11am check in?

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Would you allow it if you had the room available? She said she is flying in at 10am and then flies back out the next morning at 430am.

 

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TheBeachHouse's picture
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06/24/2013

Joey Bloggs wrote:

Would you allow it if you had the room available? She said she is flying in at 10am and then flies back out the next morning at 430am.

 

Yes.   We allow it if we can.  

I can't think of a reason why not to.  The person is there, I am there, the room is ready.   It saves me from waiting for the check in later in the day.   win/win

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She will be here at 10am. She didn't pick the least priced room, so I am grateful she was nice to do that.

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01/12/2013

In this situation, I would have said yes.  As Cambs mentioned, it gets them out of my way and I can get on with my day.  For those situations that are different, say, as Ice suggested, I recommend to the guest  "A Little More Time" package.  It's an early check in (as early as 1 PM) and a late check out (as late as 2 PM).  I am able to do this (most of the time) because I only have four rooms, and I keep good records of things.  So on my availability calender (that I keep on my desk), I will indicate to myself that it's an early in, late out rez.  Then if I get another call for that same room for an adjoining date,  I can tell them that option is not available (website indicates "based on availabiltiy).  The cost is $49.  That's $10 an hour, and is worth it to a lot of people.  This package is non refundable. My day revolves around this, and if traffic or jobs held them up, I still charge.
 

If they don't want the late check out, then I offer to split the cost to allow them to check in earlier.  It's not much money, but it's something, and it helps keep me from getting too irritated when they don't come early like they said they wanted to.  If they paid for it, they are more likely to be respectful of my time.

Joey Camb's picture
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04/02/2010

see I would - gets them in and out of the way, would suggest a small early check in fee? and make it clear they can't arrive earlier than 11 as you will be busy with breakfast.

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Ice
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02/22/2010

I have guests coming for the 4th of July and want an 10 am check in.  I don't think I'm going to start that.  It is one thing when you fly,but when you drive and I you are only staying 2 nights instead of 3 (holiday weekend) sorry but NO.

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06/24/2008

Ice wrote:

I have guests coming for the 4th of July and want an 10 am check in.  I don't think I'm going to start that.  It is one thing when you fly,but when you drive and I you are only staying 2 nights instead of 3 (holiday weekend) sorry but NO.

Ice, in this case I am totally with you!  What they are wanting is the use of 3 full days for the price of 2.   Unless they live a couple hours out, they are paying to stay SOMEWHERE else the night before. 

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06/24/2008

ONLY if:

1) I confirmed the early arrival no earlier than the day before.  Would never want to commit earlier in case the room could be filled the day before.  Gotta have time to clean!

2) IF it is convenient for ME!   If it is going to put me in a bind no way.  

3) A small fee too.

Highlands John's picture
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04/16/2010

yes

We get these sorts of requests too, mostly from people traveling up by train on the overnight sleeper from London, that arrives 8am-ish.I let them drop their luggage off and then say come back after 12. The problem is they don't sleep very well on the train  so they want to come in here and go to bed for a couple of hours. I don't like having people in the house when we're trying to clean.

Also a lot depends of peoples attitudes. The "We need to...."s are less likely to get in early than the "Would you mind if we...."s.

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10/07/2008

Copperhead wrote:

ONLY if:

1) I confirmed the early arrival no earlier than the day before.  Would never want to commit earlier in case the room could be filled the day before.  Gotta have time to clean!

2) IF it is convenient for ME!   If it is going to put me in a bind no way.  

3) A small fee too.

It's tomorrow. We have rooms open and they are clean.

Breakfast Diva's picture
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05/26/2009

Joey Bloggs wrote:

Copperhead wrote:

ONLY if:

1) I confirmed the early arrival no earlier than the day before.  Would never want to commit earlier in case the room could be filled the day before.  Gotta have time to clean!

2) IF it is convenient for ME!   If it is going to put me in a bind no way.  

3) A small fee too.

It's tomorrow. We have rooms open and they are clean.

I'm with you...I would have said yes also.

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10/07/2008

I went ahead and told him yes. Would be a self check in if he arrived at that time. He was very polite and sweet, so heckyeah!

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01/12/2013

yes

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01/12/2013

I would. No reason not to, IMO

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