I don't want that

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Madeleine's picture
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Had it been accompanied by a stamping foot and a temper tantrum, I would not have been surprised.

That's what a guest said at breakfast. Not, I can't eat that or I'm not hungry or anything polite.

I don't want that for breakfast. In the tone they probably use at home all the time. I don't want that, (make me something else).

Ok then, moving on to the other guests at the table...

So, if you are married or otherwise cohabiting with a mate, stop anything you are doing, today, right now, that gives your mate the idea that they can treat anyone like that, including you.

Because it's really ugly in public.

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I emailed to get the status of an online order I places. Their reply (which was speedy I will add) said this at the tail end of it: 

          "If you need the items sooner than that, we do offer a $50 rush fee that would expedite your order to print within the week if you need. If you have any further questions, or are interested in rushing the order, please let me know!"

So there ya go, if a guest wants a rush check in, they can pay the "rush fee of $50". They only want in early to get their money's worth, so talk their language and see what happens.

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seashanty's picture
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 sorry about this!  yes, they will come to the door and downstairs windows, up the fire escape decking, and in those windows.  crazy folks live and vaca up your way.  'you're a business, how can you not answer the door?! '

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I am not a fan of microfiber either.  I did try one set for about a month and had more complaints than compliments.   Hair was also a pain to deal with. 

I only iron pillow cases and use the steam feature on my drier to remove wrinkles prior to folding.  I agree that the more taunt you can make the bed, the less you will have need to iron.  And full disclosure - at times I do need to iron the top portion of the flat sheet, but do not make it a priority.  

People have commented on the crisp look to the bed so it is a keeper in my book. 

A/C - very hard to live without, but given the right location I do love fresh air!  Very RARE here! wink

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Copperhead wrote:

I am not a fan of microfiber either.  I did try one set for about a month and had more complaints than compliments.

Fifteen months, never had a complaint. On the contrary, I sell a few sets of Comphy sheets/month, at a decent markup. How many sets do you non-microfiber users sell?

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Arks wrote:

Copperhead wrote:

I am not a fan of microfiber either.  I did try one set for about a month and had more complaints than compliments.

Fifteen months, never had a complaint. On the contrary, I sell a few sets of Comphy sheets/month, at a decent markup. How many sets do you non-microfiber users sell?

None, Dear, I am not a store and do not want to be.

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gillumhouse wrote:

None, Dear, I am not a store and do not want to be.

Sure you're a store. Your products are just beds and breakfasts and weddings!

I also sell a few logo mugs and glasses over on aisle 3. Eye-wink

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OK, you got me!!

Arks's picture
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Ironing? I think you can find a way to stop that and still keep revenues where they are now.

Here's how I go wrinkle-free without ironing:

  • Comphy sheets +
  • Enough pads on the mattress that bottom sheet pulls tight tight tight +
  • A foot board with the mattress snugged tight against it. This lets me tuck the duvet down at the foot of the bed so it's pulled, you guessed it, tight tight tight.

I think it was Innkeep who commented on this when she stayed at my place. If you make it where you can pull everything tight, and use microfiber sheets, you won't see wrinkles. No iron needed.

Now you're about to disrespect microfiber sheets and say there may be a hair caught in them. I can only say that I've been using them over a year now, with high year-round occupancy, and they have been wonderful. I haven't had problems with hairs. I watch for them, and if I see one (very rare), I make it go away. MUCH easier than ironing!

Next we'll discuss humidity and the real value of air conditioning...

Madeleine's picture
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As a woman of a certain age I hate microfiber. I need cold, crisp cotton. All year.

And it really doesn't matter if I'm ironing or doing my nails, go away and leave me alone until 3 pm!

Like jb says, "you don't get into the store until it opens."

And, I hate A/C also. We're not getting split systems so it's noisy and cold blowing directly on me. I am miserable with the air on. But then we're back to that woman of a certain age thing. Eye-wink

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Madeleine wrote:

As a woman of a certain age I hate microfiber. I need cold, crisp cotton. All year.

And it really doesn't matter if I'm ironing or doing my nails, go away and leave me alone until 3 pm!

Like jb says, "you don't get into the store until it opens."

And, I hate A/C also. We're not getting split systems so it's noisy and cold blowing directly on me. I am miserable with the air on. But then we're back to that woman of a certain age thing. Eye-wink

Response expected and accepted. As one who loves microfiber and A/C, my sympathy that your Yankee ways and stubbornness make life harder than it needs to be Eye-wink

Think of it this way: you get to feel sorry me that I'm suffering with un-done nails, wrinkle free unironed sheets, time on my hands, and dry 73 degree air!

