Log off people!

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Madeleine's picture
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09/29/2011

Guest just told me he keeps finding someone else's email account when he tries to log on to gmail. Mentions account name. Good grief! That guest was here 2 weeks ago! (We have a guest computer. )

Later on, I try to recreate what he says he's seeing and what do I find? HIS account is logged on.

Then I find the other guest's account. And there are all 25,000 of her inbox emails there for anyone to see, read, reply to, etc. (You think you have mail!)

Log off people! And untick that box that says to leave you logged on!

I didn't look thru her emails but I hope she didn't have any of her business emails on there. Yikes!

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TheBeachHouse's picture
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We don't have a guest computer and we recently added an extention to our wifi.   We have had people ask us to print their boarding passes from our home computer.   Not an issue.  We happily do it for them.

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Madeleine's picture
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09/29/2011

An option to consider is a wireless printer.

Innkeep's picture
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My printer has its own email address 

Joey Camb's picture
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everyone brings their own - in the Uk its also becoming standard to have an ipad when you get to high school so every child pretty much has one. (cheaper than buying text books)

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05/22/2008

Get rid of everything!  You need a different set up. How many people actually use your computer? Most today just need wifi and they can do what they need from their phone or tablet.

Bigbid's picture
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02/22/2010

Our guest computer (12 rooms) gets used several times a day.  Wifi is available but guests do like the big screen when looking for various things.  Has a printer attached and boarding passes are printed almost daily. 

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Highlands John's picture
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04/16/2010

I'm about to get rid of my guest computer. It's only been used once this year, and because it gets used so infrequently it always needs updating when it's switched on. Most people have mobile devices these days and my printer is wifi enabled so they can still use that, And I could use the space the computer occupies for something else. 

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Arks's picture
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05/22/2010

Highlands John wrote:

I'm about to get rid of my guest computer. It's only been used once this year, and because it gets used so infrequently it always needs updating when it's switched on. 

Yes, that's one drawback to Deep Freeze. Even if the guest clicks to apply all the windows and antivirus app updates, the updates are lost on the next reboot.

I occasionally thaw the deep freeze and apply the updates so they'll stick, but by the next week the computer is finding new ones it badgers users to apply. It's really hard, or impossible, to turn some of the update notices off.

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Madeleine's picture
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EmptyNest wrote:

Get rid of everything!  You need a different set up. How many people actually use your computer? Most today just need wifi and they can do what they need from their phone or tablet.

A remarkable number of guests do not travel with gadgets. They are happy to see the computer to do searches for directions, email, stuff like that.

I know I'm a Luddite but my cell makes phone calls. I know it takes pictures but we can't get them off the phone. Texting? Hit the 2 key 3 times for a 'c'. We don't text.

It's not a problem to have the computer/printer. Just have to pay attention to what's on it now.

Arks's picture
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05/22/2010

...worth his weight in gold!

Smiling

That would be a lot of gold! Probably cheaper to fly Bill Gates in for the weekend! (Bill gives special rates to buddies of his friend Joey Bloggs.)

Generic's picture
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02/24/2011

We have a guest computer too. Has been used once in a year.... we are thinking of giving it the heave ho along with our K cup machine, which isn't use anymore either.

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04/02/2014

Have a laptop in the entry hall that guests can use as well as a printer.  Find that our long distance and foreign travelers use it more for printing boarding passes or directions to next location.

Hate the K cups as they are not recycleable but keeps us from having to make pots of coffee after dinner for guests who want to relax with coffee by the fire in the evening.  I used to have guests knocking on the door after 8pm asking if I'd make a pot which involved heating up my big Bunn commercial unit and taking me 1/2 hour to get them a drink.  Now they help themselves.  Also the way I provide decaf as I don't want to buy lots of that and have around for long time.

Not planning on giving up either anytime soon but I'm gonna look into Deep Freeze to see if that's a good fit to add.

Breakfast Diva's picture
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05/26/2009

In this day and age of smart phones and pads, I just don't see any reason to provide a computer, except for guests who need to print up boarding passes. For those, I just have them use my office computer which is in the inn's kitchen and is connected to a printer. 

Flower's picture
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06/19/2011

Computers are used here  every day ? Yes they even have their own.

 So is our k cups. The k cups have been the best investment. Compared to our old way of packs of coffee. We had to throw out so many Pkgs  before.

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Flower

 

Madeleine's picture
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09/29/2011

We used to have coffee bags. Like tea bags. Everyone loves the keurig. However, no one is drinking the French roast anymore. I have boxes of it. I guess I'm going to have to put just that out for awhile to get rid of them.

We have a 30 pod holder and I refill it completely every 2 weeks in the summer.

Generic's picture
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02/24/2011

I realize that it works for everyone else, but it doesn't seem to work for us at all. I think I have used 24 cups in a whole year. The coffee is too weak for us. We make a large pot, sometimes two pots a day (rarely, but it has happened, 3 pots). What isn't drunk becomes my cold coffee.

Most of the usage of K Cups for us has been decaf. I have Nespresso, I can just make decaf Americano instead.

Arks's picture
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05/22/2010

I use a program called Deep Freeze. On each reboot it resets the guestroom computers to like-new state. Anything guests changed, deleted or downloaded (porn) is removed. Everything is put back in the good order I set in the beginning. Well worth the ~$40 it cost me!

Madeleine's picture
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09/29/2011

We couldn't get it to work right.

Innkeep's picture
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Madeleine wrote:

We couldn't get it to work right.

You need a special computer consultant from Arkansas to fix that problem you're having.  He's not cheap, but worth his weight in gold!

Flower's picture
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06/19/2011

Great program that is. We have had it since the beginning. Would never be with out it. No one can leave any thing harmful on our computer . It erases every thing, when they shut down the computer. Our cost is less and we have it on all our guest computers in the rooms. I think the renewal is some where around $10. for each computer.

I think it is a must when you have other guest on your computers.

 We have a computer in each of the rooms and Wifi  through out the property.

gillumhouse's picture
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05/22/2008

Not here. We are a BYOC shop!

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02/19/2014

For the first time ever I was encouraged to have a lap top available for guests.  Do many of you have one or guests?.  This guest came with all the bells and whistles----phone thing in his ear, all sorts of gadgets on his belt but still thought a laptop should be provided.

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05/22/2008

You don't have to provide a laptop! Let them use his phone. In this day and age if someone wants to be connected that badly, they are usually  high tech enough to have their own. The most I would provide these days is WIFI.  No one uses my computer and I am not providing one for guests. Not needed.

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