondering if they ever arrived, they did not. A no show.
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors (and for those of you who don't have guest room locks, then "here's your sign")
shades_smile.gif

I share this for those who do not understand this, not so much for those who do. Those who cannot imagine this ever happening at their place.
And I'm listening. I think I mentioned, we leave the doors open on purpose for a kind of advertising. Guests can see that all the rooms are different and that all have ocean views. But I'm thinking with more and more people coming for the summer, locked doors make sense.
Cannot imagine using a random toilet and worse, not flushing. eww.
 
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask..
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
.
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
Yes thank you, that is correct. The note on the front door and me not sleeping ALL night wondering if they ever arrived, they did not. A no show.
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors (and for those of you who don't have guest room locks, then "here's your sign")
shades_smile.gif

I share this for those who do not understand this, not so much for those who do. Those who cannot imagine this ever happening at their place.
.
Training new housekeeper to knock first then unlock door and then yoo hoo before entering.
She's forgotten to unlock the door but no need it wasn't locked in the first place.
So, yes, guests go off and don't check if they've locked the door.
 
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask..
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
.
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
Yes thank you, that is correct. The note on the front door and me not sleeping ALL night wondering if they ever arrived, they did not. A no show.
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors (and for those of you who don't have guest room locks, then "here's your sign")
shades_smile.gif

I share this for those who do not understand this, not so much for those who do. Those who cannot imagine this ever happening at their place.
.
Joey Bloggs said:
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
Yes thank you, that is correct. The note on the front door and me not sleeping ALL night wondering if they ever arrived, they did not. A no show.
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors (and for those of you who don't have guest room locks, then "here's your sign")
shades_smile.gif

I share this for those who do not understand this, not so much for those who do. Those who cannot imagine this ever happening at their place.
And I'm listening. I think I mentioned, we leave the doors open on purpose for a kind of advertising. Guests can see that all the rooms are different and that all have ocean views. But I'm thinking with more and more people coming for the summer, locked doors make sense.
Cannot imagine using a random toilet and worse, not flushing. eww.
.
TheBeachHouse said:
Joey Bloggs said:
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
Yes thank you, that is correct. The note on the front door and me not sleeping ALL night wondering if they ever arrived, they did not. A no show.
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors (and for those of you who don't have guest room locks, then "here's your sign")
shades_smile.gif

I share this for those who do not understand this, not so much for those who do. Those who cannot imagine this ever happening at their place.
And I'm listening. I think I mentioned, we leave the doors open on purpose for a kind of advertising. Guests can see that all the rooms are different and that all have ocean views. But I'm thinking with more and more people coming for the summer, locked doors make sense.
Cannot imagine using a random toilet and worse, not flushing. eww.
Imagine the great advertising you would have if they mentioned a floater in their toilet on TA. (Just sayin' sorry for being graphic, but it is graphic)
 
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask..
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
.
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
Yes thank you, that is correct. The note on the front door and me not sleeping ALL night wondering if they ever arrived, they did not. A no show.
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors (and for those of you who don't have guest room locks, then "here's your sign")
shades_smile.gif

I share this for those who do not understand this, not so much for those who do. Those who cannot imagine this ever happening at their place.
.
Joey Bloggs said:
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
Yes thank you, that is correct. The note on the front door and me not sleeping ALL night wondering if they ever arrived, they did not. A no show.
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors (and for those of you who don't have guest room locks, then "here's your sign")
shades_smile.gif

I share this for those who do not understand this, not so much for those who do. Those who cannot imagine this ever happening at their place.
And I'm listening. I think I mentioned, we leave the doors open on purpose for a kind of advertising. Guests can see that all the rooms are different and that all have ocean views. But I'm thinking with more and more people coming for the summer, locked doors make sense.
Cannot imagine using a random toilet and worse, not flushing. eww.
.
An option for you is to leave the doors open but always check the bathrooms before check in and then lock the doors at night.
I hate the look of my house with all the doors closed during the day. I need the light.
But, you have to know that we have had to reclean bathrooms several times.
We've had guests send their kids to shower in other bathrooms, take all the towels, and, being teenagers, leave their dirty clothes for mommy to go pick up in the other rooms.
And still, 10 years later, the only door we lock is the one to the hall bathroom.
 
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask..
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
.
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
Yes thank you, that is correct. The note on the front door and me not sleeping ALL night wondering if they ever arrived, they did not. A no show.
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors (and for those of you who don't have guest room locks, then "here's your sign")
shades_smile.gif

I share this for those who do not understand this, not so much for those who do. Those who cannot imagine this ever happening at their place.
.
Joey Bloggs said:
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors...
So far my system has worked perfectly for me. The doors on all my suites are like doors on hotel rooms, in that if the door is closed, it's ALWAYS locked from the outside.
They are all keypad operated, so as long as guests remember their 4-digit code, they can never get locked out of their own room, but nobody else can get in. So far nobody has forgotten their code, so zero problems.
 
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask..
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
.
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
Yes thank you, that is correct. The note on the front door and me not sleeping ALL night wondering if they ever arrived, they did not. A no show.
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors (and for those of you who don't have guest room locks, then "here's your sign")
shades_smile.gif

I share this for those who do not understand this, not so much for those who do. Those who cannot imagine this ever happening at their place.
.
Joey Bloggs said:
Madeleine said:
MtnKeeper said:
Locks the doors, PERIOD. I would never take the chance that after I clean a room someone has gone in to look around, borrow a towel, use the toilet, etc. They only get the key to the room they pay for for this exact reason. It takes away this possibility and stress for us and ensures that our guests get their perfect clean room. If someone wants to see another room for a future stay, they can ask.
I think it was unlocked originally for a late arrival. Which means that guest who used it may have been rattling door knobs in the middle of the night.
We don't leave keys outside any longer
Yes thank you, that is correct. The note on the front door and me not sleeping ALL night wondering if they ever arrived, they did not. A no show.
I am pretty sure that is what I said in the orig post to lock your doors. I also said that we cannot guarantee guests will lock their own room doors (and for those of you who don't have guest room locks, then "here's your sign")
shades_smile.gif

I share this for those who do not understand this, not so much for those who do. Those who cannot imagine this ever happening at their place.
And I'm listening. I think I mentioned, we leave the doors open on purpose for a kind of advertising. Guests can see that all the rooms are different and that all have ocean views. But I'm thinking with more and more people coming for the summer, locked doors make sense.
Cannot imagine using a random toilet and worse, not flushing. eww.
.
An option for you is to leave the doors open but always check the bathrooms before check in and then lock the doors at night.
I hate the look of my house with all the doors closed during the day. I need the light.
But, you have to know that we have had to reclean bathrooms several times.
We've had guests send their kids to shower in other bathrooms, take all the towels, and, being teenagers, leave their dirty clothes for mommy to go pick up in the other rooms.
And still, 10 years later, the only door we lock is the one to the hall bathroom.
.
Madeleine said:
And still, 10 years later, the only door we lock is the one to the hall bathroom.
It is hard to lock everything all the time, every day is a blur. It is not easy.
Remember it was only a month or so ago that old man told his wife to go use such and such a bathroom. I was aghast, YOUR VERY OWN FRIGGIN' PRIVATE BATHROOM is 10 feet away!
Groups ARE THE WORST. If there is EVERY A TIME to lock everything, it is when you have couples traveling together or more, as they think they own the whole place!
 
When a guest leaves for the day and doesn't lock their door, what's your policy? After you refresh, do you lock the door or do you leave it open like they did?
 
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