Do you provide ice for your guests?

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Yes, cubes from a tray or freezer if they ask
49% (17 votes)
Yes, they can help themselves to an ice maker
34% (12 votes)
Yes, we put an ice bucket out each day for guests
6% (2 votes)
No
3% (1 vote)
Other
9% (3 votes)
Total votes: 35

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Arks's picture
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I still have my 10 cup Mr. Coffee for the guests to use, and supply coffee pouches for it, but since I added the Keurig machine months ago only one person, ONE, has used the Mr. Coffee. Everybody else uses the Keurig.

One guy even bought a whole box of his favorite pods, used about 6 out of it, and left all the rest for me! cool

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10/07/2008

I ordered a portable counter top ice maker today online. I hate buying items like this that are rarely used, our microwave is this way, but when someone wants it they want it. So there ya have it, one more ugly thing for the dining room. I will have to rework the guest service area to fit this in there now. 

* Update on the one cup coffee machine (Keurig) I think I promised 6 months or so ago. I got the simplest model, you have to put water in for one cup only, and it has been successful. Guests enjoy it in the evening, and early morning before the big pot comes out. I had to 86 the mini moos, they were always tossin' chunks in the coffee. I could never seem to keep them fresh as they state on the package. 

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05/30/2008

For anyone who does breakfast service to the rooms, individual French press pots are making a big hit these days for a bit of a "wow" factor in terms of service.  Just thought I'd mention it here with the coffee discussion.  Smiling

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Breakfast Diva's picture
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Samster wrote:

For anyone who does breakfast service to the rooms, individual French press pots are making a big hit these days for a bit of a "wow" factor in terms of service.  Just thought I'd mention it here with the coffee discussion.  Smiling

We've been offering French press to our guests for a couple years now. They get a choice of drip or press. Most are now requesting the French Press. We have a caraffe of boiling water we deliver with in and the guest does their own steep and press.

Skamokawa's picture
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08/24/2008

ditto on the mini moos.  a pint of half and half goes in the guest fridges before each stay.  adds to the shopping list, but 2  gone bad mini moos was 2 too many.

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Madeleine's picture
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We dumped the mini moos, too. Same deal. Couldn't keep them fresh.

I think guests like the keurig. We refill it before shutting up for the night and it's usually not empty in the morning. 

If guests use the 8 oz setting it makes around 6 cups.

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Generic's picture
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Funny how things can be different. We are actually getting rid of the Keurig. The coffee isn't strong enough and the flavoured ones just sit there. We're going to move to making decaf Americano for guests who want decaf.

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Madeleine's picture
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Not sure if I mentioned this before but we had a family from Italy last week. I try to get the espresso pods for them but I can't find them any longer.

I pointed to the machine and said caffe americano. The mom, I loved her at that moment, said, "we know we're not in Italy. It's OK."

I love the Italian travelers! Happiest guests ever.

Highlands John's picture
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04/16/2010

We have a fridge in OUR kitchen with an icemaker on the front. Probably get asked once a year.

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Proud Texan's picture
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Each of our rooms has a mini-fridge with ice trays.  In six years we've never been asked for more ice.

Tom
Tom's picture
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10/11/2009

Guest lounge has a conventional full size fridge just for guest use and it has an ice maker. 

We have (had) a Summit under counter ice maker but it didn't keep ice - it just made it - and it croaked.  Not at all worth the $$.

Arks's picture
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05/22/2010

That's just a generic photo I found. I haven't picked a brand yet. Diva can perhaps tell which one they went with. There are lots to chose from, with slightly different prices, slightly different dimensions and ice making stats.

Generic's picture
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We had to buy an ice maker after one guest emptied the whole house of ice (with no concern about anyone else.) 

Honestly, we push the stop and start buttons, but it's mostly used by guests from parts further south and makes about 3/4 kg of ice in about an hour. 

Arks's picture
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People staying at an inn in the south expect ice, just as they expect air conditioning. I have ice makers built in to the apartment refrigerators, but for the new suites I'm building, I'll go with the portable ice makers, one in each unit.

Breakfast Diva's picture
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Arks wrote:

People staying at an inn in the south expect ice, just as they expect air conditioning. I have ice makers built in to the apartment refrigerators, but for the new suites I'm building, I'll go with the portable ice makers, one in each unit.

This is the type we have. Perfect for guests to use while here. Not enough for someone to fill their ice chests with. If someone empties it out, it makes a full basket of ice in approx. 15 minutes.

TheBeachHouse's picture
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Breakfast Diva wrote:

Arks wrote:

People staying at an inn in the south expect ice, just as they expect air conditioning. I have ice makers built in to the apartment refrigerators, but for the new suites I'm building, I'll go with the portable ice makers, one in each unit.

This is the type we have. Perfect for guests to use while here. Not enough for someone to fill their ice chests with. If someone empties it out, it makes a full basket of ice in approx. 15 minutes.

 

We have considered this.  About how much ice does it make at one time?   Right now, we are buying 3 or 4 5lb bags a couple times a week.

We use the bags mostly for serving breakfast.   We set out the juice and milk in an ice bucket and ice around the yogurt cups.

