How does wasting my time endear me to your product?

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Four telemarketers called today. I am not answering the phone a lot lately.  I know it is bad form, but I really believe if you leave a message you will get a response from me. Or follow the voicemail instructions to book online to save $10 or check avail.

Four calls before 10am.  Today was a day I decided to answer each call. I am cooking serving guests. I answered each one after knowing they were marketers with the same response

"How is wasting my time, interrupting me while I am working going to endear me to your product?!"

They could care less. But they aggravate the heck out of me. I could answer local "what time is lunch served" which leads to "I thought you served chicken..."and so on and so on and 20 minutes later... and telemarketers all day long.

So if you want to reach me, leave a message and I will return your call!

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I am answering the phone this afternoon. On the fourth waste of my time I get:

A young man just called from a local company to say they offer "social media and web development." I asked him if he has seen our social media marketing online? Uh no. So you are offering me something you know nothing about? Uh no, we are calling from a list from the chamber.

I said "Buddy if you want to make any sales you may consider GOOGLING the business first and then you can discuss their needs."

I am sure he won't take my advice. Why would WE have social media marketing, a B&B? doh.  I am here all week, don't forget to tip your waitress!

Highlands John's picture
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I get letters all the time from a company called United Kapital offering to lend my business money.

They send so many that I used to put them in the bin, but I'm so fed up with them that now I keep them. 

One day I'm going to put "Unknown at this address - return to sender" stickers on them and every time I past the post box I'll send one back.

I currently have 10.

 

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gillumhouse's picture
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We have done that with the pre-addressed envelopes that are postage paid. Only we send Company Y Company B's blank forms and give Company J the stuff from Company Y, etc

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The harpist sent me all her information, working on a youtube thing and has no website, so an email full of contact info and references. I asked her to share our info on her facebook page and recommend us. THEN I will share her info, I am sure it won't happen.

The hands keep grabbing...

Breakfast Diva's picture
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Yup, no matter where you turn, they're grabbing. I was asked to comment on an issue in our community by an online local news source. They did use it. Now guess what, they want me to advertise on their news blog...only $50 a month. Yeah....sure.....

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Thank god that in my line of work it isn't telemarking that interrupts my day (the people trying to sell to me are overseas) it unfortunate is a combination of Spam and unsolicited green coffee samples. I simply throw the samples into the trash and email the exporter a "not so nice" email asking them to stop. Works pretty well most of the time. BTW chicken for lunch sounds great Smiling

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We had so many robo calls and  marketers this winter on our 800 number.  Even in the middle of the night!  Grrrr.   After reading instructions from our phone book,  after each call if I hung up for a few seconds to disconnect them and then picked up the receiver to get a dial tone, and then punched in #01# and hung up, that number would be blocked for 30 days.  Had to do that lots over the winter but have not had any calls for the last couple of months.  Don't know if other phone companies offer this but worth checking out the phone book.  I think there is always a way to block calls weather 800 numbers or personal numbers.  Just a thought.!     Still being the luddite that I am I was unable to log in for a few months..  Finally got the daughter-in-law to help the luddite.  You might wish I was still a luddite!!!

Highlands John's picture
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charlie may wrote:

robo calls

Ha-Ha. Love it.

 

I get these all the time, the Scottish Government is offering grants to people to upgrade their windows and boilers to more energy efficient ones. Every day I get the robo calls "We are calling to let you know... blah blah blah, press 2 if interested, press 9 to be taken off the list".

I used to press 9, they still keep coming.

Then I started pressing 2 and when they called back I told them to take me off the list and stop calling because this is a TPS registered number.

I still press 2 every time, they've just given up calling me back. Ha.

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charlie may wrote:

We had so many robo calls and  marketers this winter on our 800 number.  Even in the middle of the night!  Grrrr.   After reading instructions from our phone book,  after each call if I hung up for a few seconds to disconnect them and then picked up the receiver to get a dial tone, and then punched in #01# and hung up, that number would be blocked for 30 days.  Had to do that lots over the winter but have not had any calls for the last couple of months.  Don't know if other phone companies offer this but worth checking out the phone book.  I think there is always a way to block calls weather 800 numbers or personal numbers.  Just a thought.!     Still being the luddite that I am I was unable to log in for a few months..  Finally got the daughter-in-law to help the luddite.  You might wish I was still a luddite!!!

What's a phone book????

Seriously, get rid of the 800 number. Every innkeeper I know has the same problem with theirs, as I once did. I got rid of mine about 3 years ago. No negatives and I get to sleep through the night. We have to keep our phone active over night because of lack of cell service...it's the only way our guests or their families can call us in case of an emergency

Madeleine's picture
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What phone company uses that code to block calls? Curious as we had those 800# calls constantly.

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Generic's picture
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Ours is *60#01# to the same thing.

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I answered another one, just for props. She wants to play the harp for $500 at our small elopements. At least it was a real person from the area this time. if she shares our information I am happy to share hers, but no, sorry not going on my "vendor" list.

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Good Lord!  I'll come and play it for $250!

Generic's picture
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Today, as with most days, I have received these telemarketing SEO calls. They asked for the owner (me) by name. When I told that they had reached the reservation desk in Oklahoma and that I can't transfer calls, they hung up on me.

But it left me wondering. If they are so good at SEO why would they need to make cold calls like this. I should be able to look them up on the web and just write best SEO for bed and breakfasts and voila, they should be the top of the list...

