Just a gripe

Don't need a solution, just griping.
My batch job didn't run last night. There is no tech support on the weekends at national cc processor. Weekend extends to Monday this week.
I will be calling my account rep also to tell her we do not expect to pay late fees for their lack of support.
Luckily, everyone else paid in advance so this isn't going to compound over the next couple of days. Unless we get walk ins.
Will be looking for a new processor with weekend support. I used to be able to call on weekends. Don't know when that changed.

GGGGGRRRRRRRRRR!!!
Here's my guy if you're looking for someone who goes to bat for you.

Breakfast Diva said:

GGGGGRRRRRRRRRR!!!
Here's my guy if you're looking for someone who goes to bat for you..

Click to expand...

Breakfast Diva said:

GGGGGRRRRRRRRRR!!!
Here's my guy if you're looking for someone who goes to bat for you.

Click to expand...

Mine too. LOVE him. HATE dealing direct with processors.

BananaE29 said:

Breakfast Diva said:

GGGGGRRRRRRRRRR!!!
Here's my guy if you're looking for someone who goes to bat for you..

Click to expand...

Breakfast Diva said:

GGGGGRRRRRRRRRR!!!
Here's my guy if you're looking for someone who goes to bat for you.

Click to expand...

Mine too. LOVE him. HATE dealing direct with processors.
.

Click to expand...

BananaE29 said:

Breakfast Diva said:

GGGGGRRRRRRRRRR!!!
Here's my guy if you're looking for someone who goes to bat for you.

Click to expand...

Mine too. LOVE him. HATE dealing direct with processors.

Click to expand...

Had him for years. A couple years ago he went to heroic efforts and got us a huge pickle. Switched merchant companies and had us with auth.net in just a couple of hours. Our machine broke just a few hours before we left on vacation and had an innsitter. Stressful, but he sure came through for us. Nice guy, too.