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Breakfast Diva's picture
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The basket that holds the ice is not large and the ice is kind of wet, so it melts pretty quickly. What you could do is during the day, bag up some of the ice and throw it in your freezer. You can also get the fake ice that Maddie is talking about. It's a win, win because you'll have ice at your guest's fingertips and you won't need to keep buying ice. These machines are about $150, so it'll pay for itself pretty quickly. To me, the convenience is worth it.

Madeleine's picture
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Skip buying ice! Go to bed,bath and beyond or the dollar store and buy the fake ice cubes. You freeze them and use for your buffet (not for drinks in this setting).

We just wash them and freeze them again everyday. They work great and have saved a ton of time and worry that we won't have enough ice.

 

http://www.bedbathandbeyond.com/store/product/30-reusable-ice-cubes/1016...

TheBeachHouse's picture
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Madeleine wrote:

Skip buying ice! Go to bed,bath and beyond or the dollar store and buy the fake ice cubes. You freeze them and use for your buffet (not for drinks in this setting).

We just wash them and freeze them again everyday. They work great and have saved a ton of time and worry that we won't have enough ice.

 

http://www.bedbathandbeyond.com/store/product/30-reusable-ice-cubes/1016...

 

<head slap>   now why didn't I think of that?  Thanks!

Madeleine's picture
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TheBeachHouse wrote:

Madeleine wrote:

Skip buying ice! Go to bed,bath and beyond or the dollar store and buy the fake ice cubes. You freeze them and use for your buffet (not for drinks in this setting).

We just wash them and freeze them again everyday. They work great and have saved a ton of time and worry that we won't have enough ice.

 

http://www.bedbathandbeyond.com/store/product/30-reusable-ice-cubes/1016...

 

<head slap>   now why didn't I think of that?  Thanks!

I didn't think of it either... I got head slapped earlier this year. You're 9 years ahead of the game now!

seashanty's picture
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06/02/2008

what kind of icemaker is this?  can't make it out.  thanks

 

Breakfast Diva wrote:

Arks wrote:

People staying at an inn in the south expect ice, just as they expect air conditioning. I have ice makers built in to the apartment refrigerators, but for the new suites I'm building, I'll go with the portable ice makers, one in each unit.

This is the type we have. Perfect for guests to use while here. Not enough for someone to fill their ice chests with. If someone empties it out, it makes a full basket of ice in approx. 15 minutes.

Breakfast Diva's picture
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Mine is similar to this and it's a Mr. Freeze

Breakfast Diva's picture
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The ice maker is in our beverage/snack area and we have small ice buckets in each guest room. They can help themselves any time they want.

Before we had an ice maker, guests would have to ask for ice. Few did. Once we got the machine and they didn't have to ask, a lot more use ice. I think guests are reluctant to disturb the innkeeper by asking.

Hillbilly's picture
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10/22/2011

Yes, its in our coffee and sweet shop cabin. It makes 50lbs a day and its an under the counter built in ice maker. It has worked out great!

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07/23/2008

 Ice tray in guest fridge and if they want more and ask we give them more!

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Momma Smurf's picture
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12/06/2010

Same here.  Cubes and scoop in a slide out container in small fridge freezer in our dining room. 

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Madeleine's picture
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Momma Smurf wrote:

Same here.  Cubes and scoop in a slide out container in small fridge freezer in our dining room. 

This morning after breakfast a guest opened the guest freezer, took out the ice cube bin and reached in with both hands before I could stop him. When he went to put the bin back I asked him to hand it over.

He thought I was just going to fill it. Idiot.

Momma Smurf's picture
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Yep!  Worst is in restaurants when some idiot server thinks it's OK to take a shortcut and stick the glass directly in the ice!  Oh, who pray tell can tell the difference betwixt broken glass & ice?

Arks's picture
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05/22/2010

Madeleine wrote:

This morning after breakfast a guest opened the guest freezer, took out the ice cube bin and reached in with both hands before I could stop him. 

I guess that's why the machines at the hotels dispense the ice down a chute directly into an ice bucket. If it's an open bin of ice, some people will always reach in with their hands, or worse!

Since my refrigerators have ice bins, I just leave it up to the guests to trust the bins and use the ice, or pitch it and wait for the machine to make new, if they'd rather.

Breakfast Diva's picture
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Arks wrote:

Madeleine wrote:

This morning after breakfast a guest opened the guest freezer, took out the ice cube bin and reached in with both hands before I could stop him. 

I guess that's why the machines at the hotels dispense the ice down a chute directly into an ice bucket. If it's an open bin of ice, some people will always reach in with their hands, or worse!

Since my refrigerators have ice bins, I just leave it up to the guests to trust the bins and use the ice, or pitch it and wait for the machine to make new, if they'd rather.

Our health regulations state that an ice maker has to be the kind you describe. There is no way I'm going to get one of those huge expensive machines. We have the small one that has been described here and so far so good with the health inspector...they haven't noticed it or if they did, they are letting us get by with it.

Madeleine's picture
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09/29/2011

If I had room for a machine that's what we'd get. We did get a small fridge with a freezer section. Best I can do right now.

We're out of counter space! And floor space!

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01/12/2013

I just wanted to clarify that my portable ice maker is in the guest area - for their use only.  It's not in the kitchen fridge or any area that guests aren't allowed.

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