I think I'm going to start asking them to spell the company name, as if I'm taking a message and wait see if they ask me why I'm carefully asking them to spell their name. And when they ask, tell them that my boss told me to start a black list of companies never to use because they telemarket.

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How about the emails that start off, "We couldn't find you on the internet!!! You are losing business!!!"

Or the email addresses that are joe@myseo,biz,com.

Better still Joe.SEO.biz@ gmail,com

And, of course, we can always tell when the old phone list has been resold and everyone starts asking for the po.

I like to tell them the owners live in the Bahamas and do everything via Skype. And employees are not allowed to give out the phone number.

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Madeleine wrote:

How about the emails that start off, "We couldn't find you on the internet!!! You are losing business!!!"

I get two or three of those a day.

The other ones that really annoy me are those with a subject line that's made to look like a booking enquiry, like "Do you have vacancies?".  I'm really going to use a company that uses subterfuge.

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I always check caller ID before answering.  If it just gives a location and number it's a telemarketer.  I get 4-5 of those a day.  This morning at 8:30am TA called.  HUH?  At breakfast?  and followed up with an e-mail promising to give our B+B (using the wrong name all together) lots of business and wanting to follow up with a meeting.  Fat chance they will get anything from me. 

 

 

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gillumhouse's picture
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I get "dead air" and say, "Happy New Year" and hang up.

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I just had a friend call me. Someone sent an email telling him there were problems with his computer...NOT...I just set it up for him and it is almost new!!!!

He replied and called their number, They took control over his computer...put I don't know what on it and of course charged his credit card!!! 

Then the foreign speaking gal said "oh you have way too many out of date drivers" I can't fix them all. You just need to take the laptop to Sta pl e s and they will finish it for you with their program!!! WTF!!!!!!  So he did and the folks at Staples just laughed at him and said "cancel your credit card now!"

I can't tell you how many times I have told him....NEVER answer an "out of the blue" email and HANG UP if someone tries to tell you something they can do with your computer or website to help you!!!!   

He's bringing the laptop by this afternoon. I hope I will be able to get rid of whatever they did!!!! I warn and warn people I know and not just seniors. Seems like every website I do..they of course are found...and scammers try to do their thing. PLEASE tell anyone and everyone you know...not just Seniors!!!

Highlands John's picture
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I get these calls all the time, I just wind them up, they get so furious with me, makes me laugh.

My favourite reply is to say "I have two computers so if you tell me the IP address of the computer with the problem I'll know which one". They then say they don't have the address and I tell them they can't possibly be getting messages from my computer without knowing the IP address, or they say they can't tell me because of security and I say how do I know which computer to fix.

I kept one guy on the phone for ages the other day, pretending I didn't know where the windows key was, and messing about. It went on for so long that in the end I just said to him "I can't believe you haven't worked out by now that I know this is a scam and I've just been winding you up", at which point he hung up.

The other one that really annoys them is if after a long conversation you say "I don't have a windows PC, it's an apple mac".

 

The longer I can keep them on the phone wasting their time, the less time they have to trick people like your friend.

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I've been getting the "windows" calls lately too.  As soon as they announce themselves, I exclaim excitedly "Oh!  Thank God!  Do you have double pane available?  Or Low E?  I really need to replace these old windows!"  A couple of them tried to explain that wasn't the type of windows they were representing, but I just continued to act like I was off my rocker (sometimes I wonder if I'm really acting?).

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BananaE29 wrote:

I've been getting the "windows" calls lately too.  As soon as they announce themselves, I exclaim excitedly "Oh!  Thank God!  Do you have double pane available?  Or Low E?  I really need to replace these old windows!"  A couple of them tried to explain that wasn't the type of windows they were representing, but I just continued to act like I was off my rocker (sometimes I wonder if I'm really acting?).

Now that's funny!

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Flower's picture
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We had the same person call us . Each time we told them to take us off your emailing. Of coarse they didn't. So we took the fellows name his company name his contact number to call him. With that in tale we hang up and reported it to R C M P hot line. Voila no more phone calls, Success at last.!

We learned the hard way with a common company that sells protection for your computers  Like mc  ca  f ee . We got a virus. So called them they hooked us up to a teck who was supposed to fix up the bug . Well to make a long story short they left 7 other un fixed virus and charged us $ 95.00 to fix it plus the cost of their hard ware to installed their protection . The short of it we had to buy a new computer.

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TheBeachHouse's picture
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06/24/2013

that is awful.

 

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Generic's picture
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Answer with "Reservation line. Can I take your booking?" And when they ask, tell them that you are an answering service (in Utah) and the main office doesn't take telephone calls, just dispatches via a homing pigeon. It shuts them down so quickly!

Madeleine's picture
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I generally go with the "reservation desk" line when the Cid shows some sort of weirdness.

Lately, tho, there is one company that spoofs real phone numbers and real names. I've gotten caught by that one a few times.

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Jon Sable wrote:

Answer with "Reservation line. Can I take your booking?" And when they ask, tell them that you are an answering service (in Utah) and the main office doesn't take telephone calls, just dispatches via a homing pigeon. It shuts them down so quickly!

Nope not this time. They got me this time. 

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Jon Sable wrote:

Answer with "Reservation line. Can I take your booking?" And when they ask, tell them that you are an answering service (in Utah) and the main office doesn't take telephone calls, just dispatches via a homing pigeon. It shuts them down so quickly!

hahahahhah    love this.

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