Need a little help with this disgusting cleaning job

So our housekeeper discovered today after the guests checked out, that they apparently had a little accident last night. There was a great big #2 stain that soaked through the sheets, pillowtop mattress cover and onto the mattress. Yuck!
First time I've dealt with this... Any advice on the best way to clean the mattress?? The pillowtop went into the wash but not sure what to do with the mattress itself.

i am dealing with this for an elderly relative.
here is the link that i am following instructions on. i can't vouch for it as i'm in the process of doing the same thing right now.
enzyme cleaner, white vinegar, paper towels ... gloves ...
good luck.

we had a number 1 last week was LIVID! we havn't had one in 4 years
Was a room in a period where we were fully booked so had to get it sorted for the next guest who was coming in about 11am! the "bleep" had come down for breakfast and said nothing so we lost 3 hours of sorting time there! totally grassed him up to his boss mind! we use fairy washing up liquid or if I have it in spray on fabric cleaner - duvet and topper off to the laundry, scrubbed mattress and got the chamber maid's nephew who was helping her that day to hair dryer it non stop - then thin piece of cotton then iron to get out the last of the damp.

Oxi in cold water. Same in the washing machine. Make sure the stain is out before you put it in the dryer. Soak in cold water with oxi if it is still in. Shout advanced also works wonders on all kinds of stains. The vinegar is for the smell, you can also use vodka for the smell.
I don't envy you, good luck.

Because we dealt with a bed wetter for a week, all of our beds now have plastic mattress covers under the mattress pads.
I can't help with the cleaning part, just the suggestion going forward to have the plastic covers on the beds.

so far, i think i'm having good luck with the mattress stain. i've doused it with oxy clean and blotted and repeated. it seems the stain color is going away. then i'll work in some white vinegar once the stain seems gone for lingering odor issue. i don't know how you can speed up the process though! i want it all gone.
i purchased a big rubber/flannel pad for under the mattress pad which didn't get put back on the bed at the last changing apparently.

seashanty said:

so far, i think i'm having good luck with the mattress stain. i've doused it with oxy clean and blotted and repeated. it seems the stain color is going away. then i'll work in some white vinegar once the stain seems gone for lingering odor issue. i don't know how you can speed up the process though! i want it all gone.
i purchased a big rubber/flannel pad for under the mattress pad which didn't get put back on the bed at the last changing apparently..

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vodka or rubbing alcohol will dry faster than vinegar... but are more expensive, of course

will vodka or rubbing alcohol get out the odor the way vinegar does?

Another idea we used To get rid of the smell we used orderstroyer by ZEP It is deodorizer Industrial strength We also use full strength folex in my small bistro carpet cleaner. As it sucks up stain along with putting the folex on the mattress and be able to keep it a bit dryer while trying to get the stain out.As it has a lot of suction power.
I wish you all the best. It is not an easy task for sure. I would lend you a gas mask If I could?

Jon Sable said:

Oxi in cold water. Same in the washing machine. Make sure the stain is out before you put it in the dryer. Soak in cold water with oxi if it is still in. Shout advanced also works wonders on all kinds of stains. The vinegar is for the smell, you can also use vodka for the smell.
I don't envy you, good luck..

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Jon Sable said:

The vinegar is for the smell, you can also use vodka for the smell.
I don't envy you, good luck.

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There is a better use for the vodka, use vinegar!

BB-proof, water-proof mattress covers are well worth the money. I put my toppers inside the cover also, so the only thing at risk is the sheet. My covers don't have any plasticy crackle to them at all.

Arks said:

BB-proof, water-proof mattress covers are well worth the money. I put my toppers inside the cover also, so the only thing at risk is the sheet. My covers don't have any plasticy crackle to them at all..

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Arks said:

BB-proof, water-proof mattress covers are well worth the money. I put my toppers inside the cover also, so the only thing at risk is the sheet. My covers don't have any plasticy crackle to them at all.

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where did you get them?

Got them from InnStyle, but I no longer see there the exact ones I got.
But the thing is, just look for something that covers all these bases:

• BB proof
• Waterproof
• Breathable

Mine don't feel like plastic at all. I think it's something like gore-tex (therefore not cheap), a fabric that's so fine water molecules can't penetrate but air can still pass through.

Arks said:

Got them from InnStyle, but I no longer see there the exact ones I got.
But the thing is, just look for something that covers all these bases:

• BB proof
• Waterproof
• Breathable

Mine don't feel like plastic at all. I think it's something like gore-tex (therefore not cheap), a fabric that's so fine water molecules can't penetrate but air can still pass through..

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To stop BB they need to be woven to less than 3 microns.

Innkeep said:

Arks said:

BB-proof, water-proof mattress covers are well worth the money. I put my toppers inside the cover also, so the only thing at risk is the sheet. My covers don't have any plasticy crackle to them at all..

Click to expand...

Arks said:

BB-proof, water-proof mattress covers are well worth the money. I put my toppers inside the cover also, so the only thing at risk is the sheet. My covers don't have any plasticy crackle to them at all.

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where did you get them?
.

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Look at the resources on innspiring. A long time ago I posted about Safe Rest. Just contact them about getting a wholesale account. We just bought more from them and there is no minimum and they are excellent products and CHEAP compared to what you find in the stores. We have the bb encasements and now we just bought the waterproof pads (terry). We haven't put the pads on yet, but they were less than $15 for the highest quality and kind size! The last pad I bought in the store cost me $65!