Madeleine's picture
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What I really need are employees. If I had good ones, who did all the work, I'd be the lady of leisure I was born to be.

Alas. 

Anyhoo, there are no guests in my dining room right now so I have to go sweep up this morning's crumbs...

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Madeleine wrote:

Anyhoo, there are no guests in my dining room right now so I have to go sweep up this morning's crumbs...

Hmmm. I don't know if you're a hugger, but, alphabetically, Gillum, Ice, Innkeep, and JB, told me it's OK, so I'd offer you one right now, just because...

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Arks wrote:

Madeleine wrote:

Anyhoo, there are no guests in my dining room right now so I have to go sweep up this morning's crumbs...

Hmmm. I don't know if you're a hugger, but, alphabetically, Gillum, Ice, Innkeep, and JB, told me it's OK, so I'd offer you one right now, just because...

I love a good hug! But, generally speaking? No, I'm more of a porcupine. It's tough in this biz to be an introvert.

Thanks for the e-hug. Much appreciated.

seashanty's picture
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 maybe he has dementia -- hence the quick nice comment by the wife.

or he's just a cranky old *@! 

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seashanty wrote:

 maybe he has dementia -- hence the quick nice comment by the wife.

More likely the wife is just used to having to smooth things over because he treats everybody this way. Poor, nice lady. 

Madeleine's picture
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Holy cow it is my week for geezers!

I usually don't have this kind of trouble with the older crowd, just my age seem to be the whiney ones.

First time I was able to get to the bathroom since 6 am this guy rings the doorbell. Then proceeds to tell me he'd been in his car for 2 hours and he kept ringing the bell but no one answered. He said he came to the screen door and yelled in the house.

I answered the door because it's pouring outside. Not because it was check in time. Only to be meet with a complaint.

I explained we're usually not here until check in time but he just pooh-poohed that.

Where are they coming from?

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Well it must be PITA GEEZER Week but you always have attracted them GGGRRRRRRR.

Nice you let him in out of the rain but...... Don't you have that sign out yet ?  

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EmptyNest wrote:

Well it must be PITA GEEZER Week but you always have attracted them GGGRRRRRRR.

Nice you let him in out of the rain but...... Don't you have that sign out yet ?  

I demand a sign, I mean a photo of the sign. Maddie I want to see the sign! TAKE A PHOTO and POST IT HERE. 

If I were a poker player I would say it is time to "show me your hand" 

Madeleine's picture
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It's still pouring buckets and the sign is away now. I'll take a photo tomorrow.

 

Generic's picture
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Have you tried the sign on the door that says "Early check-in, $25. Ring to accept charge."?

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Madeleine's picture
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Nope. Just the regular sign that says come back at 3.

This guy actually said he thought maybe we'd gone out of business. Really? Since you made your Rez yesterday? I went out of business?

 

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wink

Madeleine wrote:

Nope. Just the regular sign that says come back at 3.

This guy actually said he thought maybe we'd gone out of business. Really? Since you made your Rez yesterday? I went out of business?

 

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Madeleine wrote:

Nope. Just the regular sign that says come back at 3.

This guy actually said he thought maybe we'd gone out of business. Really? Since you made your Rez yesterday? I went out of business?

 

No, but you make me WANT to go out of business! wink

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Jon Sable wrote:

Have you tried the sign on the door that says "Early check-in, $25. Ring to accept charge."?

 

I honestly don't mind the people who come to the door and request an early check in.  Most start with, we know we're early.   (If I get to my destination before 3 or 4 I always ask if I can check in.)

What I mind is the ones who call ahead for early check in and then don't arrive until after 3.   So that I'm stuck at home and can't get errands done.   THAT is not cool.

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I simply do not answer the door before 3.  My check in times are 4-7, but I'm ready by 3.  If the bell rings, I just do not answer.  I actually rarely have early check ins - most call ahead of time and ask if they can.  If I'm ready, then certainly, I'll check them in.  It clears up my day.  But I see nothing wrong with not answering the door before the scheduled check in time.  It's like trying the door of a store prior to opening - it's locked, because well...it's not time to open yet!

Madeleine's picture
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I wish I didn't mind. But I really do. I have the ironing board set up until 2pm. There are piles of laundry everywhere. If I let guests in i can't do the whole tour because the ironing board is in the guest area.

And think what that first impression is for the guests. Sweaty innkeeper with laundry everywhere. It's a mess.

Then they don't know where things are and they act stupid later on. Oh we didn't know we could use that. Oh we didn't know where the milk was.

