Copyrighted Infringement on Download

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Breakfast Diva

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We have just been notified by our ISP and Uni ver sal, that there was a download on our ISP which was illegal. They provided date and time, and we have narrowed down the culprit.
Fortunately, they are not fining us. Has this happened to any of you? What can we do to stop this in the future? They used a bit torrent, so as far as I know there is no specific web address I can block on our wifi. I want them to be able to stream, but we can not have our system compromised like this!
We plan on writing a notice with our wi-fi password that by using our system they are agreeing to download only legal downloads and that we will be able to identify who doesn't. We'll also say that we will take legal action against them and fine them $1,000. I figure we need to scare the crap out of them.
Any help is appreciated.
 
Tell you ISP that you are on a shared IP and therefore you are legally under the ISP designation since you are providing IP and not legally under the 3 strikes rule. Essentially when you allow access to many people you get covered by a different designation which doesn't hold you personally responsible.
If you really want to protect yourself, you can actually put your entire connection via a VPN and Private Internet Access, they charge $40 a year and basically you choose one of the access points and all traffic is anonymous at that point.
 
Here's some good news.
I called Charter today and since we have a business account, we are in the same catagory as a hotel or motel and so the behavior of our guests is not held against us. Except for signage with the wi-fi password, there is really nothing we can do. The rep told me that it's even possible that they did not download the piracy on our system, but when they did log on here, their shared files could have been used through the wi-fi by someone else out in the internet sphere.
If you don't have a business account, you might think twice about getting one instead of a personal account with your ISP provider. I have now gotten 4 e-mail notices of offenses from this one guest stay. Seems it's a tv show and for each episode they had, I'm getting a scary notice. It's also a delayed notice, so by the time I get it, more than likely the guest is already checked out.
 
Here's some good news.
I called Charter today and since we have a business account, we are in the same catagory as a hotel or motel and so the behavior of our guests is not held against us. Except for signage with the wi-fi password, there is really nothing we can do. The rep told me that it's even possible that they did not download the piracy on our system, but when they did log on here, their shared files could have been used through the wi-fi by someone else out in the internet sphere.
If you don't have a business account, you might think twice about getting one instead of a personal account with your ISP provider. I have now gotten 4 e-mail notices of offenses from this one guest stay. Seems it's a tv show and for each episode they had, I'm getting a scary notice. It's also a delayed notice, so by the time I get it, more than likely the guest is already checked out..
Right, you are an ISP essentially :)
 
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