How to respond to service before you owned the place?

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jmj

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I have really been trying to get more reviews, and today, there was one! Yeah! But upon closer look, from August 2013! We just started last month. :(
Besides the broken English, not a very good review. You don't remember what you ate? Why would your review it then? And they just gave you a plate of fish? Sounds fishy.
But, has this happened to you? This was on t a .
The review:
My husb...and had fish n' Chips, he wasn't surp rised, I don't remember what I had but what I do remember is that the menu said it was accom panied with french fries, and they didn't give them to me, I called the waiter and ask where are my french fries, and he said: -"you ordered fren ch fries?". I told him to read the menu and give me every thing on the description of my dish. I Never c ame back.
 
Contact TA, tell them you are new owner and ask for removal. Cross your fingers, say 10 our Fathers, make 5 Novenas, and pray and they MIGHT remove it.
 
Contact ta and say you just opened so they could not have eaten there last year.
If ta argues, and they will, write a manager response and say under new management.
 
You inherited the good with the bad.
I would address it if you have access and say "Proud to say UNDER NEW MANAGEMENT! Please come back and give us another try!"
 
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