I'm sweating, I haven't had lunch, I need my quiet time!

It's especially bad in this horrid humidity. It's easier in the winter when I can stay cooler.

DH can do the early check ins. He just pushes thru it and then falls asleep at 2pm! If he's not out getting groceries or doing the dump run or going to bjs or whatever gets him out of the house everyday.

We finished rooms at 1 today. At 1:30 I was ironing and dh was getting groceries. It's 6:30 now and I still haven't swept the crumbs from breakfast off the floor! Not happening now.

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I just had a grumpy 75 year old man.  He SNAPPED at another guest about them coming to the wrong room door when they were trying to check-in (they did not know any better).  He told me to cancel breakfast for him and when he checked out didn't even say goodbye or anything!  The wife left a nice note in the room though.

Generic's picture
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Someone should have brought him a Pamprin Smiling

 

(I hope Joey was drinking coffee when reading that, and the screen is now entirely covered in coffee!)

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Although His Lordship has not been told NO since he was 12, he demands no fat, no sugar, no salt from me. When out, he either eats nothing or salad or inhales a veggie tray but would never use that tone to anyone other than me. However, when going to the best salad bar restaurant in the area, if they do not have chocolate pudding on the salad bar, he will ask for it. I promise you it has mor sugar and fat in it than I dump into the pudding on my most aggro days! Go figure!

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gillumhouse wrote:

...he demands no fat, no sugar, no salt from me. When out, he either eats nothing or salad or inhales a veggie tray...

Some of us eat to live.

Some of us live to eat.

gillumhouse's picture
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We are truly Jack Sprat & wife. Where is my BACON!!!

Country Girl's picture
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Just curious, male or female?

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Madeleine's picture
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Male. But the female version, same age group, was here the day before.

Would not eat anything but oatmeal and commented that the reason so many older people are fat is because they eat food like what we were serving.

Water off a duck's back after 10 years of listening to this. Eye-wink

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Reminds me of the stick we met on a cruise who wouldn't eat anything with fat in it. The .1% fat yogurt was too fatty for her. I just wondered how the poop managed to leave... then again, she was 45 lbs soaking wet, maybe it never did.

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Where do you think her brown eyes came from?  wink

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Silverspoon wrote:

Where do you think her brown eyes came from?  wink

 

Nearly choked to death on my coffee!!!!!!   LMAO

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Madeleine wrote:
Would not eat anything but oatmeal and commented that the reason so many older people are fat is because they eat food like what we were serving.

 

Are his initials B.G.? I had that guy - also wanted to know if my stove was electric or gas.  As if that made some difference in the finished product.

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Madeleine's picture
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That was the female version the day before who wouldn't eat anything we made. 

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What a jerk.  You are right Maddie, this person feels like it is OK to treat people like that because they do so all the time.  They most likely grew up in that same environment...not cool.  

And in my place, not pampered either.   Throw them a piece of burnt toast and be done with them.  Move on! 

Madeleine's picture
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Burnt toast. How did you guess?

Flower's picture
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Dare I ask how old was this guest????

Old enough to know better!

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Madeleine's picture
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Guesstimate? 80. Old enough to know better but probably coddled for decades.

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Oh...grumpy old people are the worst!  If they're youngsters, you can get away with giving them a bit of an raised eyebrow.  But elderly.... not sure what I would have done.  I might have said  "Alrighty then, moving on..." in a nauseatingly sweet voice -just to irritate him a bit.

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BananaE29 wrote:

Oh...grumpy old people are the worst!  If they're youngsters, you can get away with giving them a bit of an raised eyebrow.  But elderly.... not sure what I would have done.  I might have said  "Alrighty then, moving on..." in a nauseatingly sweet voice -just to irritate him a bit.

Pretty much what I did. His wife piped right up that breakfast sounded wonderful.

If they hadn't been such pills from the get go I might have tried joking with him. As it was, I pointed to the cereal and said he should help himself. Then asked if he'd like a side of toast.

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I firmly believe that a lot of grumpy people are that way in the hopes of ruining your day - their intent is to get a reaction out of you.  By not responding to them in a similar fashion, or taking it a step further and being over-the-top nice to them, you win

jmj
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Oye...did I mention I moved to an area with a high number of retired, expats? Can you see the future posts coming?

Madeleine's picture
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When we didn't have bananas to go with the cereal I was waiting for the 'what kind of restaurant is this' comment.

Arks's picture
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BananaE29 wrote:

...or taking it a step further and being over-the-top nice to them, you win.

Or, their little plan worked!

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